IT Operations Analyst Jobs
IT Operations Analyst jobs are open across healthcare, financial services, government, and technology, from entry-level to senior and lead, with specializations in incident management, IT service management, and infrastructure monitoring. Find a role that fits from the openings below and apply directly.
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Showing 5 of 110+ IT Operations Analyst jobs
Our Company
We’re more than just a workplace — we’re a community of people who care about doing meaningful work, supporting each other, and growing together. Whether you’re just starting out or looking to take the next step in your career, we believe in creating roles that energise, challenge, and inspire.
A brief summary
What you’ll be responsible for
- Deliver high quality, hands-on support diagnosing,troubleshooting and resolving issues successfully, evaluating log, alarms or data to determinethe health of systems and hardware.
- Execute triage and escalation procedures during live shows, including paging appropriate teams and documenting outcomes for post-event review.
- Understand and execute change management activities in a high-availability environment, including assessing the impact of changes before implementation.
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value.
- Effectively manage and oversee IT asset inventories.
- Deploy and modify PC images built by Systems Engineering and deploy and modify network hardware per Network Engineering direction.
- Provide post-event summaries of on-site changes, image updates, or unresolved issues to engineering teams for continuous improvement.
- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions.
- Update and maintain documentation and incident report tracking.
- Foster positive, healthy, and enthusiastic relationships with various customers, manage their expectations, and communicate status regularly with customer contacts.
- Perform on-site technical QC prior to and during shows, including verification of peripherals, software versions, image integrity, game server connectivity, audio routing, and real-time troubleshooting of hardware or signal issues.
- Prepare road show kits, including monitors, cables, and supporting hardware.
- Coordinate with the Competitive Operations Team as a technical consultant on stage PC issues.
- Operate and maintain pre-built scripts/applications for use in live show events.
- Other job-related duties as assigned.
This role is for you if
- High school or equivalent diploma
- 1-2 years of corporate setting Windows, Mac or Linux Operating systems support experience
- 1-2 years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 1-2 years of troubleshooting in a multi-user high availability environment experience
- 1-2 years of PC repair, troubleshooting, deployment experience
- Experience in customer-facing roles
- Comfortable with PC imaging and software FOG
- Comfortable with network deployment/configuration software (Meraki Dashboard, Datadog, Netbox)
- Structured cabling experience working with copper and fiber
- Can travel to local and global sites up to 50% of the time
- Ability to interface professionally with customer executives and employees.
- Ability to see problems through to resolution and communicate progress and results to customers.
- High degree of autonomy and ability to self-manage is required.
- Physically capable of picking up and moving computer/broadcast/network hardware (~15-20kgs / 30-45 pounds)
- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- 1+ years of scripting language, or 6+ months of system administration experience
- Experience supporting IT, broadcast production, or Audio-Visual systems at live events, conventions, conferences, or relevant gatherings
Our Company
We’re more than just a workplace — we’re a community of people who care about doing meaningful work, supporting each other, and growing together. Whether you’re just starting out or looking to take the next step in your career, we believe in creating roles that energise, challenge, and inspire.
A brief summary
What you’ll be responsible for
- Deliver high quality, hands-on support diagnosing,troubleshooting and resolving issues successfully, evaluating log, alarms or data to determinethe health of systems and hardware.
- Execute triage and escalation procedures during live shows, including paging appropriate teams and documenting outcomes for post-event review.
- Understand and execute change management activities in a high-availability environment, including assessing the impact of changes before implementation.
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value.
- Effectively manage and oversee IT asset inventories.
- Deploy and modify PC images built by Systems Engineering and deploy and modify network hardware per Network Engineering direction.
- Provide post-event summaries of on-site changes, image updates, or unresolved issues to engineering teams for continuous improvement.
- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions.
- Update and maintain documentation and incident report tracking.
- Foster positive, healthy, and enthusiastic relationships with various customers, manage their expectations, and communicate status regularly with customer contacts.
- Perform on-site technical QC prior to and during shows, including verification of peripherals, software versions, image integrity, game server connectivity, audio routing, and real-time troubleshooting of hardware or signal issues.
- Prepare road show kits, including monitors, cables, and supporting hardware.
- Coordinate with the Competitive Operations Team as a technical consultant on stage PC issues.
- Operate and maintain pre-built scripts/applications for use in live show events.
- Other job-related duties as assigned.
This role is for you if
- High school or equivalent diploma
- 1-2 years of corporate setting Windows, Mac or Linux Operating systems support experience
- 1-2 years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 1-2 years of troubleshooting in a multi-user high availability environment experience
- 1-2 years of PC repair, troubleshooting, deployment experience
- Experience in customer-facing roles
- Comfortable with PC imaging and software FOG
- Comfortable with network deployment/configuration software (Meraki Dashboard, Datadog, Netbox)
- Structured cabling experience working with copper and fiber
- Can travel to local and global sites up to 50% of the time
- Ability to interface professionally with customer executives and employees.
- Ability to see problems through to resolution and communicate progress and results to customers.
- High degree of autonomy and ability to self-manage is required.
- Physically capable of picking up and moving computer/broadcast/network hardware (~15-20kgs / 30-45 pounds)
- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- 1+ years of scripting language, or 6+ months of system administration experience
- Experience supporting IT, broadcast production, or Audio-Visual systems at live events, conventions, conferences, or relevant gatherings
IT Operations Analyst Jobs by Experience Level
See All 110+ IT Operations Analyst Jobs
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Find IT Operations Analyst JobsIT Operations Analyst Job Market
Who's Hiring
- Amazon51
- GEODIS3
- Whatnot2
- Gravity Media2
- SolutionHealth2
Top Industries Hiring
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
- Airlines
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in IT operations analyst jobs.
- Experience with IT service management platforms such as ServiceNow or Jira Service Management
- ITIL Foundation certification or demonstrated knowledge of ITIL processes and frameworks
- Proficiency in monitoring tools such as Splunk, Datadog, or SolarWinds for infrastructure visibility
- Ability to manage and prioritize incident, problem, and change management workflows under pressure
- Bachelor's degree in information technology, computer science, or a related technical field
- Strong documentation skills for runbooks, root cause analyses, and post-incident reports
Tips for Your IT Operations Analyst Job Search
Tailor your resume to ITSM tools
Hiring managers scan for platform names first. List every IT service management tool you've used, ServiceNow, Jira Service Management, or BMC Remedy, in a dedicated skills section so your resume clears automated filters before a human reads it.
Earn an ITIL certification before applying
ITIL 4 Foundation is the single most requested credential in it operations analyst postings. Completing it before you apply signals process fluency that a degree alone doesn't, and it takes most candidates two to four weeks of self-study.
Apply early to roles that fit
Migrate Mate lists it operations analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by incident or change focus
IT operations analyst roles divide sharply between incident management, change management, and monitoring. Identify which area your experience is strongest in and target postings that emphasize those workflows so your application reads as a direct match, not a stretch.
Prepare metrics for your interview answers
Interviewers in this role ask for evidence of operational impact. Quantify outcomes you've driven: mean time to resolution you shortened, uptime percentages you maintained, or ticket backlog reductions you achieved. Concrete numbers replace vague claims about process improvement.
Negotiate scope before accepting an offer
It operations analyst titles hide wide variation in actual responsibility, from pure ticket triage to leading change advisory boards. Before accepting, confirm which functions you own versus support, what your on-call exposure looks like, and which teams you'll partner with daily.
IT Operations Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most it operations analysts?
The companies hiring the most it operations analysts right now include Amazon, GEODIS, and Whatnot, with the largest share of openings in Texas, Ohio, and California, based on current listings on Migrate Mate as of September 2026. Healthcare systems, financial institutions, and managed service providers consistently account for the largest volume of postings.
How many it operations analyst jobs are remote?
About 58% of it operations analyst openings are fully remote or hybrid as of September 2026, though the share varies significantly by sub-function. Roles focused on monitoring, reporting, and service desk coordination tend to be most remote-eligible, while positions that involve hands-on infrastructure work or on-site change management are more likely to require in-person presence.
How do you become an it operations analyst?
Start by building foundational IT skills through a degree in information technology or a related field, or through a recognized certification path. Earn an ITIL Foundation certification, then gain hands-on experience with a ticketing or ITSM platform in a helpdesk or junior IT support role. Develop familiarity with monitoring tools and incident response workflows, document your process contributions clearly, and move into an analyst title as you demonstrate ownership of operational outcomes.
Can you get hired as an it operations analyst with little experience?
Yes, entry-level it operations analyst roles exist, and employers often prioritize candidates who've worked in IT support, helpdesk, or systems administration, even briefly. Holding an ITIL Foundation certification and demonstrating hands-on experience with a ticketing tool like ServiceNow or Jira, whether through coursework, internships, or volunteer IT work, makes your application competitive. Postings that mention tier-one or tier-two support experience are the most accessible starting points.
What does the it operations analyst interview process look like?
Most interview processes for this role involve a recruiter screening call, a technical interview focused on ITSM knowledge and incident management scenarios, and a panel or hiring manager round that tests process judgment and cross-team communication. You'll likely be asked to walk through a past incident you resolved, describe how you prioritize competing tickets, and explain your experience with specific tools. Some employers add a short written exercise or scenario-based assessment.
Where can I find and apply to it operations analyst jobs?
You can find and apply to it operations analyst jobs on Migrate Mate, which lists current openings from across the United States. Search the available roles, find the ones that match your experience and target function, and apply directly to each listing. No detours, just the openings and a direct path to submitting your application.
See All 110+ IT Operations Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
Find IT Operations Analyst Jobs