Process Improvement Manager Jobs
Process Improvement Manager jobs are open across manufacturing, healthcare, financial services, and logistics, from mid-level to director, with specializations in Lean, Six Sigma, and operational excellence. Find a role that fits from the openings below and apply directly.
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Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of Consumer and Community Banking Operations. The team partners with business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working to implementing solutions that drive measurable results. We are a driving force behind transformative business initiatives that advance operational excellence across the organization. Our mission is to redefine how work gets done by optimizing end-to-end processes, elevating the customer experience, and fostering a culture of continuous improvement. By enhancing employee engagement, mitigating risk, and delivering meaningful business value, we help create lasting improvements for our clients, customers, and employees.
As a Process Improvement Associate II within Performance Consulting's Delivery Management team, you will manage projects and defined workstreams that translate business priorities and improvement opportunities into successfully implemented solutions. You will develop and manage project plans, coordinate stakeholders and dependencies, identify and address risks and issues, and drive work toward clear milestones and outcomes. You will apply process improvement methods and structured problem solving to understand current-state processes, identify root causes and improvement opportunities, and help translate recommendations into implemented solutions. Your work will require strong collaboration, analytical thinking, and disciplined execution to deliver measurable results while ensuring alignment with applicable Risk, Control, and firmwide requirements.
Job Responsibilities
- Manage projects and defined workstreams from planning through implementation, developing and maintaining project plans, milestones, dependencies, risks, issues, and stakeholder communications.
- Partner with cross-functional stakeholders to define objectives, scope, requirements, roles and responsibilities, and desired business outcomes.
- Coordinate project activities and deliverables, proactively identifying and addressing execution risks, issues, and barriers to maintain progress against commitments.
- Apply process improvement and structured problem-solving methods to assess current-state processes, identify inefficiencies and improvement opportunities, and develop target-state designs.
- Analyze qualitative and quantitative data to evaluate process performance, identify trends, measure results, and support data-driven recommendations and decisions.
- Translate recommendations and improvement opportunities into actionable implementation plans and drive execution through successful delivery and adoption.
- Develop clear project documentation and stakeholder communications that effectively communicate progress, risks, issues, decisions, and recommendations.
- Ensure projects and deliverables are executed in accordance with applicable Risk, Control, and firmwide requirements while contributing to continuous improvement of Delivery Management practices.
Required Qualifications, Capabilities, and Skills
- 3+ years of relevant experience in project management, program support, process improvement, business transformation, operations, or a comparable delivery environment.
- Demonstrated experience managing projects, defined workstreams, or significant project deliverables from planning through implementation.
- Working knowledge of process improvement methods and tools, including process mapping, current-state assessment, root-cause analysis, and target-state design.
- Strong analytical and problem-solving skills, with the ability to analyze qualitative and quantitative information, identify trends and opportunities, and support data-driven decisions.
- Demonstrated ability to manage multiple priorities, coordinate across stakeholders, identify and address risks and issues, and drive work toward established milestones and outcomes.
- Strong written and verbal communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams and communicate progress, issues, and recommendations to stakeholders.
Preferred Qualifications, Capabilities, and Skills
- Project management or process improvement certification, such as PMP, CAPM, Lean Six Sigma, or a comparable credential.
- Experience working in financial services, management consulting or another complex, regulated environment.
- Experience supporting or delivering process improvement, operational excellence, re-engineering, or business transformation initiatives.
- Familiarity with Lean, Lean Six Sigma, DMAIC, or comparable structured process improvement methodologies and tools.
- Experience managing project deliverables or business initiatives using agile, waterfall, or hybrid delivery methodologies.
- Experience using data analysis and visualization tools to evaluate process or project performance and communicate insights.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of Consumer and Community Banking Operations. The team partners with business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working to implementing solutions that drive measurable results. We are a driving force behind transformative business initiatives that advance operational excellence across the organization. Our mission is to redefine how work gets done by optimizing end-to-end processes, elevating the customer experience, and fostering a culture of continuous improvement. By enhancing employee engagement, mitigating risk, and delivering meaningful business value, we help create lasting improvements for our clients, customers, and employees.
As a Process Improvement Associate II within Performance Consulting's Delivery Management team, you will manage projects and defined workstreams that translate business priorities and improvement opportunities into successfully implemented solutions. You will develop and manage project plans, coordinate stakeholders and dependencies, identify and address risks and issues, and drive work toward clear milestones and outcomes. You will apply process improvement methods and structured problem solving to understand current-state processes, identify root causes and improvement opportunities, and help translate recommendations into implemented solutions. Your work will require strong collaboration, analytical thinking, and disciplined execution to deliver measurable results while ensuring alignment with applicable Risk, Control, and firmwide requirements.
Job Responsibilities
- Manage projects and defined workstreams from planning through implementation, developing and maintaining project plans, milestones, dependencies, risks, issues, and stakeholder communications.
- Partner with cross-functional stakeholders to define objectives, scope, requirements, roles and responsibilities, and desired business outcomes.
- Coordinate project activities and deliverables, proactively identifying and addressing execution risks, issues, and barriers to maintain progress against commitments.
- Apply process improvement and structured problem-solving methods to assess current-state processes, identify inefficiencies and improvement opportunities, and develop target-state designs.
- Analyze qualitative and quantitative data to evaluate process performance, identify trends, measure results, and support data-driven recommendations and decisions.
- Translate recommendations and improvement opportunities into actionable implementation plans and drive execution through successful delivery and adoption.
- Develop clear project documentation and stakeholder communications that effectively communicate progress, risks, issues, decisions, and recommendations.
- Ensure projects and deliverables are executed in accordance with applicable Risk, Control, and firmwide requirements while contributing to continuous improvement of Delivery Management practices.
Required Qualifications, Capabilities, and Skills
- 3+ years of relevant experience in project management, program support, process improvement, business transformation, operations, or a comparable delivery environment.
- Demonstrated experience managing projects, defined workstreams, or significant project deliverables from planning through implementation.
- Working knowledge of process improvement methods and tools, including process mapping, current-state assessment, root-cause analysis, and target-state design.
- Strong analytical and problem-solving skills, with the ability to analyze qualitative and quantitative information, identify trends and opportunities, and support data-driven decisions.
- Demonstrated ability to manage multiple priorities, coordinate across stakeholders, identify and address risks and issues, and drive work toward established milestones and outcomes.
- Strong written and verbal communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams and communicate progress, issues, and recommendations to stakeholders.
Preferred Qualifications, Capabilities, and Skills
- Project management or process improvement certification, such as PMP, CAPM, Lean Six Sigma, or a comparable credential.
- Experience working in financial services, management consulting or another complex, regulated environment.
- Experience supporting or delivering process improvement, operational excellence, re-engineering, or business transformation initiatives.
- Familiarity with Lean, Lean Six Sigma, DMAIC, or comparable structured process improvement methodologies and tools.
- Experience managing project deliverables or business initiatives using agile, waterfall, or hybrid delivery methodologies.
- Experience using data analysis and visualization tools to evaluate process or project performance and communicate insights.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Process Improvement Manager Jobs by Experience Level
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Find JobsProcess Improvement Manager Job Market
Who's Hiring
- Guidehouse10
- Sentara6
- GE Appliances4
- 21st Century Home Health Services4
- Smithfield Foods3
Top Industries Hiring
- Technology & Software
- Insurance
- Automotive
- Manufacturing
- Food & Beverage
What Employers Look For
The qualifications that appear most often in process improvement manager jobs.
- Bachelor's degree in engineering, business, or operations management
- Lean Six Sigma Green Belt or Black Belt certification
- Demonstrated experience leading cross-functional process improvement projects
- Proficiency with data analysis tools such as Minitab, Excel, or Power BI
- Knowledge of continuous improvement methodologies including Kaizen and DMAIC
- Strong stakeholder communication and change management skills
Tips for Your Process Improvement Manager Job Search
Quantify your process wins concretely
Hiring managers for process improvement roles want numbers: cycle time reduced by X days, defect rates cut, cost avoided. Pull two or three outcomes from past projects and build your resume bullets around them before you apply to anything.
List your certifications above your summary
Lean Six Sigma belts, PMP, and APICS credentials carry significant weight in applicant tracking filters. Put them in a dedicated credentials line near the top of your resume so they are visible before a recruiter reads your work history.
Filter openings by methodology, not just title
Many process improvement manager roles are posted under operations manager, continuous improvement manager, or operational excellence lead. Search for Lean, Kaizen, DMAIC, and Value Stream Mapping alongside the title to catch listings you would otherwise miss.
Apply early to roles that fit
Migrate Mate lists process improvement manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a case study for the interview
Most process improvement manager interviews include a behavioral or situational question about a project you led. Prepare one end-to-end case study: the problem, the methodology you chose, how you drove stakeholder buy-in, and the measurable result.
Negotiate scope, not just compensation
When you receive an offer, ask about the size of the improvement portfolio, reporting structure, and whether you will have dedicated analyst support. These factors determine whether you can actually deliver results, and raising them signals you are serious about execution.
Process Improvement Manager Jobs: Frequently Asked Questions
Which companies are hiring the most process improvement managers?
The companies hiring the most process improvement managers right now include Guidehouse, Sentara, and GE Appliances, with the largest share of openings in California, Virginia, and Texas, based on current listings on Migrate Mate as of November 2026. Manufacturing, healthcare systems, and large logistics operators consistently account for the highest volume of these roles.
How many process improvement manager jobs are remote?
About 54% of process improvement manager openings are fully remote or hybrid as of November 2026, though fully on-site roles remain common in manufacturing and warehouse environments. Sub-areas with the highest remote availability tend to be business process improvement, financial operations, and healthcare revenue cycle, where improvement work relies more on data analysis than floor observation.
How do you become a process improvement manager?
Start by building a foundation in operations, quality, or industrial engineering, either through a relevant degree or hands-on roles in those functions. Earn a Lean Six Sigma Green Belt certification to demonstrate methodology fluency, then lead at least one improvement project from problem definition through measurable results. From there, move into a continuous improvement analyst or specialist role, accumulate a portfolio of documented outcomes, and apply for manager-level positions once you can show you have driven change across multiple teams or departments.
Can you get hired as a process improvement manager with little experience?
Yes, but you will need to compensate with certifications and a documented project, even a small one. Many candidates break in by completing a Lean Six Sigma Green Belt course that includes a capstone project, volunteering to lead a small efficiency initiative in their current role, or pursuing a continuous improvement coordinator or analyst title first. Employers in healthcare and financial services are often more open to candidates transitioning from adjacent roles than manufacturers, who typically expect floor experience.
What does the process improvement manager interview process look like?
Most processes run three to four rounds. The first is usually a recruiter screen focused on your background and certifications. The second is a hiring manager conversation where you will walk through a specific project you led using a structured format like STAR or DMAIC. A third round often includes a panel with operations or quality stakeholders who test your change management approach. Some employers, particularly in manufacturing, add a site visit or a case-based exercise where you analyze a process and present improvement recommendations.
Where can I find and apply to process improvement manager jobs?
You can find and apply to process improvement manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your industry, seniority, and methodology focus, then apply directly to each listing from the page.
See All 195+ Process Improvement Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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