Support Engineer Internships
Support engineer internships give university students, recent graduates, and early-career switchers hands-on project experience working alongside working engineers, and, at many employers, a path toward a full-time offer. Openings are concentrated across Food & Beverage and Technology & Software, with Hendrick Motorsports, Tesla, and Campbell's among the employers posting roles now.
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ompany Description
Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure. Inc. is a privately held veteran owned video surveillance research and development software company. As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-based interface while supporting both Windows and Linux architectures and are capable of seamlessly supporting unlimited cameras, locations, and users in a centralized, distributed, or hosted architecture. IPConfigure's Orchid VMS platform and SteelFin Appliances have been successfully deployed in facilities ranging from quick service restaurants to international ports, hospitals, and universities.
Job Summary
IPConfigure, Inc. is searching for a Software Technical Engineer Intern to work closely with a dynamic team work directly with integrators and customers ranging from small installation companies to Fortune 100 corporations. The position is responsible solving the most challenging enterprise video management issues. You will work with other engineers to debug, troubleshoot, write scripts, and create solutions. You will document solutions and work with product groups to improve IPConfigure products. You will build and configure servers running IPConfigure software. The ideal candidate will work in person in the Norfolk, Virginia office.
Duties/Responsibilities
- Communicate technically complex information with IPConfigure’s customers via telephone, written correspondence, and electronic services.
- Analyze customers’ problems and develop solutions to meet their needs. This will involve debugging, troubleshooting, writing scripts, and taking responsibility to see that the issue is fully resolved.
- Continually learn technologies and develop deep expertise in IPConfigure products. Apply that knowledge to real-world customer problems.
- Create advanced technical content including Knowledge Base articles, samples, whitepapers, and training.
- Identify and report both software bugs and customer suggestions.
Additional Responsibilities
- Build servers that customers have ordered and install required software.
- Cycle new cameras through the lab for testing.
- Install network switches and run cables.
- Visit customer sites and troubleshoot issues if remote access is not available.
- Limited travel may be required to support company events.
Required Skills/Abilities
- Excellent written and spoken English skills including the ability to provide clear instructions and communicate complex technical information effectively.
- Self-motivated, target oriented and able to work both independently and in a team environment and have a strong sense of ownership to drive customer issues till resolution.
- Networking background.
- Experience with Linux OR Windows system administration.
- Debugging, troubleshooting skills are required.
- Strong problem solving skills are essential.
- Experience in Networking, Certificates, Authentication, TCP/UDP, Firewalls, Windows Server, and Linux is desired.
- Abide by all policies, rules and regulations of the company including applicable safety rules, regulations and procedures.
- All associates will perform duties as requested by management.
Education
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, Electrical Engineering, or a related field.
Bonus Experience
- Helpdesk experience.
- Cloud or hosted infrastructure experience.
- Ability to write scripts for automation.
- Experience with RESTful Web APIs.
IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
ompany Description
Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure. Inc. is a privately held veteran owned video surveillance research and development software company. As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-based interface while supporting both Windows and Linux architectures and are capable of seamlessly supporting unlimited cameras, locations, and users in a centralized, distributed, or hosted architecture. IPConfigure's Orchid VMS platform and SteelFin Appliances have been successfully deployed in facilities ranging from quick service restaurants to international ports, hospitals, and universities.
Job Summary
IPConfigure, Inc. is searching for a Software Technical Engineer Intern to work closely with a dynamic team work directly with integrators and customers ranging from small installation companies to Fortune 100 corporations. The position is responsible solving the most challenging enterprise video management issues. You will work with other engineers to debug, troubleshoot, write scripts, and create solutions. You will document solutions and work with product groups to improve IPConfigure products. You will build and configure servers running IPConfigure software. The ideal candidate will work in person in the Norfolk, Virginia office.
Duties/Responsibilities
- Communicate technically complex information with IPConfigure’s customers via telephone, written correspondence, and electronic services.
- Analyze customers’ problems and develop solutions to meet their needs. This will involve debugging, troubleshooting, writing scripts, and taking responsibility to see that the issue is fully resolved.
- Continually learn technologies and develop deep expertise in IPConfigure products. Apply that knowledge to real-world customer problems.
- Create advanced technical content including Knowledge Base articles, samples, whitepapers, and training.
- Identify and report both software bugs and customer suggestions.
Additional Responsibilities
- Build servers that customers have ordered and install required software.
- Cycle new cameras through the lab for testing.
- Install network switches and run cables.
- Visit customer sites and troubleshoot issues if remote access is not available.
- Limited travel may be required to support company events.
Required Skills/Abilities
- Excellent written and spoken English skills including the ability to provide clear instructions and communicate complex technical information effectively.
- Self-motivated, target oriented and able to work both independently and in a team environment and have a strong sense of ownership to drive customer issues till resolution.
- Networking background.
- Experience with Linux OR Windows system administration.
- Debugging, troubleshooting skills are required.
- Strong problem solving skills are essential.
- Experience in Networking, Certificates, Authentication, TCP/UDP, Firewalls, Windows Server, and Linux is desired.
- Abide by all policies, rules and regulations of the company including applicable safety rules, regulations and procedures.
- All associates will perform duties as requested by management.
Education
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, Electrical Engineering, or a related field.
Bonus Experience
- Helpdesk experience.
- Cloud or hosted infrastructure experience.
- Ability to write scripts for automation.
- Experience with RESTful Web APIs.
IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
Support Engineer Internship Market
Who's Hiring
Top Industries Hiring
- Food & Beverage
- Technology & Software
Tips for Your Support Engineer Internship Search
Apply earlier than the role posting suggests
Large employers recruit summer interns the preceding fall, so the strongest structured programs at major companies fill months before the internship starts. Smaller companies and co-op programs post closer to start dates. Check for new openings regularly throughout the year rather than targeting a single season.
Build a portfolio before you need it
Support engineer intern screens assess your ability to diagnose and resolve technical problems, not your years of experience. Document two or three projects that show your troubleshooting process, the tools you used, and the outcome. Link to repositories, runbooks, or write-ups so recruiters can assess your work directly rather than reading about it.
Combine campus fairs with direct applications
Campus career fairs surface structured programs tied to your university, and recruiters there often move faster for students they meet in person. Professors and career center staff frequently know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside campus activity widens the pool you reach.
Practice your technical screen out loud before applying
Support engineer intern interviews typically include a technical troubleshooting or systems-knowledge screen. Practice working through problems out loud, explaining your diagnostic reasoning step by step, because interviewers weigh how you think through an issue as much as whether you reach the right answer. Run through realistic scenarios until the explanation feels natural.
Target structured internship programs built for new entrants
Many larger employers run cohort-based or university programs specifically designed to train people who are new to support engineering. These programs recruit early, fill fast, and often have clearer paths to return offers. Identify which companies run them, note their application windows, and apply in the first wave rather than waiting.
Set your work-type filter before you start
On-site roles are 67% of the support engineer internships listed here. Decide what you can actually commit to before you start reviewing listings, then filter by location and work type from the beginning. Applying to Migrate Mate listings already filtered this way means you spend your time on roles you can accept.
Support Engineer Internships: Frequently Asked Questions
How do I get a support engineer internship?
Lead with coursework, personal projects, and a portfolio rather than work history, hiring teams expect limited experience at the intern level. For support engineer candidates, a portfolio of documented troubleshooting projects or technical write-ups gives recruiters something concrete to assess. Apply directly to open roles and attend campus career fairs, where recruiters often move faster for students they meet in person.
Can a support engineer internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What actually drives it is consistent performance on real support tickets and projects, available headcount on the team, and asking about return-offer timelines early in the internship. Position yourself for one by treating every task seriously, but don't count on it as a certainty.
When should I apply for support engineer internships?
Earlier than most expect. Large employers recruit summer interns the preceding fall, so applications at major tech and enterprise companies often open in September and October. Smaller companies and co-op programs post much closer to start dates, which means openings appear year-round. Checking listings regularly rather than waiting for a single hiring season keeps more options open.
Are support engineer internships paid?
Most professional support engineer internships in the U.S. are paid. Compensation varies by company size, industry, and location, and listings show it where the employer discloses it. Unpaid internships exist but are far less common at established technology and enterprise employers. Check each listing directly for what the employer has disclosed.
What should a support engineer internship resume include?
Lead with projects, not work history. Include two or three complete, documented projects that show the tools you used and link to where the work lives, for support engineer candidates, that means linked repositories, documented runbooks, or case studies showing how you diagnosed and resolved a technical problem. Add relevant coursework and keep the whole resume to one page.
Are there remote support engineer internships?
Yes. Remote and hybrid roles make up 33% of the support engineer internship listings here, with the rest on-site. Remote cohorts fill fast because they attract applicants from across the country, so apply early once you find a strong fit. Use the work-type filter to see remote and hybrid roles without sorting through on-site postings you cannot take.
Can international students get support engineer internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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