Implementation Specialist Jobs
Implementation Specialist jobs are open across SaaS, healthcare IT, enterprise software, and financial services, from entry-level to senior and team lead, with specializations in ERP, CRM, and clinical systems implementation. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.
Learn about our company culture directly from our team.
ROLE AND RESPONSIBILITIES
As a Component Manufacturing Implementation & Support Specialist - Truss Design, you will oversee the consultation, implementation, training and support of Simpson Strong-Tie’s component solutions software. You will work alongside branch sales representatives to identify opportunities and provide software solutions for current and prospective customers. You will play an integral role on the Component Manufacturing sales team and will coordinate their efforts to ensure they are in alignment with the overall team, branch, and company objectives to grow Simpson Strong-Tie’s Component Manufacturing market segment. As the Implementation & Support Specialist you will work with Regional Sales Managers, Component Manufacturing teams, Marketing, and other TSRs to develop/coordinate sales strategies and programs; and communicate appropriate market trends and field intelligence to provide to Management and Operations to ensure customer satisfaction.
Manage the customer software implementation process. This will include developing and managing the implementation schedule, establishing customer success measures in alignment with system capabilities, advising on best practices, installing and configuring the system while developing, documenting, and facilitating end-user training. (50%)
Coordinate projects with our Design Services and Component Review Services teams, working closely with internal and external customers to document, schedule, manage, design, and review projects as required. (15%)
Act as a liaison between the customer and our software product and development teams by acting as a subject matter expert and bridge between all parties. You will translate end-user requirements and issues into technical requirements for our software and development teams to further enhance the system to meet the needs of our customers. You will assist internal teams in testing new features, ensuring alignment with customer needs. As enhancements are released, you will work with our customers on enhancement deployment and validation to ensure they meet our customer’s requirements. (15%)
Provide ongoing post-implementation support and training of ICS software systems, including assisting ICS Help Desk with existing customer support needs. (10%)
Collaborate with the sales team by assisting them in performing client needs assessment to determine potential customer fit, advising on the technical capabilities of our software for demonstrations, and identifying technical requirements of the customer and ensuring our software can meet their needs. (10%)
BASIC QUALIFICATIONS
- Bachelor’s degree preferred.
- 3-5 years of design and engineering of prefabricated metal plate connected wood trusses and/or EWP. Understanding of wood framed construction practices, details, related building codes and design standards preferred.
- Analysis/Reasoning: Ability to make sound business judgments.
- Creative & Innovative Thinking: Ability to exhibit creativity and innovation when contributing to organizational and individual objectives.
- Decision Making & Judgement: Ability to balance analysis, wisdom, experience, and perspective when making decisions.
- Mathematical Reasoning: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Problem Solving: Ability to identify options for solving a problem and evaluate the strengths and weaknesses.
- Adaptability & Flexibility: Ability to respond positively to change, embracing and using new practices or values to accomplish goals and solve problems.
- Customer Focus: Ability to build and sustain productive customer relationships.
- Relationship Building: Ability to work collaboratively with employees within department and across functions.
- Organization & Prioritization: Ability to manage multiple projects and priorities simultaneously as well as quickly reallocate resources in order to respond to changing customer and team member needs.
- Computer/Software/Technology: Ability to utilize Microsoft Office suite, working knowledge of SQL databases, and basic understanding of computer networking, along with hardware and software troubleshooting.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk, and hear. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs. This job operates in both a professional office environment, customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers, phones, printers/scanners, etc. The employee occasionally works around moving mechanical parts. Noise level may be loud at times.
TRAVEL
This job requires approximately 60% domestic travel.
WORK STATUS & LOCATION
This full-time, exempt position can be located anywhere in Northeast and Southeast regions near a major metropolitan area. It is eligible for remote work.
RELOCATION
Relocation is not available for this position.
PAY
$71,900 - $115,000 / year
LI-Remote
REWARDS AT SIMPSON STRONG-TIE
We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.
- Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
- Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.
In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.
Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.
NowHiring #GetHired #Hiring #HiringNow
INTRODUCTION
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.
Learn about our company culture directly from our team.
ROLE AND RESPONSIBILITIES
As a Component Manufacturing Implementation & Support Specialist - Truss Design, you will oversee the consultation, implementation, training and support of Simpson Strong-Tie’s component solutions software. You will work alongside branch sales representatives to identify opportunities and provide software solutions for current and prospective customers. You will play an integral role on the Component Manufacturing sales team and will coordinate their efforts to ensure they are in alignment with the overall team, branch, and company objectives to grow Simpson Strong-Tie’s Component Manufacturing market segment. As the Implementation & Support Specialist you will work with Regional Sales Managers, Component Manufacturing teams, Marketing, and other TSRs to develop/coordinate sales strategies and programs; and communicate appropriate market trends and field intelligence to provide to Management and Operations to ensure customer satisfaction.
Manage the customer software implementation process. This will include developing and managing the implementation schedule, establishing customer success measures in alignment with system capabilities, advising on best practices, installing and configuring the system while developing, documenting, and facilitating end-user training. (50%)
Coordinate projects with our Design Services and Component Review Services teams, working closely with internal and external customers to document, schedule, manage, design, and review projects as required. (15%)
Act as a liaison between the customer and our software product and development teams by acting as a subject matter expert and bridge between all parties. You will translate end-user requirements and issues into technical requirements for our software and development teams to further enhance the system to meet the needs of our customers. You will assist internal teams in testing new features, ensuring alignment with customer needs. As enhancements are released, you will work with our customers on enhancement deployment and validation to ensure they meet our customer’s requirements. (15%)
Provide ongoing post-implementation support and training of ICS software systems, including assisting ICS Help Desk with existing customer support needs. (10%)
Collaborate with the sales team by assisting them in performing client needs assessment to determine potential customer fit, advising on the technical capabilities of our software for demonstrations, and identifying technical requirements of the customer and ensuring our software can meet their needs. (10%)
BASIC QUALIFICATIONS
- Bachelor’s degree preferred.
- 3-5 years of design and engineering of prefabricated metal plate connected wood trusses and/or EWP. Understanding of wood framed construction practices, details, related building codes and design standards preferred.
- Analysis/Reasoning: Ability to make sound business judgments.
- Creative & Innovative Thinking: Ability to exhibit creativity and innovation when contributing to organizational and individual objectives.
- Decision Making & Judgement: Ability to balance analysis, wisdom, experience, and perspective when making decisions.
- Mathematical Reasoning: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Problem Solving: Ability to identify options for solving a problem and evaluate the strengths and weaknesses.
- Adaptability & Flexibility: Ability to respond positively to change, embracing and using new practices or values to accomplish goals and solve problems.
- Customer Focus: Ability to build and sustain productive customer relationships.
- Relationship Building: Ability to work collaboratively with employees within department and across functions.
- Organization & Prioritization: Ability to manage multiple projects and priorities simultaneously as well as quickly reallocate resources in order to respond to changing customer and team member needs.
- Computer/Software/Technology: Ability to utilize Microsoft Office suite, working knowledge of SQL databases, and basic understanding of computer networking, along with hardware and software troubleshooting.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk, and hear. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs. This job operates in both a professional office environment, customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers, phones, printers/scanners, etc. The employee occasionally works around moving mechanical parts. Noise level may be loud at times.
TRAVEL
This job requires approximately 60% domestic travel.
WORK STATUS & LOCATION
This full-time, exempt position can be located anywhere in Northeast and Southeast regions near a major metropolitan area. It is eligible for remote work.
RELOCATION
Relocation is not available for this position.
PAY
$71,900 - $115,000 / year
LI-Remote
REWARDS AT SIMPSON STRONG-TIE
We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.
- Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
- Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.
In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.
Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.
NowHiring #GetHired #Hiring #HiringNow
Implementation Specialist Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Technology & Software25
- Consulting & Professional Services8
- Accounting & Auditing4
- Education3
- Staffing & Recruiting3
What Employers Look For
The qualifications that appear most often in implementation specialist jobs.
- Bachelor's degree in a technical, business, or related field
- Hands-on experience configuring or deploying enterprise software platforms
- Strong project management skills including timeline and stakeholder coordination
- Proficiency in CRM, ERP, or industry-specific software such as Salesforce or Workday
- Ability to translate technical requirements into client-facing documentation and training
- PMP, CAPM, or platform-specific certification preferred for senior roles
Tips for Your Implementation Specialist Job Search
Tailor your resume to the platform
Employers scan for the specific system you've implemented, Salesforce, Workday, Epic, or SAP, so name the platform in your resume headline and again in each relevant bullet. Generic 'software implementation' language gets filtered out before a human reads it.
Quantify go-live outcomes not tasks
Replace 'assisted with implementations' with the number of sites, users, or modules you brought live. Implementation specialists who can show scope and timeline adherence stand out because hiring managers need to gauge what size of project you can own.
Apply early to roles that fit
Migrate Mate lists implementation specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter for vertical before industry size
Your healthcare IT implementation experience rarely transfers cleanly to fintech or manufacturing ERP. Target openings in the same vertical where you built your methodology, cross-industry pivots are harder to sell at the interview stage than a lateral move within your domain.
Prepare a go-live scenario for interviews
Almost every implementation specialist interview includes a scenario question about a project that went off-script. Prepare a structured example covering the root cause, your decision on the day, and the client outcome, panels remember candidates who narrate decisions, not just results.
Negotiate start date around project cycles
Many implementation teams are mid-sprint or approaching a go-live when they hire, so a compressed start date is often a real preference. If you can start earlier than your default two weeks, say so, it moves you ahead of equally qualified candidates who can't.
Implementation Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most implementation specialists?
The companies hiring the most implementation specialists right now include ADP, AJAIA, and Doxel, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of August 2026. Hiring is concentrated at software vendors, healthcare IT firms, and enterprise consulting practices that run ongoing deployment programs.
How many implementation specialist jobs are remote?
About 66% of implementation specialist openings are fully remote or hybrid as of August 2026, though on-site requirements vary by project phase. Sub-areas with the highest remote share include SaaS CRM configuration and post-go-live support, while roles tied to hardware installation or clinical system rollouts more often require on-site presence.
How do you become an implementation specialist?
Start by building hands-on experience with a major enterprise platform, through an employer, a vendor certification program, or a supported sandbox environment. Earn a platform-specific credential such as a Salesforce Administrator or Workday certification to signal verified technical depth. Then move into client-facing project work, even in a junior or coordinator capacity, to develop the stakeholder communication skills that distinguish implementation specialists from pure technical roles.
Can you get an implementation specialist job with little experience?
Yes, entry-level implementation roles exist, and they typically look for demonstrated platform familiarity over years of experience. Completing a vendor certification, contributing to an internal software rollout in a previous role, or completing a structured bootcamp in a relevant platform can substitute for direct implementation history. Targeting smaller software vendors or regional consulting firms gives you a realistic path in without a lengthy employment background in the field.
What does the implementation specialist interview process look like?
Most processes run in three to four stages: an initial recruiter screen focused on your platform background and availability, a hiring manager conversation on past project scope and methodology, and a technical or scenario round where you walk through how you'd approach a specific go-live challenge. Some employers add a client communication exercise or ask you to present a sample project plan, particularly for roles that involve direct client management from day one.
Where can I find and apply to implementation specialist jobs?
You can find and apply to implementation specialist jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your platform background and experience level, then apply directly to each listing that fits.
See All 299+ Implementation Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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