Process Improvement Manager Jobs in Utah

POWER YOUR GREATNESS

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

This role supports all generation assets. Supports internal/external data requests as they relate to the thermal generation fleet coming from regulators, rate cases and others. Manages fleet event reporting program (Significant Event Reporting) and supports Safety and Human Performance Observation (SAHPO) platform development. Track and manage operational compliance standards as they relate to thermal plant operations. Provides advice and counsel to management and client organizations. Conducts special studies and analyses, develops alternatives, presents recommendations to management, and influences management decisions. Researches, analyzes, develops, and implements new strategies, programs, and/or processes in response to changing internal and external conditions. Supports fleet training programs (Plant Operator Training plans, SAT – ADDIE, Union support, etc.), and provides guidance on where training processes can be improved. This position will work closely with the Performance Improvement Manager.

Responsibilities

• Manages fleet SER (Significant Event Reporting) reporting program, including receiving, reviewing, and revising documents as necessary.
• Complete regulatory and rate case data requests. Must be able to understand, research, coordinate, and respond to the request as it relates to generation support.
• Track and manage mandatory compliance standards that are applicable to plant operations and training requirements (e.g., PER -006, COM-002, VAR-501, etc.)
• Assist in writing testimony with major regulatory implications.
• Support fleet operator training development utilizing the systematic approach to training (SAT).
• Act as and work with subject matter experts on training materials for power plant operations training courses (e.g., Fleet Switchyard Switching Training, Remedial Action Scheme awareness, Union support, etc.)
• Supports Safety and Human Performance Observation (SAHPO) platform development and provides guidance on Human Performance Improvement (HPI) for the thermal generation fleet.
• Participate in Joint Operator Training Committee (JOTC) meetings to assist in training plan development.
• Work collaboratively with other departments to deliver results.
• Analyze highly complex work systems and flows to find ways to improve efficiencies and reduce costs.
• Manage Operational Excellence program which includes for example, tagging, procedure use, plant labeling, and alarm management among other duties.
• Function as a primary point of contact for department regulatory requests.
• Take lead on special projects as assigned.

Requirements

• Bachelor’s Degree in an applicable field; or the equivalent combination of education and experience.
• A minimum of five or more years of directly related experience.
• Program design skills including the development of interventions, processes, or new or modified programs to meet customer needs.
• Excellent communication and interpersonal skills.
• Ability to work with all organizational levels to influence actions and negotiate outcomes.
• General understanding of utility commission rules and regulations.
• Ability to read and write technical documents.
• Proficient with the use of personal computers to gather, analyze, and summarize data.
• Project management and leadership skills, including the ability to work as a team member, maintain project timelines, and deliver on commitments.
• Knowledge of research, analysis, and consulting techniques.
• Understanding of Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.
• Experience with supervising union labor workforce.
• Ability to perform effectively in high pressure situations.
• Ability to provide timely assessments with limited information.

Preferences

• Advanced degree.
• Power plant operations and/or maintenance experience, which includes an understanding of power plant operations.
• General understanding of FERC code of Regulations.

Benefits

At PacifiCorp, we understand that living a healthy lifestyle isn’t just about your physical health — your mental, financial, and social wellbeing also play an important role. That’s why we offer a wide range of benefits designed to help you live a more balanced lifestyle.

Our benefits include:

• Medical, dental, and vision insurance
• 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
• Life insurance
• Additional voluntary benefits, including pet insurance
• Tuition Assistance
• Mass Transit Pass for employees in our Portland and Salt Lake City Offices.

Work Life Balance

• Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
• Paid short-term disability leave and long-term disability insurance
• Paid Parental Leave
• Paid Bereavement Leave
• Employee Assistance Program supporting mental and emotional wellbeing

Additional Information

Req Id: 114657

Company Code: PacifiCorp #PM25

Primary Location: SALT LAKE CITY

Department: Power Supply

Schedule: FT

Personnel Subarea: Exempt

Hiring Range: $117,400-$161,370

This position is eligible for an annual discretionary performance incentive bonus of up to 15.00% of salary.

Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

All offers of employment are contingent upon the successful completion of a background check and drug screening.

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