Entry Level IT Support Jobs
New grad it support jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or hands-on internship work can matter more than a long resume. Most openings mix on-site and remote roles across Technology & Software, Education, and Manufacturing, with employers like Amazon, OpenAI, and Altruist hiring at this level now.
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Showing 5 of 52+ Entry Level IT Support jobs
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of IT Support Specialist I, we'll count on you to:
- Apply technology to address business needs and constraints
- Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
- Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
- Participate in enterprise-wide IT projects and initiatives
- Diagnose system hardware, software, and operator problems
- Provide advanced troubleshooting on complicated IT issues
- Provide support for software applications
- Provide desk side training upon request for enterprise applications
- Request hardware and software through the requisition system as directed by their supervisor
- Provide hardware support, printer and printing support
- Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
- Assist the IT Support team with software inventory where required
- Provide local office coordination and communication of technical support topics/issues of interest
- Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
- Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.
- Perform other duties as needed
- A valid US Driver's License is required
- Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
- This position may include travel
- Working knowledge of Windows 11/M365.
- Knowledge of A&E Industry
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- A minimum of 1 year of experience in technical support of PC, networks and servers
- Excellent working knowledge of personal computer and peripherals
- Experience in systems operations and maintenance
- Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server.
- Working knowledge of Microsoft Office applications
- Excellent client service, interpersonal and communication skills
- Self-starter able to handle multiple tasks and deadlines with minimal supervision
- Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Primary Location
: United States-South Carolina-GreenvilleOther Locations
: United States-South Carolina-ColumbiaIndustry
: ITSchedule
: Full-timeEmployee Status
: RegularJob Posting
: Oct 30, 2026
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of IT Support Specialist I, we'll count on you to:
- Apply technology to address business needs and constraints
- Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
- Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
- Participate in enterprise-wide IT projects and initiatives
- Diagnose system hardware, software, and operator problems
- Provide advanced troubleshooting on complicated IT issues
- Provide support for software applications
- Provide desk side training upon request for enterprise applications
- Request hardware and software through the requisition system as directed by their supervisor
- Provide hardware support, printer and printing support
- Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
- Assist the IT Support team with software inventory where required
- Provide local office coordination and communication of technical support topics/issues of interest
- Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
- Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.
- Perform other duties as needed
- A valid US Driver's License is required
- Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
- This position may include travel
- Working knowledge of Windows 11/M365.
- Knowledge of A&E Industry
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- A minimum of 1 year of experience in technical support of PC, networks and servers
- Excellent working knowledge of personal computer and peripherals
- Experience in systems operations and maintenance
- Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server.
- Working knowledge of Microsoft Office applications
- Excellent client service, interpersonal and communication skills
- Self-starter able to handle multiple tasks and deadlines with minimal supervision
- Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Primary Location
: United States-South Carolina-GreenvilleOther Locations
: United States-South Carolina-ColumbiaIndustry
: ITSchedule
: Full-timeEmployee Status
: RegularJob Posting
: Oct 30, 2026See All 52 Entry Level IT Support Jobs
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Find Entry Level IT Support JobsEntry Level IT Support Job Market
Who's Hiring
- Amazon13
- OpenAI2
- Altruist2
- iFlow2
- Axiom Technologies2
Top Industries Hiring
- Technology & Software12
- Education7
- Manufacturing3
- Healthcare & Medical Services3
- Science & Research2
Entry Level IT Support Jobs: Frequently Asked Questions
How do I get an entry level it support job?
Entry level it support employers look for candidates who can demonstrate practical troubleshooting skills, even without years of experience. CompTIA A+ or Network+ certifications signal readiness and are widely recognized at this stage. Internship experience, a home lab, or helpdesk volunteer work all strengthen an application. Tailor your resume to show specific tools you have used, such as Active Directory, ticketing systems, or remote desktop software.
Which companies hire entry level it supports?
Companies hiring entry level it supports right now include Amazon, OpenAI, and Altruist, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a broad mix of employers, including managed service providers, large enterprises with dedicated helpdesk teams, healthcare systems, and government contractors who regularly onboard junior technicians.
Are there remote entry level it support jobs?
Yes, though on-site roles still make up a significant share at this level. About 9% of entry level it support openings are remote or hybrid as of November 2026, concentrated in roles involving remote helpdesk, software troubleshooting, and ticket-based support where physical hardware access is not required.
Are these new grad it support jobs?
Yes, the openings here include new grad, recent graduate, and junior it support roles. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internships or coursework in place of full-time history, or calls out a portfolio or certification as an alternative to a degree. Searching for "new grad" or "junior" alongside your target title surfaces the most accessible listings.
Which industries hire the most entry level it supports?
Entry Level it support roles concentrate in Technology & Software, Education, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they maintain large user bases, run complex internal systems, or have compliance requirements that keep helpdesk and desktop support teams consistently staffed.