Entry Level IT Analyst Jobs
New grad it analyst jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings are Technology & Software, Healthcare & Medical Services, and Consulting & Professional Services roles with a mix of on-site, remote, and hybrid settings, with employers like GEODIS, Artech, and Kaleida Health hiring at this level now.
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INTRODUCTION
Accelyst is an innovative AI Consultancy delivering AI-driven, secure, and scalable technology solutions that help organizations accelerate digital transformation and maximize business value.
JOB SUMMARY
Accelyst is seeking an IT Help Desk Analyst with proven Call Center experience to provide technical and customer support in a high-volume environment. The ideal candidate will have strong communication, troubleshooting, and problem-solving skills, with the ability to manage a high volume of customer interactions while maintaining accuracy, efficiency, and excellent service.
MUST HAVE:
Call Center Experience
KEY RESPONSIBILITIES
- Respond to and resolve customer inquiries related to DDS Online Services accounts, identity verification, address changes, and digital license issuance.
- Handle approximately 65–90 customer calls per day while meeting established service levels and quality standards.
- Provide professional and effective support for complex customer issues.
- Accurately document customer interactions, transactions, and resolutions.
- Maintain a positive and adaptable approach in a fast-paced, high-volume environment.
- Respond professionally to inquiries from management, stakeholders, and business partners.
- Collaborate with internal departments and external partners to resolve customer issues.
- Participate in task forces, project teams, and process improvement initiatives.
- Stay current with relevant policies, procedures, and technology updates.
REQUIRED QUALIFICATIONS
- High School Diploma or GED.
- 2+ years of full-time Call Center or Customer Service experience within the last 7 years.
- Experience working in a high-volume call center environment.
- Proficiency with computer applications and standard business software.
- Excellent verbal and written communication skills.
- Strong problem-solving and critical-thinking abilities.
- Ability to manage multiple priorities while maintaining excellent customer service.
PREFERRED QUALIFICATIONS
- 3+ years of experience processing driver's license transactions.
- 5+ years of experience in a high-volume call center environment.
- 4+ years of customer service experience.
- Proficiency with Windows 11 and Microsoft Office.
- Experience with identity verification or credential issuance processes.
- Demonstrated ability to troubleshoot and resolve customer issues efficiently.
KNOWLEDGE, SKILLS & ABILITIES
- Excellent customer service and interpersonal skills.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Excellent communication skills with customers, management, and stakeholders.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaboratively.
- Adaptability and willingness to work in a dynamic, evolving environment.
Accelyst is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.
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Who's Hiring



Top Industries Hiring
- Technology & Software18
- Healthcare & Medical Services12
- Consulting & Professional Services9
- Manufacturing4
- Retail3
Entry Level IT Analyst Jobs: Frequently Asked Questions
How do I get an entry level it analyst job?
Start by building hands-on experience through internships, coursework projects, or home lab work that demonstrates your ability to support systems and analyze data. Certifications like CompTIA A+, Google IT Support, or Microsoft fundamentals carry real weight at the entry level. Tailor your resume to each posting, highlight any helpdesk, data, or network exposure you have, and emphasize problem-solving over years of experience.
Which companies hire entry level it analysts?
Companies hiring entry level it analysts right now include GEODIS, Artech, and Kaleida Health, based on current listings on Migrate Mate as of August 2026. A range of employers at this level actively recruits, from large enterprises building out IT support teams to government contractors, healthcare systems, and mid-size technology firms with structured onboarding programs for junior hires.
Are there remote entry level it analyst jobs?
Yes, though on-site roles still dominate at the entry level. About 42% of entry level it analyst openings are remote or hybrid as of August 2026, with hybrid positions being the most common flexible arrangement. Remote roles at this stage tend to be concentrated in larger organizations that have established IT infrastructure and documented onboarding processes for distributed team members.
Are these new grad it analyst jobs?
Yes, these listings include new grad, recent graduate, and junior it analyst roles. A new grad friendly posting typically welcomes zero to two years of experience, accepts internships or academic projects in place of full-time work history, and does not require prior management or lead responsibilities. A strong portfolio, relevant coursework, or a capstone project can substitute for a lengthy resume at this stage.
Which industries hire the most entry level it analysts?
Entry Level it analyst roles concentrate in Technology & Software, Healthcare & Medical Services, and Consulting & Professional Services, based on current listings on Migrate Mate as of August 2026. These sectors drive hiring at this level because they maintain large internal IT infrastructures, have ongoing needs for systems support and data analysis, and often run structured graduate or junior hiring programs that make them accessible to candidates without prior full-time experience.