Entry Level IT Support Jobs
New grad it support jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or hands-on internship work can matter more than a long resume. Most openings mix on-site and remote roles across Technology & Software, Retail, and E-Commerce & Online Marketplaces, with employers like Amazon, OpenAI, and Brenntag hiring at this level now.
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The interviews are anticipated within two (2) weeks of closing date.
The New Mexico Department of Health works in many ways to promote, preserve and protect the health of New Mexico residents. The ITSD supports many programs within DOH all of which provide some of the most requested and important services we provide to our customers.
Why does the job exist?
The purpose of this position within the ADSB team in the Information Technology Services Division will be to serve as the IT Application Support role for the New Mexico Department of Health. To support various IT applications within the ADSB applications portfolio.
How does it get done?
The key responsibilities of this position are as follows -
1. Application Development, Maintenance, Enhancement and Support of the various COTS and Web-based Applications systems within the ADSB Bureau.
2. Provide support and assist various Clinical applications such as Electronic Health Record (EHR) systems and In-house developed Web-based custom systems for the New Mexico Department of Health.
3. Development of Reports and data feeds to and from the applications.
4. Follow Industry standard Development and Application Support processes and methodologies.
5. Liaise and communicate (verbal and written) - with Customers, Vendors and ADSB Management.
6. Other tasks include - Status Reporting, Testing, Training, Documentation, etc.
Who are the customers?
This position supports various applications throughout the Department of Health for various users such as Clinical, Administrative and other System Users at the NMDOH Facilities.
Ideal Candidate
This position supports various applications throughout the Department of Health for various users such as Clinical, Administrative and other System Users at the NMDOH Facilities.
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in systems administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Working Conditions
Working conditions can be described as follows -
- Work is performed in an Office setting
- Verbal and written communication with the Users of the systems at the Facilities
- Exposure to Visual/ Video Display Terminal (VDT)
- Extensive personal computer and Telephone usage with extended periods of sitting
- Must be able to lift 25 pounds.
Do you know what Total Compensation is? Click here
Agency Contact Information: Kshiteej Bhosale(505) 709-5739 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
The interviews are anticipated within two (2) weeks of closing date.
The New Mexico Department of Health works in many ways to promote, preserve and protect the health of New Mexico residents. The ITSD supports many programs within DOH all of which provide some of the most requested and important services we provide to our customers.
Why does the job exist?
The purpose of this position within the ADSB team in the Information Technology Services Division will be to serve as the IT Application Support role for the New Mexico Department of Health. To support various IT applications within the ADSB applications portfolio.
How does it get done?
The key responsibilities of this position are as follows -
1. Application Development, Maintenance, Enhancement and Support of the various COTS and Web-based Applications systems within the ADSB Bureau.
2. Provide support and assist various Clinical applications such as Electronic Health Record (EHR) systems and In-house developed Web-based custom systems for the New Mexico Department of Health.
3. Development of Reports and data feeds to and from the applications.
4. Follow Industry standard Development and Application Support processes and methodologies.
5. Liaise and communicate (verbal and written) - with Customers, Vendors and ADSB Management.
6. Other tasks include - Status Reporting, Testing, Training, Documentation, etc.
Who are the customers?
This position supports various applications throughout the Department of Health for various users such as Clinical, Administrative and other System Users at the NMDOH Facilities.
Ideal Candidate
This position supports various applications throughout the Department of Health for various users such as Clinical, Administrative and other System Users at the NMDOH Facilities.
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in systems administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Working Conditions
Working conditions can be described as follows -
- Work is performed in an Office setting
- Verbal and written communication with the Users of the systems at the Facilities
- Exposure to Visual/ Video Display Terminal (VDT)
- Extensive personal computer and Telephone usage with extended periods of sitting
- Must be able to lift 25 pounds.
Do you know what Total Compensation is? Click here
Agency Contact Information: Kshiteej Bhosale(505) 709-5739 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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Find Entry Level IT Support JobsEntry Level IT Support Job Market
Who's Hiring
- Amazon17
- OpenAI4
- Brenntag4
- Walgreens3
- Entech2E
Top Industries Hiring
- Technology & Software30
- Retail19
- E-Commerce & Online Marketplaces13
- Education7
- Manufacturing5
Entry Level IT Support Jobs: Frequently Asked Questions
How do I get an entry level it support job?
Entry level it support employers look for candidates who can demonstrate practical troubleshooting skills, even without years of experience. CompTIA A+ or Network+ certifications signal readiness and are widely recognized at this stage. Internship experience, a home lab, or helpdesk volunteer work all strengthen an application. Tailor your resume to show specific tools you have used, such as Active Directory, ticketing systems, or remote desktop software.
Which companies hire entry level it supports?
Companies hiring entry level it supports right now include Amazon, OpenAI, and Brenntag, based on current listings on Migrate Mate as of August 2026. Hiring at this level comes from a broad mix of employers, including managed service providers, large enterprises with dedicated helpdesk teams, healthcare systems, and government contractors who regularly onboard junior technicians.
Are there remote entry level it support jobs?
Yes, though on-site roles still make up a significant share at this level. About 13% of entry level it support openings are remote or hybrid as of August 2026, concentrated in roles involving remote helpdesk, software troubleshooting, and ticket-based support where physical hardware access is not required.
Are these new grad it support jobs?
Yes, the openings here include new grad, recent graduate, and junior it support roles. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internships or coursework in place of full-time history, or calls out a portfolio or certification as an alternative to a degree. Searching for "new grad" or "junior" alongside your target title surfaces the most accessible listings.
Which industries hire the most entry level it supports?
Entry Level it support roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of August 2026. These sectors drive hiring at this level because they maintain large user bases, run complex internal systems, or have compliance requirements that keep helpdesk and desktop support teams consistently staffed.