IT Support Engineer Jobs in Seattle, WA
IT Support Engineer jobs in Seattle are concentrated in South Lake Union, Capitol Hill, and the Eastside corridor, driven by demand from cloud computing, enterprise software, and healthcare technology employers. Companies actively hiring include Costco Wholesale, Rippling, and PwC. Find a role that fits below and apply directly.
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Showing 5 of 33+ IT Support Engineer jobs
Outreach is looking for a highly motivated, detail-oriented individual to join our IT Service Desk. If you are looking to get your feet in the door of an IT Services based career path, with one of the top-rated companies to work for in Seattle, look no further! In this role you will be the first point of contact for Outreach employees requesting IT assistance, and will categorize, filter, and solve trouble tickets and service requests according to current best practices. You will also have a tiered support system to escalate more advanced issues when appropriate. As the first point of contact you are effectively the face of Outreach’s IT department and exceptional customer service skills are paramount.
About The Team
The IT Department at Outreach is a diverse team of IT professionals across the globe. We come from all walks of life with varied skillsets and passions. We all to some degree or another have a strong passion for technology which connects us all no matter where we reside in the world. We proudly serve our fellow Outreachers with their IT needs and are continuously architecting and improving our systems and service models. At Outreach we utilize modern, cutting-edge solutions to enable the workforce. Apart from office infrastructure related to on-prem hardware, we have built our systems to be entirely cloud based from the very beginning, which gives our team hands on experience with the newest models of IT Service and all the tooling that comes with it.
The Role
For this role, we are looking for an individual who is looking to get into the IT Service Industry; You might not have held a Tier 1 support role before but are passionate about IT technology and helping others solve their issues. Perhaps you have or currently do hold a position as Tier I support and are looking to move over into the cutting edge of systems and technology at an AI-based, Sales Engagement provider. You should be naturally inquisitive, always striving to learn more, and personally interested or invested in the vast world of technology.
Your Daily Adventures will Include:
- Owning the Tier I service desk queue and properly receiving, prioritizing, documenting, and actively resolving end user service requests
- Answering queries and addressing system and user issues in a timely and professional manner at the Tier 1 level
- Escalating Tier 2 and Tier 3 issues effectively
- Owning and maintaining IT hardware and logistics. Hardware needs to be sent and received; this job role will be the primary source of handling IT logistical needs.
- Assisting the IT Department in various projects and tasks when needed
- This is a hybrid role, requiring you to be onsite at our corporate office for a minimum of 3 days per week, subject to change as support needs change over time.
Our Vision of You:
- Must have 1-2 years prior experience in a customer service role
- Must have general IT experience with Windows and Mac Operating Systems and hardware. Can navigate and explain both Windows and MacOS systems.
- Experience supporting customers remotely and in person
- Strong time management and organizational skills
- Strong business writing/oration skills
- Prior experience in a Tier I IT support role is a strong plus
- Shipping/Receiving experience is a strong plus
Outreach is looking for a highly motivated, detail-oriented individual to join our IT Service Desk. If you are looking to get your feet in the door of an IT Services based career path, with one of the top-rated companies to work for in Seattle, look no further! In this role you will be the first point of contact for Outreach employees requesting IT assistance, and will categorize, filter, and solve trouble tickets and service requests according to current best practices. You will also have a tiered support system to escalate more advanced issues when appropriate. As the first point of contact you are effectively the face of Outreach’s IT department and exceptional customer service skills are paramount.
About The Team
The IT Department at Outreach is a diverse team of IT professionals across the globe. We come from all walks of life with varied skillsets and passions. We all to some degree or another have a strong passion for technology which connects us all no matter where we reside in the world. We proudly serve our fellow Outreachers with their IT needs and are continuously architecting and improving our systems and service models. At Outreach we utilize modern, cutting-edge solutions to enable the workforce. Apart from office infrastructure related to on-prem hardware, we have built our systems to be entirely cloud based from the very beginning, which gives our team hands on experience with the newest models of IT Service and all the tooling that comes with it.
The Role
For this role, we are looking for an individual who is looking to get into the IT Service Industry; You might not have held a Tier 1 support role before but are passionate about IT technology and helping others solve their issues. Perhaps you have or currently do hold a position as Tier I support and are looking to move over into the cutting edge of systems and technology at an AI-based, Sales Engagement provider. You should be naturally inquisitive, always striving to learn more, and personally interested or invested in the vast world of technology.
Your Daily Adventures will Include:
- Owning the Tier I service desk queue and properly receiving, prioritizing, documenting, and actively resolving end user service requests
- Answering queries and addressing system and user issues in a timely and professional manner at the Tier 1 level
- Escalating Tier 2 and Tier 3 issues effectively
- Owning and maintaining IT hardware and logistics. Hardware needs to be sent and received; this job role will be the primary source of handling IT logistical needs.
- Assisting the IT Department in various projects and tasks when needed
- This is a hybrid role, requiring you to be onsite at our corporate office for a minimum of 3 days per week, subject to change as support needs change over time.
Our Vision of You:
- Must have 1-2 years prior experience in a customer service role
- Must have general IT experience with Windows and Mac Operating Systems and hardware. Can navigate and explain both Windows and MacOS systems.
- Experience supporting customers remotely and in person
- Strong time management and organizational skills
- Strong business writing/oration skills
- Prior experience in a Tier I IT support role is a strong plus
- Shipping/Receiving experience is a strong plus
See All 33 IT Support Engineer Jobs in Seattle
Find roles in Seattle that match your experience and apply in just a few clicks.
Find IT Support Engineer JobsIT Support Engineer Job Market in Seattle
Who's Hiring
- Costco Wholesale4
- Rippling3
- PwC2
- Amazon2
- Baker Tilly Canada2
Top Industries Hiring
- Technology & Software11
- Retail7
- E-Commerce & Online Marketplaces6
- Science & Research2
- Accounting & Auditing2
IT Support Engineer Jobs in Seattle: Frequently Asked Questions
How do I get a it support engineer job in Seattle?
Focus your search on South Lake Union, Eastside cities like Bellevue and Redmond, and Seattle's expanding healthcare and biotech corridors, where demand for it support engineers is highest. Employers here prioritize hands-on experience with cloud platforms and enterprise ticketing systems. Certifications like CompTIA A+, Network+, or Microsoft Azure fundamentals strengthen your candidacy in a market that skews heavily toward cloud-native environments.
Which companies hire it support engineers in Seattle?
Seattle it support engineer roles are posted by Costco Wholesale, Rippling, and PwC and others right now, based on current listings on Migrate Mate as of June 2026. The local market includes a mix of large technology companies, healthcare systems, and enterprise software firms, many of which maintain dedicated internal IT departments with ongoing support needs.
Are there remote it support engineer jobs in Seattle?
Yes, though remote availability is limited for roles requiring hands-on hardware, network infrastructure, or on-site end-user support. About 31% of it support engineer openings tied to Seattle are remote or hybrid as of June 2026, with flexibility most common in desktop support and IT service desk roles serving distributed teams at Seattle's larger technology and enterprise employers.
How can I get a it support engineer job in Seattle with little or no experience?
The most realistic entry path in Seattle is through a help desk or IT technician role at one of the city's many mid-size software companies or large healthcare systems like UW Medicine or Swedish Health. These employers regularly hire entry-level candidates who hold a CompTIA A+ certification or have completed an associate degree in IT. Seattle's dense concentration of technology companies also means internship-to-hire pipelines are more accessible than in most other markets.
Which industries hire the most it support engineers in Seattle?
Seattle it support engineer roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of June 2026. Seattle's status as a cloud computing hub and its large healthcare and life sciences sector create sustained demand for support engineers who can maintain complex, high-availability environments.
Related Jobs in Washington
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