IT Support Jobs in Chicago, IL
IT Support jobs in Chicago are in strong demand across the Loop, River North, and the West Loop tech corridor, with employers in finance, healthcare, and enterprise software driving the bulk of openings. Employers hiring right now include Hyatt, BRAVEN, and Tempus. Scan the live roles below and apply to whichever ones fit.
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Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Responsibilities:
- Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following:
- Addressing and mitigating technology-related issues for employees, i.e. desktop support
- Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking
- User account administration including on and off-boarding of employees
- Evaluating and testing new technologies
- Working with software and hardware vendors
- Supporting and reporting to the IT Operations Manager with a number of business-critical initiatives
- Supporting executives with IT-related issues
- Maintaining AV and conference room technologies (TVs, Apple TV, Mac Mini, Crestron, VOIP)
- Phone and remote support for Tempus clients
- Work in Tempus’ ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees
Preferred Qualifications:
- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures
- Proficiency in supporting and troubleshooting both macOS and Windows 11
- Experienced with supporting remote, on-site, and hybrid users
- Ability to work in fast-paced, agile environments, including off-hours support
- Minimum of 2 years in an IT related field and/or relevant customer service role
- Scripting language experience (Powershell, Macros, Python, Powershell, C++, Java, etc.)
- General familiarity with Mobile Device Management (MDM) applications
- Google Suite Admin experience
- Previous experience in the healthcare sector
- Professional certifications such as ITIL Foundations or Comptia A +.
- BS in Computer Science, Information Systems, or related field
#LI-Hybrid
#LI-HR1
CHI: $50,000-$70,000
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Us
Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics.
We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.
Why Work Here?
We’re looking for people who can change the world.
Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Responsibilities:
- Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following:
- Addressing and mitigating technology-related issues for employees, i.e. desktop support
- Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking
- User account administration including on and off-boarding of employees
- Evaluating and testing new technologies
- Working with software and hardware vendors
- Supporting and reporting to the IT Operations Manager with a number of business-critical initiatives
- Supporting executives with IT-related issues
- Maintaining AV and conference room technologies (TVs, Apple TV, Mac Mini, Crestron, VOIP)
- Phone and remote support for Tempus clients
- Work in Tempus’ ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees
Preferred Qualifications:
- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures
- Proficiency in supporting and troubleshooting both macOS and Windows 11
- Experienced with supporting remote, on-site, and hybrid users
- Ability to work in fast-paced, agile environments, including off-hours support
- Minimum of 2 years in an IT related field and/or relevant customer service role
- Scripting language experience (Powershell, Macros, Python, Powershell, C++, Java, etc.)
- General familiarity with Mobile Device Management (MDM) applications
- Google Suite Admin experience
- Previous experience in the healthcare sector
- Professional certifications such as ITIL Foundations or Comptia A +.
- BS in Computer Science, Information Systems, or related field
#LI-Hybrid
#LI-HR1
CHI: $50,000-$70,000
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Us
Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics.
We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.
Why Work Here?
We’re looking for people who can change the world.
Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.
See All 49 IT Support Jobs in Chicago
Find roles in Chicago that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Job Market in Chicago
Who's Hiring
Top Industries Hiring
- Media & Entertainment
IT Support Jobs in Chicago: Frequently Asked Questions
How do I get a it support job in Chicago?
Focus your search on Chicago's densest hiring pockets: the Loop's financial firms, River North's tech startups, and the Illinois Medical District's hospital networks. Candidates who move fastest typically hold CompTIA A+ or Microsoft certifications and can point to hands-on help desk or desktop support experience. Tailoring your resume to the specific sector, whether trading firms, healthcare systems, or enterprise software companies, gives you a clear edge in Chicago's competitive market.
Which companies hire it supports in Chicago?
Chicago it support roles are posted by Hyatt, BRAVEN, and Tempus and others right now, based on current listings on Migrate Mate as of September 2026. The local market is shaped by a mix of major financial institutions in the Loop, large hospital systems on the Near West Side, and a growing cluster of SaaS and fintech companies headquartered throughout River North and the Fulton Market district.
Are there remote it support jobs in Chicago?
Yes, though it support work is often on-site for hardware, infrastructure, and end-user troubleshooting roles. About 67% of it support openings tied to Chicago are remote or hybrid as of September 2026, with remote arrangements most common for service desk, system administration, and IT coordinator positions where work is screen-based. Chicago's tech and professional services employers are among the most likely to offer hybrid schedules for those roles.
How can I get a it support job in Chicago with little or no experience?
The most realistic entry path in Chicago is landing a help desk or desktop support role at one of the city's large healthcare networks, such as Rush University Medical Center or Northwestern Medicine, or at a managed services provider serving Chicago's mid-market firms. City College of Chicago programs and vendor certifications like CompTIA A+ can substitute for a four-year degree at many local employers. Targeting contract-to-hire roles through Chicago-based staffing firms is another common way to build your resume while earning.
Which industries hire the most it supports in Chicago?
Chicago it support roles concentrate in Media & Entertainment, based on current listings on Migrate Mate as of September 2026. Chicago's position as a national hub for financial trading, large hospital systems, and corporate headquarters means those sectors consistently generate the highest volume of it support openings across all experience levels.
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