IT Support Jobs in Chicago, IL
IT Support jobs in Chicago are in strong demand across the Loop, River North, and the West Loop tech corridor, with employers in finance, healthcare, and enterprise software driving the bulk of openings. Employers hiring right now include Framework IT, BRAVEN, and Crafty. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 54+ IT Support jobs
Job Description
Framework IT is seeking a customer-focused IT Support Specialist to assist with daily technical support, troubleshoot hardware and software issues, and help maintain reliable IT operations. The ideal candidate will provide timely assistance to users, diagnose technical problems, and support the maintenance of computer systems, networks, and business applications.
This position is suitable for a technically minded professional who communicates clearly, prioritizes service requests, and works effectively with users and technical teams.
Responsibilities
- Provide first-line technical support for desktop computers, laptops, printers, and business applications.
- Diagnose and resolve hardware, software, connectivity, and account-access issues.
- Install, configure, and maintain computer systems and approved software.
- Assist with user accounts, password resets, permissions, and access requests.
- Troubleshoot basic network, Wi-Fi, VPN, and remote-access problems.
- Record incidents, troubleshooting steps, and resolutions in a ticketing system.
- Escalate complex technical issues to senior IT staff or specialized support teams.
- Assist with system updates, security patches, equipment setup, and routine maintenance.
- Help employees understand IT procedures and use workplace technology effectively.
- Follow company policies for data protection, access control, and information security.
Skills and Experience
- Experience in IT support, help desk services, desktop support, or a related technical role.
- Familiarity with Windows operating systems and common office applications.
- Basic knowledge of computer hardware, networking, and troubleshooting procedures.
- Understanding of user accounts, permissions, and technical support ticket workflows.
- Strong problem-solving, communication, and customer service skills.
- Ability to document technical issues accurately and prioritize requests.
- Familiarity with Microsoft 365, Active Directory, remote support tools, or endpoint management is an advantage.
- Ability to work independently while collaborating with other IT professionals.
About the Company
Framework IT is the employer named for this job-posting draft. Before publishing, verify the company’s official identity, services, and relevant Chicago-area operations through its verified business information. Confirm that the position represents an authorized opening.
Compensation
The estimated salary range is $50,000–$70,000 per year, depending on experience, technical skills, responsibilities, and the employer’s compensation structure. This is an illustrative estimate, not a verified salary range provided by the company.
Before publishing on Indeed: Confirm the actual vacancy, work location, approved salary range, and required qualifications.
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Relocation assistance
Work Location: In person
Job Description
Framework IT is seeking a customer-focused IT Support Specialist to assist with daily technical support, troubleshoot hardware and software issues, and help maintain reliable IT operations. The ideal candidate will provide timely assistance to users, diagnose technical problems, and support the maintenance of computer systems, networks, and business applications.
This position is suitable for a technically minded professional who communicates clearly, prioritizes service requests, and works effectively with users and technical teams.
Responsibilities
- Provide first-line technical support for desktop computers, laptops, printers, and business applications.
- Diagnose and resolve hardware, software, connectivity, and account-access issues.
- Install, configure, and maintain computer systems and approved software.
- Assist with user accounts, password resets, permissions, and access requests.
- Troubleshoot basic network, Wi-Fi, VPN, and remote-access problems.
- Record incidents, troubleshooting steps, and resolutions in a ticketing system.
- Escalate complex technical issues to senior IT staff or specialized support teams.
- Assist with system updates, security patches, equipment setup, and routine maintenance.
- Help employees understand IT procedures and use workplace technology effectively.
- Follow company policies for data protection, access control, and information security.
Skills and Experience
- Experience in IT support, help desk services, desktop support, or a related technical role.
- Familiarity with Windows operating systems and common office applications.
- Basic knowledge of computer hardware, networking, and troubleshooting procedures.
- Understanding of user accounts, permissions, and technical support ticket workflows.
- Strong problem-solving, communication, and customer service skills.
- Ability to document technical issues accurately and prioritize requests.
- Familiarity with Microsoft 365, Active Directory, remote support tools, or endpoint management is an advantage.
- Ability to work independently while collaborating with other IT professionals.
About the Company
Framework IT is the employer named for this job-posting draft. Before publishing, verify the company’s official identity, services, and relevant Chicago-area operations through its verified business information. Confirm that the position represents an authorized opening.
Compensation
The estimated salary range is $50,000–$70,000 per year, depending on experience, technical skills, responsibilities, and the employer’s compensation structure. This is an illustrative estimate, not a verified salary range provided by the company.
Before publishing on Indeed: Confirm the actual vacancy, work location, approved salary range, and required qualifications.
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Relocation assistance
Work Location: In person
See All 54 IT Support Jobs in Chicago
Find roles in Chicago that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Job Market in Chicago
Who's Hiring
Top Industries Hiring
- Food & Beverage
IT Support Jobs in Chicago: Frequently Asked Questions
How do I get a it support job in Chicago?
Focus your search on Chicago's densest hiring pockets: the Loop's financial firms, River North's tech startups, and the Illinois Medical District's hospital networks. Candidates who move fastest typically hold CompTIA A+ or Microsoft certifications and can point to hands-on help desk or desktop support experience. Tailoring your resume to the specific sector, whether trading firms, healthcare systems, or enterprise software companies, gives you a clear edge in Chicago's competitive market.
Which companies hire it supports in Chicago?
Chicago it support roles are posted by Framework IT, BRAVEN, and Crafty and others right now, based on current listings on Migrate Mate as of November 2026. The local market is shaped by a mix of major financial institutions in the Loop, large hospital systems on the Near West Side, and a growing cluster of SaaS and fintech companies headquartered throughout River North and the Fulton Market district.
Are there remote it support jobs in Chicago?
Yes, though it support work is often on-site for hardware, infrastructure, and end-user troubleshooting roles. About 46% of it support openings tied to Chicago are remote or hybrid as of November 2026, with remote arrangements most common for service desk, system administration, and IT coordinator positions where work is screen-based. Chicago's tech and professional services employers are among the most likely to offer hybrid schedules for those roles.
How can I get a it support job in Chicago with little or no experience?
The most realistic entry path in Chicago is landing a help desk or desktop support role at one of the city's large healthcare networks, such as Rush University Medical Center or Northwestern Medicine, or at a managed services provider serving Chicago's mid-market firms. City College of Chicago programs and vendor certifications like CompTIA A+ can substitute for a four-year degree at many local employers. Targeting contract-to-hire roles through Chicago-based staffing firms is another common way to build your resume while earning.
Which industries hire the most it supports in Chicago?
Chicago it support roles concentrate in Food & Beverage, based on current listings on Migrate Mate as of November 2026. Chicago's position as a national hub for financial trading, large hospital systems, and corporate headquarters means those sectors consistently generate the highest volume of it support openings across all experience levels.
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