Remote AI Architect Jobs
Remote AI Architect jobs are in active demand across the U.S., with remote-first firms and distributed engineering teams hiring for roles in technology, financial services, and healthcare. Employers hiring remotely right now include Netflix, Airbnb, and CVS Health. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 327+ Remote AI Architect jobs
INTRODUCTION
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
ROLE OVERVIEW
Enterprise organizations are rapidly moving from isolated AI experimentation to scalable, production-grade transformation, and this role is central to making that shift successful. As an Agentic AI Architect, you will bridge customer ambition with execution by designing and delivering AI-powered customer experience solutions that drive measurable business outcomes. At Genesys, we are advancing customer experience through empathy and AI innovation, enabling organizations to create more connected, human interactions at scale.
You will own the end-to-end orchestration of Agentic AI solutions across Genesys Cloud, partnering with senior customer stakeholders to align AI initiatives with KPIs such as containment, customer satisfaction, and cost efficiency. This role combines deep technical expertise with strategic influence, positioning you to shape architecture decisions, guide enterprise adoption, and accelerate time to value.
Working across complex ecosystems that include CRM, ERP, and third-party platforms, you will lead the transition from proof of concept to scalable deployment while ensuring governance, security, and long-term sustainability. You will also play a key role in advancing customer AI maturity, helping organizations build internal capability and continuously evolve their AI strategy.
Key Responsibilities:
- Lead end-to-end discovery, design, and delivery of Agentic AI solutions that improve customer experience and business performance
- Translate customer KPIs into scalable AI use cases and architectures that increase automation, reduce friction, and improve service outcomes
- Design integration patterns and data flows that enable seamless orchestration across Genesys Cloud, enterprise systems, and third-party platforms
- Drive alignment between business and technical stakeholders to prioritize high-impact AI initiatives and accelerate adoption
- Deliver rapid prototypes, POCs, and MVPs using Genesys Cloud AI Studio, virtual agents, and copilots, ensuring a clear path to production scalability
- Optimize AI solutions post-deployment through continuous iteration, improving accuracy, performance, and measurable business impact
- Influence enterprise AI strategy by advising on architecture, platform capabilities, and long-term transformation roadmaps
- Champion responsible AI practices, ensuring solutions meet U.S. regulatory and security standards such as HIPAA and PCI where applicable
BASIC QUALIFICATIONS
- 8+ years of experience implementing or consulting on CX, CRM, or AI-driven platforms in enterprise environments
- Strong hands-on experience with cloud platforms such as AWS, Azure, or GCP
- Proven expertise in APIs, data pipelines, and integration patterns including REST, JSON, and event-driven architecture
- Demonstrated ability to translate complex business requirements into scalable technical solutions
- Experience with conversational AI, NLP, or AI-powered customer experience platforms
- Strong stakeholder management skills, including executive-level communication and influence
- Ability to operate independently in fast-paced, ambiguous environments
- Solid understanding of data governance, security, and compliance frameworks
PREFERRED QUALIFICATIONS
- Experience with Genesys Cloud or comparable contact center platforms
- Familiarity with LLM-based solutions, agent-assist technologies, or AI orchestration frameworks
- Experience with customer journey mapping and omnichannel experience design
- Background supporting digital transformation initiatives at enterprise scale
- Industry experience in Financial Services, Healthcare, Insurance, Retail, or Public Sector
COMPENSATION
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$134,300.00 - $236,100.00
BENEFITS:
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
WORKING AT GENESYS
- AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
- Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
- Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
WHAT HAPPENS AFTER YOU APPLY
After you apply, here's what you can typically expect:
- Our Talent Acquisition team reviews your application with the hiring team.
- A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
- Next, you'll meet the hiring manager and other members of the interview team.
- We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
- After interviews are complete, our team will follow up with the final steps.
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
STAY CONNECTED
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.
EMPLOYEE REFERRAL
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
ABOUT GENESYS:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
REASONABLE ACCOMMODATIONS:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
LOCATION
Virtual Office (Texas)
TIME TYPE
Full time
POSTED ON
Posted Today
JOB REQUISITION ID
JR111030
INTRODUCTION
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
ROLE OVERVIEW
Enterprise organizations are rapidly moving from isolated AI experimentation to scalable, production-grade transformation, and this role is central to making that shift successful. As an Agentic AI Architect, you will bridge customer ambition with execution by designing and delivering AI-powered customer experience solutions that drive measurable business outcomes. At Genesys, we are advancing customer experience through empathy and AI innovation, enabling organizations to create more connected, human interactions at scale.
You will own the end-to-end orchestration of Agentic AI solutions across Genesys Cloud, partnering with senior customer stakeholders to align AI initiatives with KPIs such as containment, customer satisfaction, and cost efficiency. This role combines deep technical expertise with strategic influence, positioning you to shape architecture decisions, guide enterprise adoption, and accelerate time to value.
Working across complex ecosystems that include CRM, ERP, and third-party platforms, you will lead the transition from proof of concept to scalable deployment while ensuring governance, security, and long-term sustainability. You will also play a key role in advancing customer AI maturity, helping organizations build internal capability and continuously evolve their AI strategy.
Key Responsibilities:
- Lead end-to-end discovery, design, and delivery of Agentic AI solutions that improve customer experience and business performance
- Translate customer KPIs into scalable AI use cases and architectures that increase automation, reduce friction, and improve service outcomes
- Design integration patterns and data flows that enable seamless orchestration across Genesys Cloud, enterprise systems, and third-party platforms
- Drive alignment between business and technical stakeholders to prioritize high-impact AI initiatives and accelerate adoption
- Deliver rapid prototypes, POCs, and MVPs using Genesys Cloud AI Studio, virtual agents, and copilots, ensuring a clear path to production scalability
- Optimize AI solutions post-deployment through continuous iteration, improving accuracy, performance, and measurable business impact
- Influence enterprise AI strategy by advising on architecture, platform capabilities, and long-term transformation roadmaps
- Champion responsible AI practices, ensuring solutions meet U.S. regulatory and security standards such as HIPAA and PCI where applicable
BASIC QUALIFICATIONS
- 8+ years of experience implementing or consulting on CX, CRM, or AI-driven platforms in enterprise environments
- Strong hands-on experience with cloud platforms such as AWS, Azure, or GCP
- Proven expertise in APIs, data pipelines, and integration patterns including REST, JSON, and event-driven architecture
- Demonstrated ability to translate complex business requirements into scalable technical solutions
- Experience with conversational AI, NLP, or AI-powered customer experience platforms
- Strong stakeholder management skills, including executive-level communication and influence
- Ability to operate independently in fast-paced, ambiguous environments
- Solid understanding of data governance, security, and compliance frameworks
PREFERRED QUALIFICATIONS
- Experience with Genesys Cloud or comparable contact center platforms
- Familiarity with LLM-based solutions, agent-assist technologies, or AI orchestration frameworks
- Experience with customer journey mapping and omnichannel experience design
- Background supporting digital transformation initiatives at enterprise scale
- Industry experience in Financial Services, Healthcare, Insurance, Retail, or Public Sector
COMPENSATION
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$134,300.00 - $236,100.00
BENEFITS:
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
WORKING AT GENESYS
- AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
- Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
- Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
WHAT HAPPENS AFTER YOU APPLY
After you apply, here's what you can typically expect:
- Our Talent Acquisition team reviews your application with the hiring team.
- A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
- Next, you'll meet the hiring manager and other members of the interview team.
- We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
- After interviews are complete, our team will follow up with the final steps.
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
STAY CONNECTED
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.
EMPLOYEE REFERRAL
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
ABOUT GENESYS:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
REASONABLE ACCOMMODATIONS:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
LOCATION
Virtual Office (Texas)
TIME TYPE
Full time
POSTED ON
Posted Today
JOB REQUISITION ID
JR111030
See All 327+ Remote AI Architect Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote AI Architect JobsRemote AI Architect Job Market
Who's Hiring
- Netflix10
- Airbnb8
- CVS Health8
- Block7
- Zillow7
Top Industries Hiring
- Technology & Software110
- Consulting & Professional Services27
- Media & Entertainment13
- Hospitality & Tourism11
- Banking & Financial Services10
What Employers Look For
The qualifications that appear most often in remote AI architect jobs.
- Bachelor's or master's degree in computer science, engineering, or a related technical field
- Hands-on experience designing and deploying large-scale machine learning or deep learning systems in production
- Proficiency with at least one major cloud AI platform such as AWS SageMaker, Azure AI, or Google Vertex AI
- Experience with MLOps tooling including model versioning, CI/CD pipelines, and model monitoring frameworks
- Strong programming skills in Python and familiarity with frameworks such as PyTorch, TensorFlow, or Hugging Face
- Demonstrated ability to translate business requirements into scalable AI system architecture and communicate trade-offs to non-technical stakeholders
Tips for Your Remote AI Architect Job Search
Show your async communication skills up front
Remote ai architect interviews and onboarding run on written communication. Include architecture decision records, design documents, or async technical write-ups in your portfolio so hiring teams can assess how clearly you think and communicate without a whiteboard session.
Demonstrate remote-ready AI infrastructure experience
Remote employers hiring ai architects prioritize cloud-native work: containerized model serving, CI/CD pipelines for ML systems, and infrastructure-as-code. Document specific tools you've used, such as Kubernetes, Terraform, or a managed ML platform, and the outcomes those deployments produced.
Apply early to remote roles that fit
Migrate Mate lists remote ai architect openings from across the U.S. in one place, so you can find roles that match your stack and experience level and apply directly without sorting through mixed remote and on-site listings.
Prepare for distributed-team interview formats
Remote ai architect interviews often include async take-home design challenges alongside live system design calls. Practice writing up architecture proposals with clear trade-off reasoning, because remote teams evaluate how well you can defend technical decisions in text as much as in conversation.
Target remote-first companies with dedicated AI teams
Companies built around remote work have established processes for onboarding and collaborating with ai architects from day one. Look for organizations that publish engineering blogs, maintain public architecture documentation, or contribute to open-source AI projects, since those signals indicate a mature distributed engineering culture.
Remote AI Architect Jobs: Frequently Asked Questions
How do I get a remote ai architect job?
Target companies with fully distributed engineering teams, where async collaboration and written communication are built into daily work. Remote employers screen ai architects for self-direction, clear technical documentation skills, and hands-on experience with cloud-native AI infrastructure, MLOps tooling, and LLM integration. A public portfolio of deployed AI systems, architecture decision records, or open-source contributions gives you a concrete edge over candidates who rely on credentials alone.
Which companies hire remote ai architects?
Employers currently hiring remote ai architects include Netflix, Airbnb, and CVS Health, per current remote listings on Migrate Mate as of June 2026. Remote-first technology firms, cloud platform providers, and distributed enterprise software teams account for most of these openings.
Can you get a remote ai architect job with no experience?
Yes, but remote entry-level ai architect roles are rare because companies expect you to work independently from day one without in-person mentorship. Your best path is building demonstrable projects: deployed AI pipelines, architecture diagrams with documented trade-offs, or contributions to open-source AI frameworks. Remote-first startups and early-stage product companies are more likely to consider candidates who show strong self-direction and clear written communication alongside their technical work.
Do you need a degree for remote ai architect jobs?
Not always. Remote employers weigh practical skills and demonstrated results heavily for ai architect roles, so a strong portfolio of real AI systems, cloud certifications, and evidence of cross-functional technical leadership can offset the absence of a formal degree. That said, senior and principal-level remote roles at larger organizations often list a bachelor's or master's in computer science or a related field as a baseline expectation, so a degree still broadens your options.
Which industries hire the most remote ai architects?
Most remote ai architect openings sit in Technology & Software, Consulting & Professional Services, and Media & Entertainment, per current remote listings on Migrate Mate as of June 2026. These sectors rely on distributed engineering teams to build and scale AI systems across geographies without centralizing talent in one location.
See All 327+ Remote AI Architect Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote AI Architect Jobs