INTRODUCTION

At Rivian, we believe that providing a seamless and consistent experience for our employees is essential to our growth and culture. As we evolve our Employee Experience model, we are looking for a Sr. Employee Experience Partner, Rewards & Data to serve as a subject matter expert and operational engine for our most critical people programs.

This isn’t a traditional generalist role. Instead, you will be the bridge between our Rewards systems and our people. You will manage Tier 2 escalations related to compensation, equity, immigration, relocation, and benefits, while simultaneously acting as a guardian of our data integrity in Workday. You are someone who finds joy in the details but never loses sight of the "big picture"—using automation and AI to simplify the employee experience and drive self-service at scale.

ROLE AND RESPONSIBILITIES

• Tier 2 Expert Support: Serve as the primary escalation point for employees and managers regarding complex inquiries in compensation, equity, payroll, global mobility, and benefits.
• Data Stewardship: Execute and oversee Workday transactions and lead comprehensive data audits to ensure the highest level of accuracy across our core people system.
• Process Transformation: Partner closely with our Centers of Excellence (COEs) partners to identify friction points and drive process improvements, with a specific focus on increased automation and efficiency for scale.
• Continuous Improvement: Lead the introduction and implementation of enhancements featuring AI tools to streamline repetitive tasks and enhance the speed of service delivery and quality.
• Content & Enablement: Use data to inform stakeholders to create and curate high-quality content for self-service resources, guides, and FAQs designed to empower employees and drive inquiries toward Tier 1 or automated solutions.
• Insight Generation: Use data and feedback to spot trends in rewards-related questions, proactively suggesting systemic fixes to recurring issues.
• Cross-Functional Collaboration: Work in partnership with the HR Business Partners and COEs to ensure a consistent, empathetic, and compliant experience across all rewards-related touchpoints.
• Reporting and analytics: Deliver clear, actionable reports and data-driven insights to the People team to support informed decision-making and workforce planning.

BASIC QUALIFICATIONS

• 3+ years of experience in HR in one or more of the following areas: total rewards, global mobility, HR operations, or a leadership advisory role.
• Proficiency in Workday and ServiceNow, along with a strong interest in leveraging AI to solve operational challenges.
• A practical understanding of compensation, equity, relocation, immigration, and benefits compliance, paired with a passion for process enablement.
• An analytical mindset capable of distilling complex data into simple, actionable insights for both leaders and employees.
• Experience building toolkits, guides, or training materials that make complex people processes easy to understand.
• Comfort navigating a fast-moving, matrixed environment while managing multiple priorities with precision.
• A desire to build from the ground up, iterate on current processes, and constantly seek out "the better way".
• Minimum of 3+ years of experience building and maintaining custom Workday reports.

WHY THIS ROLE? WHY NOW?

This is your chance to redefine how our People team handles the "moments that matter" in an employee's journey. You will be at the forefront of Rivian’s shift toward a tech-enabled, high-efficiency HR model. If you are a data enthusiast who cares deeply about the human experience, you will help us build a more confident, self-sufficient culture from the ground up.

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