Support Engineer Jobs in Montgomery, AL

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

The Registered Dietitian (RD) is a qualified professional who is responsible for the development and implementation of clinical, operational, and marketing strategies to promote the home nutrition support (enteral and parenteral nutrition) program. The RD provides daily clinical support of all parenteral nutrition patients within their assigned territory and may cover multiple locations, as assigned by the Area Manager, Nutritional Services, to assure optimal coverage within the territory. The RD also supports sales activity and account relationships within the assigned territory and maintains a cohesive relationship with office clinical and sales staff to maximize the effectiveness of the office’s nutrition support program.

Job Description:

Job Responsibilities

• Provides day to day clinical support of parenteral nutrition (PN) patients. Performs comprehensive nutrition assessments, develops and implements nutrition care plans and provides nutrition education and guidance to patients, caregivers and clinical staff. Conducts nutrition assessments on assigned patients according to developed standards and evidence-based practice. Completes clinical review on new enteral patients to ensure orders are appropriate for home, recommend free water flushes, adhere to formulary supply, and confirms path to payment based on insurance guidelines. Reviews new parenteral patients to ensure orders are safe and clinically appropriate for the home setting. Evaluate patients for appropriateness of initiating parenteral nutrition in the home setting by completing full nutrition assessments and assisting in the coordination of this therapy in the home.

• Conducts patient education/teaching in areas of parenteral and enteral nutrition, in-person or phone-based, when necessary according to the needs of the business.

• Participates or leads discussions on PN patients during daily or weekly team meetings, and collaborates regularly with pharmacy and nursing team on the care plan for PN patients.

• Works closely with account managers and regional sales directors to support nutrition-related sales activity and account relationships within assigned territory on a regular basis to ensure appropriate market penetration for nutrition services. Participates in office strategic sales planning and program implementation. Acts as a liaison to nutrition support physicians, nutrition support teams, customers, and sales staff.

• Maintains knowledge of EN and PN products and basic reimbursement guidelines to effectively answer questions for patients, referral sources, prescribers and the organization’s employees.

• As pertinent to nutrition therapy, may be involved in monitoring clinical key performance indicators such as: patient census, patient satisfaction, clinical competence, nutrition assessments, and performance improvement activities.

• Identifies opportunities for improvement and communicates to appropriate managers and Area Manager, Nutritional Services. Defines and implements Action Plans to continually improve the patient care process.

• Develops, implements, and evaluates continuing education, orientation, and in-service education programs in coordination with corporate, clinical, and sales management. Educational topics to include clinical nutrition, reimbursement and formulary compliance.

• Assists in the orientation and training of new Registered Dietitians, sales professionals and other nutrition-support related staff.

• The RD is field-based and may support assigned Care Management Center(s) (CMC) remotely.

• Uses clinical data to identify and diagnose nutrition-related problems, selects appropriate interventions, tracking progress toward goals. Performs nutritional assessments using various techniques including but not limited to: estimation of nutrient intake, calculation of nutritional requirements, anthropometrics, evaluation of selected laboratory results and assessment of drug-nutrient interactions. Communicates findings of nutritional assessments to appropriate disciplines and documents with progress notes and assessments of patients’ medical records.

• Participates in professional organizations.

• Participates in on-call Dietitian Rotation

• Observe legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.

• Accepts other responsibilities and duties that may be assigned.

Basic Education/Experience

• Registered Dietitian with a license/certification in the current state of practice, as appropriate.

• Two years of experience with enteral and parenteral nutrition as a nutrition support professional.

• Board Certification in Nutrition Support or intent to receive within 1 year of hire.

• Current CPR certification if patient facing

Basic Qualifications

• Ability to travel within assigned territory and attend required meetings.

• Leadership and supervisory skills.

• Ability to plan, organize, implement, and evaluate clinical programs that will meet the needs of the office and community served.

• Ability to educate and empower staff to implement nutrition service processes in the home care setting.

• Flexibility and the ability to work effectively within a multidisciplinary team.

• Ability to communicate effectively (verbal and written) with team members.

• Self-directed, able to work without the presence of an immediate supervisor.

• Intermediate competency with Microsoft Office software.

• Ability to work under stressful conditions.

PQIs

• Board Certification in nutrition support.

• Previous home health experience.

• Sales and marketing experience.

• Advanced degree in nutrition or business preferred.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $67,022.67-$111,696.95

Benefits:

• Medical, Dental, & Vision Insurance
• Paid Time off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.