Entry Level IT Support Jobs
New grad it support jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or hands-on internship work can matter more than a long resume. Most openings mix on-site and remote roles across Technology & Software, Education, and Retail, with employers like Amazon, OpenAI, and Brenntag hiring at this level now.
Find Entry Level IT Support JobsOverview
Showing 5 of 90+ Entry Level IT Support jobs
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, GA, White - 23.50 - 37.74 USD hourly
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, GA, White - 23.50 - 37.74 USD hourly
See All 90 Entry Level IT Support Jobs
Find roles that match your experience and apply in just a few clicks.
Find Entry Level IT Support JobsEntry Level IT Support Job Market
Who's Hiring
- Amazon23
- OpenAI4
- Brenntag3
- iHerb2
Top Industries Hiring
- Technology & Software16
- Education7
- Retail6
- Manufacturing6
- Healthcare & Medical Services6
Entry Level IT Support Jobs: Frequently Asked Questions
How do I get an entry level it support job?
Entry level it support employers look for candidates who can demonstrate practical troubleshooting skills, even without years of experience. CompTIA A+ or Network+ certifications signal readiness and are widely recognized at this stage. Internship experience, a home lab, or helpdesk volunteer work all strengthen an application. Tailor your resume to show specific tools you have used, such as Active Directory, ticketing systems, or remote desktop software.
Which companies hire entry level it supports?
Companies hiring entry level it supports right now include Amazon, OpenAI, and Brenntag, based on current listings on Migrate Mate as of September 2026. Hiring at this level comes from a broad mix of employers, including managed service providers, large enterprises with dedicated helpdesk teams, healthcare systems, and government contractors who regularly onboard junior technicians.
Are there remote entry level it support jobs?
Yes, though on-site roles still make up a significant share at this level. About 3% of entry level it support openings are remote or hybrid as of September 2026, concentrated in roles involving remote helpdesk, software troubleshooting, and ticket-based support where physical hardware access is not required.
Are these new grad it support jobs?
Yes, the openings here include new grad, recent graduate, and junior it support roles. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internships or coursework in place of full-time history, or calls out a portfolio or certification as an alternative to a degree. Searching for "new grad" or "junior" alongside your target title surfaces the most accessible listings.
Which industries hire the most entry level it supports?
Entry Level it support roles concentrate in Technology & Software, Education, and Retail, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they maintain large user bases, run complex internal systems, or have compliance requirements that keep helpdesk and desktop support teams consistently staffed.