Support Engineer Jobs
Support Engineer jobs are open across SaaS, cloud infrastructure, cybersecurity, and enterprise software, at every level from entry-level to senior and staff, with specializations in technical support, integrations engineering, and platform reliability. Find a role that fits from the openings below and apply directly.
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Date Posted:
2026-07-31Country:
United States of AmericaLocation:
US-AZ-TUCSON-930 ~ 1151 E Hermans Rd ~ ETF 930Position Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Ability to obtain INTERIM U.S. government issued security clearance is required prior to start dateAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.
Raytheon's Environmental and Test organization is seeking a Senior Environmental Test Engineer Support to play a key role in executing a wide range of environmental tests that ensure product performance and reliability across all phases of the life cycle, from prototype through production. In this integrated product team environment, the Senior Support Engineer collaborates closely with Test Engineers, fellow Support Engineers, and internal engineering customers to implement tests that meet rigorous requirements.
This position is an onsite role located in Tucson, AZ.
What You Will Do
Perform set-up and operation of mechanical shock test and electrodynamic vibration test systems.
Perform set-up and operation of climatic environmental chambers in support of testing for temperature, altitude, and humidity and highly accelerated life tests.
Perform set-up and programming of all control and data acquisition systems as well as the placement, and operation of all instrumentation, signal conditioning, and data acquisition systems.
Perform the execution of various vibration test methods including random, sine, shock, sine-on-random, random-on-random and drop shock, as defined in Mil-Std-810.
Collect thermal, vibration, and shock test data and verify for accuracy.
Safeguarding of classified/proprietary material, hardware, and documentation.
Qualifications You Must Have
Typically requires a University Degree or equivalent experience and a minimum of 5 years of prior relevant experience.
Experience setting up and troubleshooting either mechanical hardware, electrical instruments, or computer systems.
Qualifications We Prefer
Active and transferrable Secret security clearance
Experience with accelerometers, thermocouples, strain gages, load cells, and displacement transducers.
Experience working with vibration control systems and software.
Strong communication skills including effective written, verbal, and listening.
High situational awareness and ability to effectively work multiple projects simultaneously.
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation Eligible – Relocation assistance is available.
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Support Engineer Jobs by Experience Level
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Find Support Engineer JobsSupport Engineer Job Market
Who's Hiring
- Amazon53

- Meta30

- Axiom Technologies30

- Raytheon23R
- Cognizant18

Top Industries Hiring
- Technology & Software159
- Manufacturing40
- Electronics & Hardware31
- Consulting & Professional Services20
- Investment & Asset Management17
What Employers Look For
The qualifications that appear most often in support engineer jobs.
- Experience with ticketing platforms such as Zendesk, Jira Service Management, or Salesforce Service Cloud
- Proficiency in diagnosing and resolving API, authentication, or integration issues
- Familiarity with Linux command line, shell scripting, or basic SQL for log analysis
- Strong written and verbal communication skills for technical customer interactions
- Experience with cloud platforms such as AWS, Azure, or Google Cloud
- CompTIA A+, ITIL Foundation, or a vendor-specific certification relevant to the product area
Tips for Your Support Engineer Job Search
Tailor your resume to the tier
Support engineer roles are tiered by escalation level, so your resume should reflect which tier you're targeting. Highlight whether you handle break-fix troubleshooting, API-level debugging, or customer-facing onboarding, not just that you've worked in support.
Document your ticket resolution patterns
Hiring managers want to see how you handle volume and complexity, not just that you used a ticketing system. Describe the types of issues you resolved, how you escalated edge cases, and whether you contributed to internal runbooks or knowledge bases.
Apply early to roles that fit
Migrate Mate lists support engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by product type
Your background in a specific product category, such as developer tools, data pipelines, or identity platforms, is a signal employers weight heavily. Search for openings at companies whose product domain matches your hands-on experience to sharpen your positioning.
Prepare a live troubleshooting walkthrough
Most support engineer interviews include a technical screen where you debug a broken integration or trace an error log in real time. Practice narrating your diagnostic process out loud, because interviewers evaluate your reasoning as much as your final answer.
Negotiate scope before you negotiate pay
Once you have an offer, clarify the on-call rotation, escalation expectations, and whether the role has a defined path to a staff or engineering track. Scope mismatches are the leading reason support engineers leave within their first year.
Support Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most support engineers?
The companies hiring the most support engineers right now include Amazon, Meta, and Axiom Technologies, with the largest share of openings in California, Texas, and Virginia, based on current listings on Migrate Mate as of August 2026. Demand is especially concentrated at SaaS and cloud infrastructure companies scaling their post-sales or platform reliability teams.
How many support engineer jobs are remote?
About 41% of support engineer openings are fully remote or hybrid as of August 2026, making it one of the more remote-accessible engineering-adjacent roles. Fully remote positions are most common for Tier 2 and Tier 3 technical support roles, integrations engineers, and positions at companies with distributed customer bases.
How do you become a support engineer?
Most support engineers start with a degree or bootcamp background in computer science, information systems, or a related field, then build hands-on experience with APIs, networking, or a specific software product. Earning a vendor certification, contributing to documentation, and taking on Tier 1 support roles are common early steps that lead to technical support and eventually full support engineering positions.
Can you get a support engineer job with little or no experience?
Yes, many companies hire candidates with no formal support engineering experience if they can demonstrate technical aptitude and clear communication. Building a portfolio of troubleshooting write-ups, contributing to open-source issue trackers, or completing a certification in a relevant platform can substitute for direct job experience and get you past initial resume screens.
What does the support engineer interview process look like?
Most support engineer interviews follow a recruiter screen, a technical phone or video interview, and a final round that includes a live troubleshooting exercise. The technical screen typically asks you to diagnose a simulated issue, such as a broken API call or a misconfigured integration, while explaining your reasoning. Some companies also include a writing sample or a customer communication scenario.
Where can I find and apply to support engineer jobs?
You can find and apply to support engineer jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing. There's no separate sign-up step required before you apply.
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