Entry Level Help Desk Analyst Jobs
New grad help desk analyst jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship history or a hands-on portfolio can matter more than a long resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Healthcare & Medical Services, and Manufacturing, with employers like Software Technology, HCLTech, and Kestra Financial hiring at this level now.
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Showing 5 of 57+ Entry Level Help Desk Analyst jobs
Responsible for maintaining and supporting the Help Desk and new systems, which includes network installations, personal computers support and maintenance, and infrastructure development. Provides support for Telecommunications functions including PBX and all associated peripheral devices, routers and switches.
KEY RESPONSIBILITIES:
- Maintain Help Desk. Provide support to users in the resolution of software and hardware problems, including the development of training material and conducting user training.
- Provide support and management of telecommunications, network and security equipment, including PBX, routers and switches.
- Perform network administration, including the installation and configuration of new personal computers. Research new technologies and development tools and recommend their implementation.
- Security administration: Create and/or modify user logins in the system, including the granting of permissions to view and modify data, and the modification or deletion of said permissions. Also responsible as one of the Provider Relations contacts for security requests.
- Evaluate hardware and software alternatives available to users and recommend appropriate choices. Install and maintain electronic information processing equipment such as personal computers, backup units, memory upgrades, network cards and scanners.
- Perform other job-related duties as assigned.
- Knowledge of LAN/WAN networking systems and concepts
- Proficient in Microsoft software.
- Excellent hardware and software troubleshooting skills.
- Good problem solving and organization skills.
- Ability to communicate technical information to users in concise understandable terms.
- Must be able to maintain and preserve information of a highly confidential nature.
- Ability to work as a team member in high paced environment.
- Possess strong oral and written skills.
- Successful completion of Health Care Sanctions background check.
- Associates degree in Computer Science/Engineering discipline, A+, N+ Certification, or other related experience.
- A minimum of two years related systems experience.
Responsible for maintaining and supporting the Help Desk and new systems, which includes network installations, personal computers support and maintenance, and infrastructure development. Provides support for Telecommunications functions including PBX and all associated peripheral devices, routers and switches.
KEY RESPONSIBILITIES:
- Maintain Help Desk. Provide support to users in the resolution of software and hardware problems, including the development of training material and conducting user training.
- Provide support and management of telecommunications, network and security equipment, including PBX, routers and switches.
- Perform network administration, including the installation and configuration of new personal computers. Research new technologies and development tools and recommend their implementation.
- Security administration: Create and/or modify user logins in the system, including the granting of permissions to view and modify data, and the modification or deletion of said permissions. Also responsible as one of the Provider Relations contacts for security requests.
- Evaluate hardware and software alternatives available to users and recommend appropriate choices. Install and maintain electronic information processing equipment such as personal computers, backup units, memory upgrades, network cards and scanners.
- Perform other job-related duties as assigned.
- Knowledge of LAN/WAN networking systems and concepts
- Proficient in Microsoft software.
- Excellent hardware and software troubleshooting skills.
- Good problem solving and organization skills.
- Ability to communicate technical information to users in concise understandable terms.
- Must be able to maintain and preserve information of a highly confidential nature.
- Ability to work as a team member in high paced environment.
- Possess strong oral and written skills.
- Successful completion of Health Care Sanctions background check.
- Associates degree in Computer Science/Engineering discipline, A+, N+ Certification, or other related experience.
- A minimum of two years related systems experience.
See All 57 Entry Level Help Desk Analyst Jobs
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Who's Hiring
Top Industries Hiring
- Technology & Software10
- Healthcare & Medical Services5
- Manufacturing2
- Government & Public Sector2
- Consulting & Professional Services2
Entry Level Help Desk Analyst Jobs: Frequently Asked Questions
How do I get an entry level help desk analyst job?
Employers at this level look for candidates who can demonstrate hands-on troubleshooting, even if that experience comes from internships, volunteer IT work, or personal projects. Certifications like CompTIA A+ or Google IT Support signal readiness when your work history is short. Applying to roles that explicitly state zero to two years of experience required, and tailoring your resume to highlight ticket systems or customer-facing support, gives you a real edge.
Which companies hire entry level help desk analysts?
Companies hiring entry level help desk analysts right now include Software Technology, HCLTech, and Kestra Financial, based on current listings on Migrate Mate as of August 2026. Hiring at this level covers a wide range of employers, from large enterprise technology firms and managed service providers to healthcare networks and financial institutions that run sizable internal IT support teams.
Are there remote entry level help desk analyst jobs?
Yes, though on-site and hybrid roles still make up a meaningful share of openings at this level. About 13% of entry level help desk analyst openings are remote or hybrid as of August 2026, which gives candidates flexibility in where they start their career. Remote roles at this stage often support internal employees or customers via phone, chat, or ticketing platforms.
Are these new grad help desk analyst jobs?
Yes, this page includes new grad, recent graduate, and junior help desk analyst roles alongside all entry level openings. A posting is generally new-grad friendly when it welcomes zero to two years of experience, accepts internships or coursework in place of full-time history, or asks for a portfolio or certification rather than a long employment record. Filtering for those signals helps new grads identify the right openings quickly.
Which industries hire the most entry level help desk analysts?
Entry Level help desk analyst roles concentrate in Technology & Software, Healthcare & Medical Services, and Manufacturing, based on current listings on Migrate Mate as of August 2026. Those sectors drive high hiring volume at this level because they run large internal IT environments or customer-facing support operations that consistently need junior analysts to handle first-line tickets and troubleshooting requests.