Research Director Jobs in Bellevue, WA
Research Director jobs in Bellevue, Washington are in active demand, with employers like Amazon, Walmart, and Chewy among those hiring. Scan the live roles below and apply to whichever ones fit.
Find Research Director JobsOverview
Open roles35
Top employerAmazon
Work type88% On-site
Top credentialMaster's
Companies hiring13
Showing 5 of 35+ Research Director jobs
Sr. UX Researcher, Amazon Delivery Customer Experiences
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Added 1w ago
Amazon.com
Sr. UX Researcher, Amazon Delivery Customer Experiences
Bellevue, Washington
Added 1w ago
UX Researcher II
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Added 1mo ago
Amazon.com
UX Researcher II
Bellevue, Washington
Added 1mo ago
Sr. Data Scientist
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Added 4d ago
Visa
Sr. Data Scientist
Bellevue, Washington
Added 4d ago
Distinguished, Data Scientist
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Added 1w ago
Walmart
Distinguished, Data Scientist
Bellevue, Washington
Added 1w ago
Marketing Data Scientist
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Added 1w ago
Puget Sound Energy
Marketing Data Scientist
Bellevue, Washington
Added 1w ago
Added 1w ago
Sr. UX Researcher, Amazon Delivery Customer Experiences
Amazon.com·Bellevue, Washington
Job function:
$152k - $206k/yr
5+ yrs exp.
Master's
Full Time
10,000+ employees
Job Description
DESCRIPTION
Have you or someone you know urgently needed something delivered, and felt the anxiety of wondering if it would arrive in time? Amazon Delivery's Customer Experiences team (ADX CX) is working to transform that uncertainty into confidence for millions of customers worldwide. We're looking for a Sr. UX Researcher to drive our continuous understanding of customers and bring ideas to the table that shape what we build next, specifically across delivery speed promises and physical experience locations (such as Same-Day delivery and Amazon Lockers).
Key job responsibilities
A day in the life
About the team
Amazon Delivery Experience (ADX) is one of Amazon's larger design studios — a central organization that invests deeply in research methodology and innovation across all of Amazon Delivery. The studio includes two research teams - one focused on end-customers (i.e. shoppers) and one focused on operations staff.
Within ADX, the Customer Experience team (ADX CX) is dedicated to elevating research for our shopper-facing experiences. This is where you'll sit. We are a group of designers and researchers working side by side to solve ambiguous and complex problems, move fast in evolving environments, and learn openly from mistakes. Research doesn't live in a silo here; it's woven into how the team thinks, decides, and builds.
We value people who bring their authentic selves to work and who champion the customer voice — spoken and unspoken. This is a truly unique position with access to a diverse, deeply interesting customer base — and a chance to make real, meaningful impact on how millions of people experience delivery.
Key job responsibilities
- Drive decisions through continuous customer understanding: You will design and maintain research programs — recurring studies, living insight repositories, and shared frameworks — that keep customer needs at the center of every product decision. Your work ensures that customer understanding compounds over time, not just when a study wraps.
- Identify opportunities and champion innovative solutions: You will craft and execute research that surfaces emerging customer needs and de-risks new product directions. But you won't stop at insights — you'll propose solutions rooted in what you've learned, partnering with UX managers, designers, and product teams to pitch solutions to senior leaders and bring ideas to life.
- Turn complex findings into clear direction: You will synthesize research into actionable recommendations that drive alignment — connecting dots across studies, translating customer behavior into product implications, and building shared conviction among stakeholders from engineering teams to executive leadership.
- Pioneer AI-enhanced research methods: You will leverage AI-powered research tools to work smarter — enabling richer analysis, faster synthesis, and higher-quality outputs. You'll explore new methodological approaches that let you spend less time on logistics and more time on the thinking that drives impact across the organization.
- Raise the bar on customer understanding across the team: You will coach designers, product managers, and engineers to gather and apply customer insights effectively — making research accessible and scalable so that customer empathy isn't bottlenecked by a single discipline.
A day in the life
- Partner with design managers and senior product partners to identify the biggest customer risks and opportunities, and scope research that addresses them
- Conduct and lead hands-on research — from in person lab sessions to complex usability sessions to large-scale surveys — generating original insights about delivery speed and locations experiences
- Synthesize findings into clear recommendations and present them to senior stakeholders to shape product direction
- Maintain and evolve living research repositories so that customer understanding stays current and accessible to the team
- Coach designers and PMs on lightweight research practices, enabling the team to stay close to customers between major studies
- Pitch innovative product concepts grounded in your research to design managers and senior stakeholders
About the team
Amazon Delivery Experience (ADX) is one of Amazon's larger design studios — a central organization that invests deeply in research methodology and innovation across all of Amazon Delivery. The studio includes two research teams - one focused on end-customers (i.e. shoppers) and one focused on operations staff.
Within ADX, the Customer Experience team (ADX CX) is dedicated to elevating research for our shopper-facing experiences. This is where you'll sit. We are a group of designers and researchers working side by side to solve ambiguous and complex problems, move fast in evolving environments, and learn openly from mistakes. Research doesn't live in a silo here; it's woven into how the team thinks, decides, and builds.
We value people who bring their authentic selves to work and who champion the customer voice — spoken and unspoken. This is a truly unique position with access to a diverse, deeply interesting customer base — and a chance to make real, meaningful impact on how millions of people experience delivery.
BASIC QUALIFICATIONS
- 5+ years of hands-on work with: field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design experience
- Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
- Experience in leading User Research projects with demonstrated impact
- Experience with field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design
- Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
- Experience with behavioral data collection, quantitative data analysis, and statistics
- Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas)
- Experience with retail or e-commerce research in a global context
- 5+ years of proven success leading User Research projects with demonstrated influence on product roadmaps or business decisions
PREFERRED QUALIFICATIONS
- Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
- Experience in a technical field (software development, network development, IT, other related)
- Experience with UX Research in non-US markets
- Experience working in a highly Agile/Scrum environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 152,200.00 - 205,900.00 USD annually
Amazon.com
Sr. UX Researcher, Amazon Delivery Customer Experiences
Bellevue, Washington
Added 1w ago10,000+ employees
Job function:
$152k - $206k/yr
5+ yrs exp.
Master's
Full Time
Job Description
DESCRIPTION
Have you or someone you know urgently needed something delivered, and felt the anxiety of wondering if it would arrive in time? Amazon Delivery's Customer Experiences team (ADX CX) is working to transform that uncertainty into confidence for millions of customers worldwide. We're looking for a Sr. UX Researcher to drive our continuous understanding of customers and bring ideas to the table that shape what we build next, specifically across delivery speed promises and physical experience locations (such as Same-Day delivery and Amazon Lockers).
Key job responsibilities
A day in the life
About the team
Amazon Delivery Experience (ADX) is one of Amazon's larger design studios — a central organization that invests deeply in research methodology and innovation across all of Amazon Delivery. The studio includes two research teams - one focused on end-customers (i.e. shoppers) and one focused on operations staff.
Within ADX, the Customer Experience team (ADX CX) is dedicated to elevating research for our shopper-facing experiences. This is where you'll sit. We are a group of designers and researchers working side by side to solve ambiguous and complex problems, move fast in evolving environments, and learn openly from mistakes. Research doesn't live in a silo here; it's woven into how the team thinks, decides, and builds.
We value people who bring their authentic selves to work and who champion the customer voice — spoken and unspoken. This is a truly unique position with access to a diverse, deeply interesting customer base — and a chance to make real, meaningful impact on how millions of people experience delivery.
Key job responsibilities
- Drive decisions through continuous customer understanding: You will design and maintain research programs — recurring studies, living insight repositories, and shared frameworks — that keep customer needs at the center of every product decision. Your work ensures that customer understanding compounds over time, not just when a study wraps.
- Identify opportunities and champion innovative solutions: You will craft and execute research that surfaces emerging customer needs and de-risks new product directions. But you won't stop at insights — you'll propose solutions rooted in what you've learned, partnering with UX managers, designers, and product teams to pitch solutions to senior leaders and bring ideas to life.
- Turn complex findings into clear direction: You will synthesize research into actionable recommendations that drive alignment — connecting dots across studies, translating customer behavior into product implications, and building shared conviction among stakeholders from engineering teams to executive leadership.
- Pioneer AI-enhanced research methods: You will leverage AI-powered research tools to work smarter — enabling richer analysis, faster synthesis, and higher-quality outputs. You'll explore new methodological approaches that let you spend less time on logistics and more time on the thinking that drives impact across the organization.
- Raise the bar on customer understanding across the team: You will coach designers, product managers, and engineers to gather and apply customer insights effectively — making research accessible and scalable so that customer empathy isn't bottlenecked by a single discipline.
A day in the life
- Partner with design managers and senior product partners to identify the biggest customer risks and opportunities, and scope research that addresses them
- Conduct and lead hands-on research — from in person lab sessions to complex usability sessions to large-scale surveys — generating original insights about delivery speed and locations experiences
- Synthesize findings into clear recommendations and present them to senior stakeholders to shape product direction
- Maintain and evolve living research repositories so that customer understanding stays current and accessible to the team
- Coach designers and PMs on lightweight research practices, enabling the team to stay close to customers between major studies
- Pitch innovative product concepts grounded in your research to design managers and senior stakeholders
About the team
Amazon Delivery Experience (ADX) is one of Amazon's larger design studios — a central organization that invests deeply in research methodology and innovation across all of Amazon Delivery. The studio includes two research teams - one focused on end-customers (i.e. shoppers) and one focused on operations staff.
Within ADX, the Customer Experience team (ADX CX) is dedicated to elevating research for our shopper-facing experiences. This is where you'll sit. We are a group of designers and researchers working side by side to solve ambiguous and complex problems, move fast in evolving environments, and learn openly from mistakes. Research doesn't live in a silo here; it's woven into how the team thinks, decides, and builds.
We value people who bring their authentic selves to work and who champion the customer voice — spoken and unspoken. This is a truly unique position with access to a diverse, deeply interesting customer base — and a chance to make real, meaningful impact on how millions of people experience delivery.
BASIC QUALIFICATIONS
- 5+ years of hands-on work with: field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design experience
- Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
- Experience in leading User Research projects with demonstrated impact
- Experience with field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design
- Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
- Experience with behavioral data collection, quantitative data analysis, and statistics
- Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas)
- Experience with retail or e-commerce research in a global context
- 5+ years of proven success leading User Research projects with demonstrated influence on product roadmaps or business decisions
PREFERRED QUALIFICATIONS
- Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
- Experience in a technical field (software development, network development, IT, other related)
- Experience with UX Research in non-US markets
- Experience working in a highly Agile/Scrum environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 152,200.00 - 205,900.00 USD annually
See All 35 Research Director Jobs in Bellevue
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Find Research Director JobsResearch Director Job Market in Bellevue
Who's Hiring
- Amazon11
- Walmart7
- Chewy5
- Visa2
- Snowflake2
Top Industries Hiring
- Technology & Software21
- Retail19
- E-Commerce & Online Marketplaces11
- Banking & Financial Services2
- Energy1
Research Director Jobs in Bellevue: Frequently Asked Questions
How many research director jobs are there in Bellevue?
There are 35+ research director openings in Bellevue, Washington on Migrate Mate as of June 2026. New positions post regularly as Bellevue employers hire.
Which companies hire research directors in Bellevue?
Bellevue research director roles are posted by Amazon, Walmart, and Chewy and others right now, based on current listings on Migrate Mate as of June 2026.
Are there remote research director jobs in Bellevue?
Yes. About 13% of research director openings tied to Bellevue are remote or hybrid as of June 2026. The rest are on-site roles based in and around Bellevue.
Which industries hire the most research directors in Bellevue?
The sectors hiring the most research directors in Bellevue are Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of June 2026.
See All 35 Research Director Jobs in Bellevue
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