Patient Service Specialist Jobs in North Dakota
Patient Service Specialist jobs in North Dakota are open across Grand Forks, Williston, and Dickinson and other North Dakota metros, with employers like Altru Health System, Sanford Health, and CommonSpirit Health hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 53+ Patient Service Specialist jobs
Careers With Purpose
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Facility: Bismarck Equip
Location: Bismarck, ND
Address: 2700 State St Ste C, Bismarck, ND 58503, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Job Summary
Must have a broad understanding of the DME industry, including the intake process, product selection, dispensing and setup, documentation, billing, compliance, and performance management. Provide first-line communication with a variety of patients, referral sources, and clinicians to facilitate ordering and delivery of durable medical equipment (DME) products, supplies and services.
Ensure all patient information is processed timely and accurately to enhance patient satisfaction and optimize revenue. Receive inquiries and orders in person, by telephone, fax, and email. Gather all necessary documentation, as it relates to payer requirements, standard operating procedures, and compliance programs. Obtain any needed prior authorizations for services to be provided according to payer policy. Communicate with patients, caregivers, and providers regarding the coverage, use, and benefits of DME products, supplies and services. Resolve customer concerns, questions, and complaints by identifying problems and coordinating appropriate corrective action. Anticipate patient needs and respond quickly to patient requests.
Input new patient demographics and ordering information into the computer system, creating and assuring accuracy of sale orders and delivery tickets. Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion. Assist patients with product selection, recommending medically appropriate, cost-effective DME to meet the patient's needs. Provide fitting and patient education on application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations. This patient education will happen in a variety of patient settings including store, facility, or patient home. Furnish patients with resources, including but not limited to, Customer Handbook, contact numbers, product manuals, reorder information, and educational materials. Process paperwork – confirm accuracy of delivery tickets and complete the sale orders.
Maintain a working knowledge base regarding billing, documentation, and reimbursement guidelines/issues, including but not limited to Medicare, Medicaid, other third party, and contracted payers. Balance the cash drawer and prepares deposits. Assist in maintaining a clean, stocked, and sanitized store. Complete tasks with minimum supervision, exercising independent judgment. May be required to work after store hours in an on-call capacity. Perform other duties as assigned by management.
Qualifications
High school diploma or equivalent.
Strong knowledge of computer functions and basic Microsoft Office applications. Detail oriented, excellent documentation skills, and the ability to follow through to the end. Basic knowledge of the medical field, with prior experience in home medical equipment preferred.
When applicable, the employee must have a current valid driver’s license, and must meet all medical guidelines for Sanford Health Category III drivers.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0264102
Job Function: Facilities and General Services
Featured: No
Careers With Purpose
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Facility: Bismarck Equip
Location: Bismarck, ND
Address: 2700 State St Ste C, Bismarck, ND 58503, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Job Summary
Must have a broad understanding of the DME industry, including the intake process, product selection, dispensing and setup, documentation, billing, compliance, and performance management. Provide first-line communication with a variety of patients, referral sources, and clinicians to facilitate ordering and delivery of durable medical equipment (DME) products, supplies and services.
Ensure all patient information is processed timely and accurately to enhance patient satisfaction and optimize revenue. Receive inquiries and orders in person, by telephone, fax, and email. Gather all necessary documentation, as it relates to payer requirements, standard operating procedures, and compliance programs. Obtain any needed prior authorizations for services to be provided according to payer policy. Communicate with patients, caregivers, and providers regarding the coverage, use, and benefits of DME products, supplies and services. Resolve customer concerns, questions, and complaints by identifying problems and coordinating appropriate corrective action. Anticipate patient needs and respond quickly to patient requests.
Input new patient demographics and ordering information into the computer system, creating and assuring accuracy of sale orders and delivery tickets. Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion. Assist patients with product selection, recommending medically appropriate, cost-effective DME to meet the patient's needs. Provide fitting and patient education on application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations. This patient education will happen in a variety of patient settings including store, facility, or patient home. Furnish patients with resources, including but not limited to, Customer Handbook, contact numbers, product manuals, reorder information, and educational materials. Process paperwork – confirm accuracy of delivery tickets and complete the sale orders.
Maintain a working knowledge base regarding billing, documentation, and reimbursement guidelines/issues, including but not limited to Medicare, Medicaid, other third party, and contracted payers. Balance the cash drawer and prepares deposits. Assist in maintaining a clean, stocked, and sanitized store. Complete tasks with minimum supervision, exercising independent judgment. May be required to work after store hours in an on-call capacity. Perform other duties as assigned by management.
Qualifications
High school diploma or equivalent.
Strong knowledge of computer functions and basic Microsoft Office applications. Detail oriented, excellent documentation skills, and the ability to follow through to the end. Basic knowledge of the medical field, with prior experience in home medical equipment preferred.
When applicable, the employee must have a current valid driver’s license, and must meet all medical guidelines for Sanford Health Category III drivers.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0264102
Job Function: Facilities and General Services
Featured: No
See All 53 Patient Service Specialist Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
Find JobsPatient Service Specialist Jobs by City in North Dakota
Where North Dakota roles are concentrated, by current openings.
Patient Service Specialist Job Market in North Dakota
A snapshot from current North Dakota openings, updated as new roles post.
Who's Hiring
- Altru Health System20
- Sanford Health15
- CommonSpirit Health13
- Aspen Dental2
- Sanford Bismarck2
Top Industries Hiring
- Healthcare & Medical Services50
- Non-Profit & Social Services15
- Distribution & Wholesale1
What North Dakota Employers Look For
The qualifications that appear most often in patient service specialist jobs across North Dakota.
- High school diploma or GED with one or more years of medical front-office experience
- Proficiency in an electronic medical records system such as Epic, Cerner, or Athenahealth
- Knowledge of insurance verification, copay collection, and prior authorization processes
- Strong verbal communication skills for in-person and phone-based patient interaction
- Familiarity with HIPAA regulations and patient privacy requirements
- Medical terminology knowledge sufficient to support scheduling and clinical intake
Patient Service Specialist Jobs in North Dakota: Frequently Asked Questions
How many patient service specialist jobs are there in North Dakota?
There are 53+ patient service specialist openings in North Dakota on Migrate Mate as of June 2026, with the most roles in Grand Forks, Williston, and Dickinson. New positions post regularly as employers across North Dakota hire.
Which North Dakota cities have the most patient service specialist jobs?
Grand Forks, Williston, and Dickinson have the most patient service specialist openings in North Dakota right now, with additional roles spread across smaller metros statewide.
Which companies hire patient service specialists in North Dakota?
Employers hiring patient service specialists in North Dakota include Altru Health System, Sanford Health, and CommonSpirit Health, based on current listings on Migrate Mate as of June 2026.
Are there remote patient service specialist jobs in North Dakota?
Yes. About 0% of patient service specialist openings tied to North Dakota are remote or hybrid as of June 2026. The rest are on-site roles based in North Dakota metros.
How do I apply for patient service specialist jobs in North Dakota?
You can apply to patient service specialist jobs in North Dakota directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred North Dakota location, then apply to each one that fits.
See All 53 Patient Service Specialist Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
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