Mid Level IT Operations Analyst Jobs
Mid level it operations analyst jobs go to professionals ready to own infrastructure projects end to end, guide junior teammates, and make system reliability decisions without constant oversight. Openings are spread across on-site, hybrid, and remote settings in Retail, E-Commerce & Online Marketplaces, and Technology & Software, with Amazon, Whatnot, and Deltasoft Solutions actively hiring at this level now.
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Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- 2+ years of leading technology teams as a information technology operations manager experience
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux or Unix systems administration
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, IL, Channahon - 116,800.00 - 160,000.00 USD annually
USA, IL, Romeoville - 116,800.00 - 160,000.00 USD annually
DESCRIPTION
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- 2+ years of leading technology teams as a information technology operations manager experience
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux or Unix systems administration
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, IL, Channahon - 116,800.00 - 160,000.00 USD annually
USA, IL, Romeoville - 116,800.00 - 160,000.00 USD annually
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- Retail
- E-Commerce & Online Marketplaces
- Technology & Software
Mid Level IT Operations Analyst Jobs: Frequently Asked Questions
How do I get a mid level it operations analyst job?
Position your experience around ownership, not just task completion. Highlight projects where you diagnosed problems independently, improved a process, or kept systems running during an incident. Employers at this level want analysts who can lead a workstream without hand-holding, so tailor your resume to show scope and measurable outcomes, not a list of tools you have touched.
Which companies hire mid level it operations analysts?
Companies hiring mid level it operations analysts right now include Amazon, Whatnot, and Deltasoft Solutions, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from large enterprises managing complex IT environments and mid-size organizations scaling their operations teams and needing analysts who can work with limited supervision.
Are there remote mid level it operations analyst jobs?
Yes, though availability varies by employer and role type. About 33% of mid level it operations analyst openings are remote or hybrid as of November 2026, reflecting strong demand for analysts who can monitor systems, coordinate across teams, and resolve issues without being on-site every day. On-site roles remain common for positions tied to physical infrastructure.
How do I move up to a mid level it operations analyst role?
The path from entry level to mid level is built on demonstrated ownership. Focus on taking full responsibility for at least one recurring process or system, documenting what you learn, and quantifying the impact of your work. Deepening a specialization, whether in monitoring, incident response, or automation, and showing you can coordinate with other teams will signal readiness for mid level expectations.
Which industries hire the most mid level it operations analysts?
Mid Level it operations analyst roles concentrate in Retail, E-Commerce & Online Marketplaces, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors depend on continuous system uptime, data integrity, and fast incident resolution, making mid level analysts with proven ownership experience a consistent hiring priority across their IT operations teams.