Remote Client Services Engineer Jobs
Remote client services engineer jobs are open across the U.S. in software, cloud infrastructure, and enterprise technology, at remote-first companies and distributed teams that need engineers who can own client relationships without an office. Employers hiring remotely right now include Epiq, Fulton Bank, and Brown and Caldwell. Find a role that fits below and apply directly.
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Client Services Executive (Sales) - Helping changes lives one call at time
The Spiggle Law Firm
About the role
The Spiggle Law Firm is seeking a driven, people-first Client Services Executive (CSE) to serve on the front line of our growth engine. You will engage prospective clients, guide them through our intake and consultation process, and ensure that every interaction reflects our firm’s values. This is a sales role focused on qualifying leads, setting consultations, and moving qualified prospects to the next step with clarity and confidence. Communicating with compassion and empathy is vitality important within the role.
This position does not involve giving legal advice. However, having a foundational understanding of employment law is required. The firm will provide guidance and support in this area throughout the onboarding process.
Key responsibilities
- Engage inbound prospects by phone, email, text, and video; listen deeply, build rapport, and understand needs.
- Educate prospects on our services, fee structures, and process (without providing legal advice).
- Qualify leads using structured criteria and schedule attorney consultations.
- Own pipeline follow-up with prompt, thoughtful touchpoints that convert interest into action.
- Track activity and outcomes in our CRM; report on conversion metrics and insights.
- Partner with attorneys, marketing, and operations to continuously improve the client journey.
- Represent the firm with professionalism, empathy, and urgency.
Qualifications
- Proven success in consultative sales, intake, or client-facing roles with measurable conversion results.
- Exceptional communication skills that are clear, concise, and empathetic.
- Strong process discipline, including organized pipelines, prompt follow-ups, and accurate data entry.
- Comfort handling sensitive situations with discretion and maturity.
- Proficiency with CRM tools and modern communication platforms.
- 2+ years of sale experience
Education: Bachelor’s degree is preferred but not required.
Compensation and paid time off
- Total compensation: $90,000 base, with additional sales incentives.
- Upside: Higher compensation is possible after the first year based on performance.
- Time off: Three (3) weeks of paid vacation plus 10 federal holidays per year.
Important
- This is a sales position in a law-firm setting and does not involve giving legal advice.
How to apply
Email your application to Melissa Mashigo at mmashigo@spigglelaw.com with the subject line:
CSE applicant [Last Name, First Name]
Please include:
- Your résumé
- A cover letter (no more than 750 words) that demonstrates familiarity with The Spiggle Law Firm and explains why you are an excellent fit for the CSE role; include the product (or service) you sold in your last position and note your conversion rate (for example, lead to consultation, consultation to retained, or a comparable metric).
About The Spiggle Law Firm
The Spiggle Law Firm is a nationally recognized, employee-side employment law firm committed to helping people navigate some of the most challenging moments of their professional lives. We value integrity, clarity, and tenacious client service, and we are growing.
The Spiggle Law Firm is an equal opportunity employer. We welcome applicants from all backgrounds and experiences.
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Work Location: Remote
Client Services Executive (Sales) - Helping changes lives one call at time
The Spiggle Law Firm
About the role
The Spiggle Law Firm is seeking a driven, people-first Client Services Executive (CSE) to serve on the front line of our growth engine. You will engage prospective clients, guide them through our intake and consultation process, and ensure that every interaction reflects our firm’s values. This is a sales role focused on qualifying leads, setting consultations, and moving qualified prospects to the next step with clarity and confidence. Communicating with compassion and empathy is vitality important within the role.
This position does not involve giving legal advice. However, having a foundational understanding of employment law is required. The firm will provide guidance and support in this area throughout the onboarding process.
Key responsibilities
- Engage inbound prospects by phone, email, text, and video; listen deeply, build rapport, and understand needs.
- Educate prospects on our services, fee structures, and process (without providing legal advice).
- Qualify leads using structured criteria and schedule attorney consultations.
- Own pipeline follow-up with prompt, thoughtful touchpoints that convert interest into action.
- Track activity and outcomes in our CRM; report on conversion metrics and insights.
- Partner with attorneys, marketing, and operations to continuously improve the client journey.
- Represent the firm with professionalism, empathy, and urgency.
Qualifications
- Proven success in consultative sales, intake, or client-facing roles with measurable conversion results.
- Exceptional communication skills that are clear, concise, and empathetic.
- Strong process discipline, including organized pipelines, prompt follow-ups, and accurate data entry.
- Comfort handling sensitive situations with discretion and maturity.
- Proficiency with CRM tools and modern communication platforms.
- 2+ years of sale experience
Education: Bachelor’s degree is preferred but not required.
Compensation and paid time off
- Total compensation: $90,000 base, with additional sales incentives.
- Upside: Higher compensation is possible after the first year based on performance.
- Time off: Three (3) weeks of paid vacation plus 10 federal holidays per year.
Important
- This is a sales position in a law-firm setting and does not involve giving legal advice.
How to apply
Email your application to Melissa Mashigo at mmashigo@spigglelaw.com with the subject line:
CSE applicant [Last Name, First Name]
Please include:
- Your résumé
- A cover letter (no more than 750 words) that demonstrates familiarity with The Spiggle Law Firm and explains why you are an excellent fit for the CSE role; include the product (or service) you sold in your last position and note your conversion rate (for example, lead to consultation, consultation to retained, or a comparable metric).
About The Spiggle Law Firm
The Spiggle Law Firm is a nationally recognized, employee-side employment law firm committed to helping people navigate some of the most challenging moments of their professional lives. We value integrity, clarity, and tenacious client service, and we are growing.
The Spiggle Law Firm is an equal opportunity employer. We welcome applicants from all backgrounds and experiences.
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Work Location: Remote
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Find JobsRemote Client Services Engineer Job Market
Who's Hiring
Top Industries Hiring
- Fintech
- Staffing & Recruiting
- Technology & Software
- Banking & Financial Services
- Insurance
What Employers Look For
The qualifications that appear most often in remote client services engineer jobs.
- Bachelor's degree in computer science, engineering, information systems, or a related technical field
- Hands-on experience supporting enterprise software, APIs, or cloud-based platforms for external clients
- Proficiency troubleshooting technical issues across web, network, or application layers in a client-facing environment
- Strong written and verbal communication skills for translating technical concepts to non-technical stakeholders
- Experience working within ticketing and case management systems to manage and resolve client escalations
- Familiarity with SQL, scripting languages such as Python or Bash, or integration tools used in customer workflows
Tips for Your Remote Client Services Engineer Job Search
Apply early to remote roles that fit
Migrate Mate lists remote client services engineer openings from across the U.S. in one place, so you can find roles that match your skills and apply directly. Remote postings fill fast, so checking listings as they appear gives you a real advantage.
Show async communication skills concretely
Remote client services engineer roles depend on written clarity. In your resume and cover letter, point to specific examples of resolving client issues over email, chat, or ticketing systems like Zendesk or Jira. Vague claims about communication skills carry little weight with remote hiring managers.
Document your remote toolset on your resume
Remote employers scan for fluency with the tools their distributed teams already use. List your hands-on experience with remote access platforms, cloud monitoring dashboards, video conferencing, and documentation tools. Naming the specific platforms you have used signals you can contribute from day one.
Target remote-first companies over hybrid postings
Remote-first companies build workflows around distributed teams rather than adapting office processes for remote workers. Client services engineers at these firms get better tooling, clearer async processes, and managers experienced with remote performance. Filter your search to fully remote listings to find these environments.
Remote Client Services Engineer Jobs: Frequently Asked Questions
How do I get a remote client services engineer job?
Remote client services engineer roles go to candidates who can demonstrate they work well without in-person oversight. Remote employers screen heavily for written communication, since most client interactions happen over email, chat, and async video. Showing experience with ticketing systems, remote diagnostic tools, and documentation practices signals you can handle the role independently. A portfolio of resolved cases or client outcomes gives you a concrete edge.
Which companies hire remote client services engineers?
Companies hiring remote client services engineers right now include Epiq, Fulton Bank, and Brown and Caldwell, based on current remote listings on Migrate Mate as of November 2026. Remote-first software companies, cloud platform providers, and distributed enterprise technology teams are among the most consistent sources of fully remote openings in this role.
Can you get a remote client services engineer job with no experience?
Yes, but remote entry-level client services engineer roles are harder to land than on-site ones because employers expect you to troubleshoot independently from day one. Companies most likely to hire remotely at the entry level are smaller SaaS firms and startups. Certifications, a home lab setup, documented personal projects, or prior remote internship work can substitute for direct experience and open those doors.
Do you need a degree for remote client services engineer jobs?
Not always. Remote employers in software and cloud infrastructure often weigh verified technical skills, certifications, and demonstrated client-facing results alongside or instead of a degree. Credentials from recognized programs in networking, cloud platforms, or systems administration carry real weight. What matters most to remote hiring managers is evidence you can solve problems and communicate solutions clearly without day-to-day supervision.
Which industries hire the most remote client services engineers?
Remote client services engineer roles concentrate in Fintech, Staffing & Recruiting, and Technology & Software, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed client teams because their products are delivered digitally and their customers expect fast, high-quality remote support from engineers who never need to be on-site.
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