IT Systems Specialist Jobs
IT Systems Specialist jobs are open across healthcare, government, education, and corporate enterprises, from entry-level support roles to senior systems administrators, with specializations in network infrastructure, endpoint management, and enterprise software. Find a role that fits from the openings below and apply directly.
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Collectivus Holdings is a dynamic business group encompassing brands many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century's worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve.
Website: https://www.collectivusholdings.com
Locations: Nashville – Garland – Aarhus – Lisbon – Worldwide
Job Title: IT Systems Engineer I
Location: Garland, Texas (Hybrid)
Collectivus Holdings is seeking an IT Systems Engineer I to join our IT Operations team, supporting core enterprise systems across our family of business units.
This role serves as a Level II escalation resource, working beyond frontline troubleshooting to administer Microsoft 365, Entra ID, endpoint management, and identity/access systems that keep the business running.
The ideal candidate combines strong technical depth with the initiative to automate recurring work, strengthen documentation, and build the capability of the broader support team. This role partners closely with IT leadership and business stakeholders across the organization to keep core systems secure, available, and performing to standard.
Responsibilities
- Contribute to Level I support and serve as an escalation resource for issues beyond frontline troubleshooting, resolving complex hardware, software, network, and systems problems.
- Administer and maintain core enterprise systems, including Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), Entra ID, and Single Sign-On/identity federation, ensuring availability, security, and performance across all business units.
- Support identity and access management for assigned systems, assisting with SSO, MFA, and Conditional Access configuration, and handling user/group provisioning across core systems.
- Support endpoint management and device lifecycle through MDM tooling (e.g., JAMF), ensuring consistent configuration, security posture, and compliance across company devices.
- Contribute to infrastructure project execution, including system migrations, platform upgrades, and new technology integrations, partnering with IT leadership to scope and deliver on time.
- Monitor system health and performance proactively, using available tooling to catch and remediate issues before they escalate into outages or tickets.
- Develop automation (PowerShell, Power Automate, scripting) to streamline provisioning, system administration, and recurring operational work.
- Partner with Security to apply patching, respond to vulnerability findings, and support endpoint security tooling (e.g., Huntress, Rapid7) across the environment.
- Support disaster recovery execution for assigned systems, assisting with backup testing, validating recovery procedures, and maintaining runbooks.
- Build and maintain system-level documentation, including configuration standards, architecture notes, and technical runbooks, to support consistency and reduce single-person dependencies.
- Provide technical guidance to the Support Specialist team on advanced troubleshooting, helping build team capability and reduce recurring escalation volume over time.
- Recommend system enhancements in collaboration with IT and business stakeholders, tying technical decisions back to reliability and user experience.
- Provide occasional on-site support and coverage during company events or after-hours as needed, including occasional travel to Collectivus Holdings locations.
Key KPIs / Metrics
- Escalation Resolution Time: Average time to resolve issues escalated from Level I support.
- Escalation Closure Rate: Percentage of escalated issues resolved without further escalation to senior engineering, vendor, or outside support.
- Core System Uptime/Availability: Uptime percentage for owned systems (Microsoft 365, Entra ID/SSO, endpoint management).
- Access & Provisioning Turnaround Time: Average time to complete SSO, MFA, Conditional Access, and system-level user/group provisioning requests.
- Provisioning Accuracy Rate: Percentage of access/identity changes completed without error or rework.
- Device Compliance Rate: Percentage of MDM-managed devices meeting configuration and security standards.
- Patch & Vulnerability Remediation Time: Average time to remediate flagged vulnerabilities or apply required patches within SLA.
- Project Task Completion Rate: Percentage of assigned infrastructure project tasks/milestones completed on schedule.
- Recurring Issue Rate: Frequency of repeat incidents tied to owned systems, indicating opportunities for permanent fixes.
- Automation Impact: Number of automation workflows/scripts delivered and estimated hours saved.
- Backup & DR Validation Completion Rate: Percentage of scheduled backup tests/DR exercises completed successfully for assigned systems.
- Documentation Currency: Percentage of owned systems with up-to-date runbooks, configuration standards, and technical documentation.
- After-Hours/On-Call Response Compliance: Adherence to on-call rotation and responsiveness during off-hours incidents.
Skills & Requirements
- Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience.
- 3+ years of experience in systems administration, IT support, or infrastructure engineering, with direct experience administering Microsoft 365 and Entra ID.
- Hands-on experience with identity and access management, including SSO, MFA, and Conditional Access.
- Experience with MDM/endpoint management tooling (e.g., JAMF) across a mixed device environment.
- Working knowledge of PowerShell and Power Automate, or comparable scripting/automation tools.
- Familiarity with endpoint security and vulnerability management tooling (e.g., Huntress, Rapid7).
- Experience supporting disaster recovery activities, including backup testing and runbook maintenance.
- Strong written communication skills, with the ability to produce clear technical documentation.
- Ability to mentor junior support staff and communicate technical concepts to non-technical stakeholders.
- Ability to participate in an on-call rotation and respond to incidents after hours.
- Willingness to travel occasionally to Collectivus Holdings locations as needed.
#LI-Hybrid
Collectivus Holdings is a dynamic business group encompassing brands many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century's worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve.
Website: https://www.collectivusholdings.com
Locations: Nashville – Garland – Aarhus – Lisbon – Worldwide
Job Title: IT Systems Engineer I
Location: Garland, Texas (Hybrid)
Collectivus Holdings is seeking an IT Systems Engineer I to join our IT Operations team, supporting core enterprise systems across our family of business units.
This role serves as a Level II escalation resource, working beyond frontline troubleshooting to administer Microsoft 365, Entra ID, endpoint management, and identity/access systems that keep the business running.
The ideal candidate combines strong technical depth with the initiative to automate recurring work, strengthen documentation, and build the capability of the broader support team. This role partners closely with IT leadership and business stakeholders across the organization to keep core systems secure, available, and performing to standard.
Responsibilities
- Contribute to Level I support and serve as an escalation resource for issues beyond frontline troubleshooting, resolving complex hardware, software, network, and systems problems.
- Administer and maintain core enterprise systems, including Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), Entra ID, and Single Sign-On/identity federation, ensuring availability, security, and performance across all business units.
- Support identity and access management for assigned systems, assisting with SSO, MFA, and Conditional Access configuration, and handling user/group provisioning across core systems.
- Support endpoint management and device lifecycle through MDM tooling (e.g., JAMF), ensuring consistent configuration, security posture, and compliance across company devices.
- Contribute to infrastructure project execution, including system migrations, platform upgrades, and new technology integrations, partnering with IT leadership to scope and deliver on time.
- Monitor system health and performance proactively, using available tooling to catch and remediate issues before they escalate into outages or tickets.
- Develop automation (PowerShell, Power Automate, scripting) to streamline provisioning, system administration, and recurring operational work.
- Partner with Security to apply patching, respond to vulnerability findings, and support endpoint security tooling (e.g., Huntress, Rapid7) across the environment.
- Support disaster recovery execution for assigned systems, assisting with backup testing, validating recovery procedures, and maintaining runbooks.
- Build and maintain system-level documentation, including configuration standards, architecture notes, and technical runbooks, to support consistency and reduce single-person dependencies.
- Provide technical guidance to the Support Specialist team on advanced troubleshooting, helping build team capability and reduce recurring escalation volume over time.
- Recommend system enhancements in collaboration with IT and business stakeholders, tying technical decisions back to reliability and user experience.
- Provide occasional on-site support and coverage during company events or after-hours as needed, including occasional travel to Collectivus Holdings locations.
Key KPIs / Metrics
- Escalation Resolution Time: Average time to resolve issues escalated from Level I support.
- Escalation Closure Rate: Percentage of escalated issues resolved without further escalation to senior engineering, vendor, or outside support.
- Core System Uptime/Availability: Uptime percentage for owned systems (Microsoft 365, Entra ID/SSO, endpoint management).
- Access & Provisioning Turnaround Time: Average time to complete SSO, MFA, Conditional Access, and system-level user/group provisioning requests.
- Provisioning Accuracy Rate: Percentage of access/identity changes completed without error or rework.
- Device Compliance Rate: Percentage of MDM-managed devices meeting configuration and security standards.
- Patch & Vulnerability Remediation Time: Average time to remediate flagged vulnerabilities or apply required patches within SLA.
- Project Task Completion Rate: Percentage of assigned infrastructure project tasks/milestones completed on schedule.
- Recurring Issue Rate: Frequency of repeat incidents tied to owned systems, indicating opportunities for permanent fixes.
- Automation Impact: Number of automation workflows/scripts delivered and estimated hours saved.
- Backup & DR Validation Completion Rate: Percentage of scheduled backup tests/DR exercises completed successfully for assigned systems.
- Documentation Currency: Percentage of owned systems with up-to-date runbooks, configuration standards, and technical documentation.
- After-Hours/On-Call Response Compliance: Adherence to on-call rotation and responsiveness during off-hours incidents.
Skills & Requirements
- Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience.
- 3+ years of experience in systems administration, IT support, or infrastructure engineering, with direct experience administering Microsoft 365 and Entra ID.
- Hands-on experience with identity and access management, including SSO, MFA, and Conditional Access.
- Experience with MDM/endpoint management tooling (e.g., JAMF) across a mixed device environment.
- Working knowledge of PowerShell and Power Automate, or comparable scripting/automation tools.
- Familiarity with endpoint security and vulnerability management tooling (e.g., Huntress, Rapid7).
- Experience supporting disaster recovery activities, including backup testing and runbook maintenance.
- Strong written communication skills, with the ability to produce clear technical documentation.
- Ability to mentor junior support staff and communicate technical concepts to non-technical stakeholders.
- Ability to participate in an on-call rotation and respond to incidents after hours.
- Willingness to travel occasionally to Collectivus Holdings locations as needed.
#LI-Hybrid
IT Systems Specialist Jobs by Experience Level
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Find IT Systems Specialist JobsIT Systems Specialist Job Market
Who's Hiring
- Lockheed Martin24
- Broward Health8
- SpaceX6
- Children's Mercy Hospitals & Clinics6
- Mitsubishi Electric Power Products5
Top Industries Hiring
- Technology & Software19
- Healthcare & Medical Services14
- Retail6
- Investment & Asset Management5
- Consulting & Professional Services5
What Employers Look For
The qualifications that appear most often in IT systems specialist jobs.
- Proficiency with Active Directory, Group Policy, and Windows Server administration
- Experience supporting and troubleshooting enterprise endpoints running Windows and macOS
- Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, and VPN configurations
- CompTIA A+, Network+, or a Microsoft certification such as MS-900 or MD-102
- Experience with a helpdesk or ITSM ticketing platform such as ServiceNow, Jira Service Management, or Zendesk
- Associate or bachelor's degree in information technology, computer science, or a related field, or equivalent hands-on experience
Tips for Your IT Systems Specialist Job Search
Tailor your resume to each environment
IT systems specialist roles vary sharply between a 50-person company and a 5,000-seat enterprise. Highlight the scale you've worked at, the ticketing systems you've used, and whether you've supported on-premise, cloud, or hybrid environments, since hiring managers filter fast on those details.
List certifications prominently near the top
CompTIA A+, Network+, or Microsoft certifications often act as a first-pass filter before a recruiter reads anything else. Place them in a dedicated section above your experience summary so they're visible without scrolling, especially if you're applying to government or regulated-industry roles.
Apply early to roles that fit
Migrate Mate lists it systems specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your stack exactly
An it systems specialist role at a Microsoft shop and one at an AWS-heavy org demand different skill sets. Filter openings by the specific tools named in the job description, such as Active Directory, Intune, or ServiceNow, rather than applying broadly and hoping your background translates.
Prepare for a technical screening call
Most hiring teams run a short phone or video screening before an in-person round. Expect scenario questions about troubleshooting a user lockout, restoring a crashed endpoint, or escalating a network outage. Rehearse your process aloud so your reasoning is clear, not just your answer.
Negotiate total compensation, not just base pay
IT systems specialist offers often include on-call pay, overtime eligibility, or a tool stipend that aren't listed in the job posting. Ask the hiring manager directly which of these apply before you accept, since they can shift the real value of the offer significantly.
IT Systems Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most it systems specialists?
The companies hiring the most it systems specialists right now include Lockheed Martin, Broward Health, and SpaceX, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of September 2026. Demand is consistently strong in healthcare systems, federal contractors, and managed service providers.
How many it systems specialist jobs are remote?
About 48% of it systems specialist openings are fully remote or hybrid as of September 2026, though the share varies by sub-specialty. Roles focused on cloud administration, endpoint management through MDM platforms, and IT project coordination tend to offer the most remote flexibility, while positions requiring hands-on hardware support or on-site data center work remain predominantly in-person.
How do you become an it systems specialist?
Start by earning a foundational certification such as CompTIA A+ or Network+ to establish baseline credibility with employers. Build hands-on experience through a helpdesk or desktop support role where you troubleshoot real end-user issues daily. From there, deepen skills in a specific area such as Active Directory administration, endpoint management, or network infrastructure, and pursue a mid-level certification that aligns with your target environment.
Can you get an it systems specialist job with little experience?
Yes, entry-level it systems specialist roles exist specifically for candidates coming from helpdesk support, IT internships, or self-taught home lab environments. Employers in this tier prioritize your troubleshooting instincts and foundational certifications over years of experience. A documented home lab, a CompTIA A+ or Network+ certification, and a resume that ties your coursework to real problem-solving scenarios can move you past the resume screen.
What does the it systems specialist interview process look like?
Most employers run two to three rounds. The first is a recruiter or HR phone screen covering your background and availability. The second is a technical interview with a systems or IT manager, often including scenario questions about troubleshooting, network issues, or user access problems. Some employers add a practical skills test or a brief exercise where you walk through diagnosing a simulated incident before a final offer conversation.
Where can I find and apply to it systems specialist jobs?
You can find and apply to it systems specialist jobs on Migrate Mate, which lists current openings from across the United States. Search the available roles, find the ones that match your skills and target environment, and apply directly to each listing that fits.
See All 690+ IT Systems Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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