Remote IT Lead Jobs
Remote IT Lead jobs are open across the U.S. at remote-first firms, distributed tech teams, and enterprise organizations that have shifted to fully distributed operations. Demand is active in software, healthcare, financial services, and managed services, with employers including Rackner, Huntington Bank, and Children's Mercy Hospitals & Clinics hiring right now. See the openings below and apply to the ones that match your experience.
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About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
A new hire's first day goes well or badly because of IT. When someone leaves, every hour of lingering access is a security and compliance risk. OpenLoop brings on many kinds of workers every week: W-2 employees, contracted clinicians, outsourced support teams in several countries, as well as various other users. Each one follows a different path today. We're hiring an IT Onboarding Manager to own the full identity and device lifecycle from offer to exit, make every path predictable, and automate as much of it as possible.
What You'll Do
Own the end-to-end IT lifecycle. Be accountable for every IT onboarding, getting employees to value in hours not days, role change and offboarding across all worker types, from HR or vendor intake through day-1 readiness and final deprovisioning.
Make day one work, every time. Make sure every new hire has working accounts, the right access and a configured device before they start, and confirm they can log in on day one instead of assuming they can.
Close access fast and cleanly on exit. Run offboarding so access is removed as soon as HR confirms the departure, devices are recovered, shared credentials are rotated, and every step leaves audit-ready evidence.
Standardize intake. Work with HR, and BPO partners so every request arrives structured, complete and tied to a standard role-based access profile instead of a list of names.
Automate the repeatable work. Partner with IT Systems Engineering to automate account creation, access assignment and deprovisioning, and measure what each automation actually saves.
Run device logistics. Own laptop inventory, ordering, enrollment, shipping and returns for domestic and international hires. Keep returned devices refurbished and ready to reissue so new orders are only placed when needed.
Keep it compliant. Tie application access to HIPAA training and role requirements, run periodic access reviews, and keep documentation ready for audits and client security reviews.
Measure and report. Track day-1 readiness, time to provision, time to deprovision, error rates and request volume, and use the numbers to decide what to fix next.
Keep the playbooks current. Maintain the SOPs and runbooks in Confluence, and train help desk technicians to run them consistently.
Who You Are
You treat onboarding and offboarding as a product, not a pile of tickets. You notice when the same manual step happens fifty times a week and you remove it. You're comfortable working with HR, Security, vendors and executives, you follow up until the job is done, and you see access removal as critical - not admin work.
Required Qualifications
4+ years in IT operations, identity and access management, or end-user services, with direct ownership of onboarding and offboarding.
Hands-on administration of an identity provider (Okta heavily preferred), including groups, lifecycle states and SSO-connected app provisioning.
Experience with Apple device management (Kandji / IRU, Jamf or similar) and zero-touch enrollment through Apple Business Manager.
Experience running lifecycle workflows in an ITSM or ticketing platform (Jira Service Management preferred).
Preferred Qualifications
Experience integrating an HRIS (Rippling or Workday) with an identity provider for automated provisioning.
Scripting or automation experience (Okta Workflows, Python, APIs, or AI-assisted tooling).
Experience with Google Workspace administration.
Experience managing global device logistics vendors.
Healthcare, telehealth or high-growth company experience.
Relevant certifications (e.g., Okta Certified Administrator, Jamf / Kandji / IRU, ITIL Foundation).
Working knowledge of HIPAA and access-control requirements in a regulated environment.
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
A new hire's first day goes well or badly because of IT. When someone leaves, every hour of lingering access is a security and compliance risk. OpenLoop brings on many kinds of workers every week: W-2 employees, contracted clinicians, outsourced support teams in several countries, as well as various other users. Each one follows a different path today. We're hiring an IT Onboarding Manager to own the full identity and device lifecycle from offer to exit, make every path predictable, and automate as much of it as possible.
What You'll Do
Own the end-to-end IT lifecycle. Be accountable for every IT onboarding, getting employees to value in hours not days, role change and offboarding across all worker types, from HR or vendor intake through day-1 readiness and final deprovisioning.
Make day one work, every time. Make sure every new hire has working accounts, the right access and a configured device before they start, and confirm they can log in on day one instead of assuming they can.
Close access fast and cleanly on exit. Run offboarding so access is removed as soon as HR confirms the departure, devices are recovered, shared credentials are rotated, and every step leaves audit-ready evidence.
Standardize intake. Work with HR, and BPO partners so every request arrives structured, complete and tied to a standard role-based access profile instead of a list of names.
Automate the repeatable work. Partner with IT Systems Engineering to automate account creation, access assignment and deprovisioning, and measure what each automation actually saves.
Run device logistics. Own laptop inventory, ordering, enrollment, shipping and returns for domestic and international hires. Keep returned devices refurbished and ready to reissue so new orders are only placed when needed.
Keep it compliant. Tie application access to HIPAA training and role requirements, run periodic access reviews, and keep documentation ready for audits and client security reviews.
Measure and report. Track day-1 readiness, time to provision, time to deprovision, error rates and request volume, and use the numbers to decide what to fix next.
Keep the playbooks current. Maintain the SOPs and runbooks in Confluence, and train help desk technicians to run them consistently.
Who You Are
You treat onboarding and offboarding as a product, not a pile of tickets. You notice when the same manual step happens fifty times a week and you remove it. You're comfortable working with HR, Security, vendors and executives, you follow up until the job is done, and you see access removal as critical - not admin work.
Required Qualifications
4+ years in IT operations, identity and access management, or end-user services, with direct ownership of onboarding and offboarding.
Hands-on administration of an identity provider (Okta heavily preferred), including groups, lifecycle states and SSO-connected app provisioning.
Experience with Apple device management (Kandji / IRU, Jamf or similar) and zero-touch enrollment through Apple Business Manager.
Experience running lifecycle workflows in an ITSM or ticketing platform (Jira Service Management preferred).
Preferred Qualifications
Experience integrating an HRIS (Rippling or Workday) with an identity provider for automated provisioning.
Scripting or automation experience (Okta Workflows, Python, APIs, or AI-assisted tooling).
Experience with Google Workspace administration.
Experience managing global device logistics vendors.
Healthcare, telehealth or high-growth company experience.
Relevant certifications (e.g., Okta Certified Administrator, Jamf / Kandji / IRU, ITIL Foundation).
Working knowledge of HIPAA and access-control requirements in a regulated environment.
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.
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Who's Hiring
Top Industries Hiring
- Manufacturing
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote IT lead jobs.
- 5+ years of IT experience with at least 2 years in a team lead or supervisory role
- Proficiency managing Windows Server, Active Directory, and cloud environments such as Azure or AWS
- Experience with ITIL frameworks and IT service management platforms like ServiceNow
- Strong troubleshooting skills across network infrastructure, endpoints, and enterprise applications
- Relevant certifications such as CompTIA Network+, ITIL Foundation, or a cloud provider certification
- Bachelor's degree in information technology, computer science, or a closely related field
Tips for Your Remote IT Lead Job Search
Apply early to remote roles that fit
Migrate Mate lists remote it lead openings from across the U.S. in one place, so you can find roles that match your skills and apply directly without sorting through mixed listings. Early applicants consistently get more attention in distributed hiring pipelines.
Prove async leadership in your application
Remote it lead employers care deeply about how you manage projects without in-person presence. Call out specific examples of running distributed teams, coordinating IT work across time zones, or leading incidents entirely through written and async channels.
Highlight your remote toolstack explicitly
Name the tools you have used to lead IT work remotely: project trackers like Jira or ServiceNow, documentation platforms like Confluence, communication tools like Slack or Teams, and remote monitoring or ITSM platforms. Generic 'team collaboration' language won't stand out.
Prepare for remote-specific interview formats
Many remote it lead interviews include a scenario or case exercise delivered async, before any live call. Practice writing clear, structured responses to incident or project scenarios, since your written reasoning is often evaluated as seriously as what you say on camera.
Remote IT Lead Jobs: Frequently Asked Questions
How do I get a remote it lead job?
Remote it lead roles go to candidates who can demonstrate self-direction and strong written communication, not just technical depth. Remote-first companies and distributed teams screen heavily for async collaboration skills, the ability to run projects without in-person oversight, and experience with tools like Jira, Confluence, Slack, and remote incident management. Certifications such as ITIL or PMP, combined with a history of delivering cross-functional projects independently, give candidates a clear edge.
Which companies hire remote it leads?
Remote it lead roles are posted by Rackner, Huntington Bank, and Children's Mercy Hospitals & Clinics and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first software companies, distributed managed service providers, and large enterprise organizations across technology, healthcare, and financial services are among the most active hirers for this role.
Can you get a remote it lead job with no experience?
Yes, but remote entry-level it lead roles are harder to land because employers expect you to operate independently from day one without on-site mentorship. Smaller remote-first companies and startups are more open to candidates who can show hands-on project contributions, home lab work, relevant certifications like CompTIA Project+ or ITIL Foundation, and clear examples of coordinating IT tasks across a team, even informally.
Do you need a degree for remote it lead jobs?
Not always. Many remote employers weigh demonstrated IT project leadership, certifications, and a verifiable history of coordinating systems or teams above a formal degree. A portfolio showing infrastructure projects you have led, tools you have managed, and outcomes you have delivered carries real weight, especially at remote-first companies that evaluate candidates on results rather than credentials alone.
Which industries hire the most remote it leads?
Remote it lead roles concentrate in Manufacturing and Technology & Software, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams managing complex systems across multiple time zones, which makes remote it lead roles a structural need rather than an exception.
See All 26 Remote IT Lead Jobs
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