TN Visa CRM Analyst Jobs
CRM Analyst roles qualify for TN visa sponsorship under the USMCA treaty's Management Consultant or Systems Analyst categories, depending on how the position is scoped. Canadian citizens can apply at the border or a U.S. consulate without a lottery. Mexican citizens require a consular appointment. A bachelor's degree in business, computer science, or a related field is required.
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INTRODUCTION
CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.
CareDx is seeking a dynamic Epic Access & CRM Systems Analyst to support the implementation, stabilization, and long-term optimization of Cadence, Prelude, and Cheers as part of our Epic Enterprise program. This role will bridge operational scheduling, registration, and patient engagement strategies to deliver a seamless and sustainable customer experience across both the initial rollout and ongoing enterprise operations.
Key Responsibilities
- Configure and maintain Cadence scheduling templates, resource pools, and visit types.
- Build and test Prelude registration workflows, ensuring clean patient data and insurance capture.
- Implement Cheers CRM workflows for outreach, campaigns, and customer communications.
- Collaborate with clinical and administrative teams to define access and engagement strategies.
- Support system testing, end-user training, and go-live readiness activities.
- Partner with the interoperability team to integrate Epic modules with external systems (Mirth, Salesforce, CareDx Care Portal, Telcor).
Required Qualifications
- 5+ years of Epic implementation or build experience, with emphasis on Cadence and/or Prelude and/or Cheers.
- Strong understanding of patient access workflows and CRM processes.
- Excellent analytical and stakeholder engagement skills.
- Experience supporting cross-functional build coordination in a multi-module environment.
- Epic certifications in Cadence, Prelude, or Cheers.
Preferred Attributes
- Epic certifications in Rover, MyChart, Care Everywhere, Ambulatory, Beaker, or Bridges.
- Background in customer engagement, patient access, or call center operations.
- Familiarity with healthcare CRM or patient outreach solutions.
Education & Experience Requirement
- Bachelor's degree with a minimum of 8 years of related experience, or
- Master's degree with 6 years of related experience, or
- Ph.D. with 3 years of related experience, or
- Equivalent combination of education and experience.
Travel Requirements
- Up to 10% travel.
Additional Details:
Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.
Our competitive Total Rewards package for US Employees includes:
- Competitive base salary and incentive compensation.
- Health and welfare benefits, including a gym reimbursement program.
- 401(k) savings plan match.
- Employee Stock Purchase Plan.
- Pre-tax commuter benefits.
- And more!
In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.
With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it's an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.
CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.
By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy.
#LI-Remote

INTRODUCTION
CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.
CareDx is seeking a dynamic Epic Access & CRM Systems Analyst to support the implementation, stabilization, and long-term optimization of Cadence, Prelude, and Cheers as part of our Epic Enterprise program. This role will bridge operational scheduling, registration, and patient engagement strategies to deliver a seamless and sustainable customer experience across both the initial rollout and ongoing enterprise operations.
Key Responsibilities
- Configure and maintain Cadence scheduling templates, resource pools, and visit types.
- Build and test Prelude registration workflows, ensuring clean patient data and insurance capture.
- Implement Cheers CRM workflows for outreach, campaigns, and customer communications.
- Collaborate with clinical and administrative teams to define access and engagement strategies.
- Support system testing, end-user training, and go-live readiness activities.
- Partner with the interoperability team to integrate Epic modules with external systems (Mirth, Salesforce, CareDx Care Portal, Telcor).
Required Qualifications
- 5+ years of Epic implementation or build experience, with emphasis on Cadence and/or Prelude and/or Cheers.
- Strong understanding of patient access workflows and CRM processes.
- Excellent analytical and stakeholder engagement skills.
- Experience supporting cross-functional build coordination in a multi-module environment.
- Epic certifications in Cadence, Prelude, or Cheers.
Preferred Attributes
- Epic certifications in Rover, MyChart, Care Everywhere, Ambulatory, Beaker, or Bridges.
- Background in customer engagement, patient access, or call center operations.
- Familiarity with healthcare CRM or patient outreach solutions.
Education & Experience Requirement
- Bachelor's degree with a minimum of 8 years of related experience, or
- Master's degree with 6 years of related experience, or
- Ph.D. with 3 years of related experience, or
- Equivalent combination of education and experience.
Travel Requirements
- Up to 10% travel.
Additional Details:
Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.
Our competitive Total Rewards package for US Employees includes:
- Competitive base salary and incentive compensation.
- Health and welfare benefits, including a gym reimbursement program.
- 401(k) savings plan match.
- Employee Stock Purchase Plan.
- Pre-tax commuter benefits.
- And more!
In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.
With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it's an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.
CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.
By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy.
#LI-Remote
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a CRM Analyst
Align your degree to the role description
TN approval depends on a direct match between your credential and the job duties. A business analytics or information systems degree supports a Systems Analyst filing; a marketing or management degree fits Management Consultant. Misaligned credentials are the most common denial trigger.
Request a narrow, CRM-specific job offer letter
The offer letter is the core of your TN filing. Ask your employer to describe duties using CRM-specific language: data segmentation, customer lifecycle management, platform configuration. Vague language like 'analytical support' invites officer scrutiny and delays.
Filter job searches by visa sponsorship experience
Companies with recent visa filings for Systems Analyst or Management Consultant roles demonstrate experience with work visa sponsorship. By identifying employers who have sponsored work visas before, you can narrow your list to realistic targets that understand the visa process and may be open to supporting TN applicants.
Verify the TN category before accepting an offer
Some employers label CRM Analyst roles as 'Marketing Analyst,' which has no direct TN category. Before signing, confirm the employer and their counsel will file under Systems Analyst or Management Consultant, not a category that CBP or USCIS won't recognize.
Use Migrate Mate to find employers experienced with visa sponsorship
Search Migrate Mate to identify companies actively hiring CRM Analysts with recent visa filings. The platform surfaces employers by role and sponsorship history, so you're not cold-applying to companies with no prior visa sponsorship experience.
Prepare for Canadian border processing with a complete package
Canadian citizens can have their TN approved at a port of entry the same day. Bring a printed offer letter, your degree certificate, and any professional credentials. CBP officers won't wait for documents you forgot to bring, and incomplete packages result in denial.
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Find CRM Analyst JobsCRM Analyst TN Visa: Frequently Asked Questions
Does a CRM Analyst role qualify for TN visa sponsorship?
Yes, but the qualifying category depends on how the role is scoped. CRM Analyst positions are typically filed under the Systems Analyst or Management Consultant TN categories. Your employer's offer letter must describe duties that align with one of those categories. Roles framed as pure marketing or sales support may not qualify without careful wording.
How does the TN visa compare to H-1B for CRM Analyst roles?
The TN visa has no annual lottery, no cap for Canadian citizens, and can be approved at the border the same day for Canadians. H-1B requires employer sponsorship through a lottery that selects roughly one in four applicants. For Canadian and Mexican CRM Analysts, TN is faster, more predictable, and doesn't depend on random selection.
What documents does my employer need to file my TN sponsorship?
Your employer prepares a detailed offer letter describing your CRM Analyst duties, your title, your start date, and your salary. You'll also need your original degree certificate and transcripts showing a relevant field of study. If your degree is from outside North America, a credential evaluation confirming U.S. equivalency strengthens your application significantly.
Where can I find CRM Analyst jobs with TN visa sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals seeking U.S. roles with TN visa sponsorship. You can search by job title and filter for employers who support TN visa filings, so you're targeting companies that already understand the process rather than educating hiring managers from scratch.
Can Mexican citizens use the TN visa for CRM Analyst roles the same way Canadians can?
Mexican citizens qualify for the TN visa under USMCA but must apply through a U.S. consulate in Mexico rather than at a port of entry. Processing takes longer than same-day Canadian border approval. USCIS and the State Department handle different stages of the process, so the timeline depends on consulate scheduling and document review.
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