Senior Servicenow Developer Jobs in Tennessee

Our Customer Relationship Management (CRM) Solutions team drives the organization’s customer engagement strategy by designing, developing, and optimizing systems that support sales, marketing, and analytics teams. We specialize in solving complex business challenges through scalable, innovative solutions built on Microsoft Dynamics and complementary technologies.

Role at a Glance

As a Senior Developer, you will lead the development, configuration, and ongoing support of our CRM ecosystem. You’ll partner closely with cross-functional teams to improve sales processes, automate workflows, and strengthen our data and reporting capabilities. This role is well-suited for a collaborative, hands-on technologist who enjoys mentoring others and working in a fast-paced environment.

• Design, build, and maintain CRM and reporting systems, mobile applications, and data repositories
• Develop and optimize sales and business processes to support automation and analytics
• Troubleshoot and support platforms including Dynamics CRM, Resco Mobile App, Simego, SQL Server, Google BigQuery, and related tools
• Train and support new team members in a virtual work environment
• Collaborate with stakeholders and cross-functional teams to deliver customized CRM solutions

What We’re Looking For

• 8+ years of software development experience
• Advanced expertise in Microsoft Dynamics CRM customization and plugin development
• Strong proficiency in C#, JavaScript, ASP.NET, HTML, CSS, and XML
• Solid experience with SQL Server and data modeling concepts
• Familiarity with analytics and data platforms such as Python and Google BigQuery
• Working knowledge of Entity Framework, unit testing, and Web APIs
• Experience with scripting languages (Bash, PowerShell), system integrations, and version control tools
• Strong communication, collaboration, and analytical problem-solving skills

High attention to detail and a strong commitment to delivering high-quality solutions

You’ll Go the Extra Mile If You Have

• Experience implementing Marketing or Pricing solutions
• Hands-on experience with CI/CD pipelines and automation
• Microsoft Dynamics or Power Platform certifications
• A bachelor’s degree in Computer Science or a related field (or equivalent experience)

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):

- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.