Support Engineer Jobs in Denver, CO
Support Engineer jobs in Denver are concentrated in the tech corridor along the 16th Street Mall, the RiNo Art District innovation hubs, and the Cherry Creek business cluster, with strong demand across cloud services, telecommunications, and healthcare IT. Employers actively hiring include Meta, Fivetran, and Datadog. Scan the live roles below and apply to whichever ones fit.
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Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com
We are looking for a capable resource to coordinate activities, ranging from simple to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Denver, Colorado, USA
Contract Type: Independent Contractor-1099 / (Full-Time)
Start Date: Immediate
Eligibility: U.S. Citizens and Green Card Holders Preferred
Key Responsibilities:
- 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
- Constantly monitor the individual queue to resolve routine and non-routine desktop issues and requests
- Escalate issues as appropriate and act as a technical escalation for the end user
- Maintain a high level of customer satisfaction
- Comply with the desktop group practices and procedures
- Update ServiceNow and other data repositories (e.g., knowledge base) as appropriate on time.
- Identify technical and process issues and recommend improvements
- Achieve target ticket volumes and ticket resolution levels
- Responsible for compliance with applicable corporate policies and procedures
- Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on
- Follows the processes and practices established for the group
- Coordination and consulting with client areas to help analyze problems and needs and recommend technical solutions
- Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, and POS
- Perform intermediate-to-advanced desk-side support services, installing and troubleshooting hardware, software, and network-related issues
- Handle software installation/support/upgrades
- Provide 1st/2nd level Help Desk support
- Perform basic LAN and internetworking-related activities
- Have strong internetworking and troubleshooting skills
- Have A+ certification & at least one certification from either Cisco or Microsoft
- May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
- Must be a self-starter and can manage multiple tasks
- Exceptional customer service skills
- Good communication skills
- Ability to work independently or as part of a team
- Ability to complete tasks effectively with minimal supervision
- Must be available to work flexible work schedules
- High-level skill set
- Outstanding people skills
- Self-starter, needs to be able to work on his/her own
- Proficient in Windows 10 & 11 and Office Suite/O365)
Interested candidates are invited to send their resumes to:
careers.us@axiomtechnologies.com
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Find Support Engineer JobsSupport Engineer Job Market in Denver
Who's Hiring
- Meta4

- Fivetran3

- Datadog2

- Alloy1

- Todyl1

Top Industries Hiring
- Technology & Software15
- Retail1
- E-Commerce & Online Marketplaces1
- Consulting & Professional Services1
Support Engineer Jobs in Denver: Frequently Asked Questions
How do I get a support engineer job in Denver?
Focus your search on Denver's technology corridor downtown, the growing RiNo district, and the southeast suburban office parks along the Tech Center corridor. Cloud infrastructure, managed services providers, and healthcare IT companies hire support engineers most consistently here. Candidates who demonstrate hands-on experience with ticketing systems, network troubleshooting, and SaaS platforms stand out, as do those with familiarity with Colorado's strong telecom and aerospace-adjacent tech ecosystem.
Which companies hire support engineers in Denver?
Denver support engineer roles are posted by Meta, Fivetran, and Datadog and others right now, based on current listings on Migrate Mate as of July 2026. Denver's employer mix skews toward mid-size SaaS companies, regional managed service providers, and large enterprises with regional headquarters spread across the downtown core and the Denver Tech Center.
Are there remote support engineer jobs in Denver?
Yes, though it depends on the role type: desk-based and software-focused support positions are frequently remote, while hardware, on-site infrastructure, or field support roles almost always require a physical presence. About 69% of support engineer openings tied to Denver are remote or hybrid as of July 2026, reflecting strong demand from Denver-headquartered SaaS and cloud companies whose teams operate distributed. Tier-2 and tier-3 software support roles tend to offer the most remote flexibility locally.
How can I get a support engineer job in Denver with little or no experience?
The most realistic entry path in Denver is through a helpdesk or IT support specialist role at one of the city's many managed service providers, which routinely promote from within into support engineer positions. Community College of Denver and Metro State University offer IT certifications that Denver employers recognize. Entry-level candidates who earn a CompTIA A+ or Network+ and can point to even a home lab or volunteer tech project consistently land interviews with Denver's mid-size tech companies.
Which industries hire the most support engineers in Denver?
Denver support engineer roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of July 2026. Denver's position as a regional hub for telecommunications, a growing fintech scene, and a large healthcare network drives consistent demand across those sectors, with the Denver Tech Center acting as the primary geographic anchor for enterprise hiring.
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