TN Visa Demand Planning Analyst Jobs
Demand Planning Analyst roles qualify for TN visa sponsorship under the USMCA treaty's Management Consultant category, covering forecasting, inventory optimization, and supply chain analysis work. Canadian citizens can secure TN status at the border or a port of entry, while Mexican citizens apply through a U.S. consulate. No lottery, no cap for Canadians.
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Get Access To All JobsINTRODUCTION
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
THE COMMUNITY YOU WILL JOIN
The Community Support org handles tens of millions of interactions yearly, engaging with Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking & Listing issues, Safety & Claims. The organization is globally distributed with offices in San Francisco, Dublin, Montreal, Seattle, Singapore, Manila, Gurgaon and an extensive partner network serving all regions.
THE DIFFERENCE YOU WILL MAKE
We are looking for a seasoned Forecasting and Demand Planning Analyst on our Community Support (CS) team. This individual is responsible for demand forecasting and long-term planning across multi-channel contact center operations for our Global Operations team. This role ensures the organization has the right resources, at the right time, with the right skills to meet service level objectives while optimizing cost and productivity. The role combines planning, advanced analytics and business partnership to drive scalable, data-driven workforce decisions in a complex, fast-changing environment.
A TYPICAL DAY
Demand Forecasting & Statistical Modeling
- Own short-term, mid-term, and long-term demand forecasting across all Global Operations teams and channels (phone, messaging, email, back-office etc.).
- Design, develop, and maintain statistically robust demand forecasting models using time series and machine learning techniques (e.g., exponential smoothing, ARIMA, regression-based models etc.).
- Perform trend, seasonality, and variance decomposition; detect structural breaks, outliers, and demand anomalies.
- Quantify forecast uncertainty through confidence intervals, error distributions, and bias analysis.
- Perform scenario modeling for peak demand periods, product launches, growth initiatives, and unplanned demand events.
- Continuously assess model performance using statistical accuracy metrics (MAPE, RMSE, MAE, bias etc).
- Establish model governance standards, including documentation, validation, back-testing, and post-mortem analysis.
- Research, prototype, and implement new forecasting and optimization techniques as business needs evolve.
- Perform scenario planning and sensitivity analysis to quantify trade-offs between service levels, cost, and utilization.
Advanced Analytics
- In partnership with the Analytics and Data Engineering team, design and build scalable planning data pipelines, dashboards, and automate forecasting and capacity models to improve scalability, repeatability, and timeliness.
- Use SQL and Python to extract, transform, and analyze large-scale operational datasets to monitor forecast accuracy, capacity gaps, utilization, and operational risk.
Decision Support & Stakeholder Communication
- Present forecast assumptions, methodologies, risks, trade-offs, and recommendations in clear, executive-ready formats and act as a trusted advisor to senior leadership and participate in demand/capacity planning discussions in cross-functional forums.
- Align cross-functional stakeholders (Delivery, Product, Finance, HR, and others) to embed planning outputs into execution and operational decision-making.
- Identify and implement process improvements, automation, and best practices in the demand and capacity planning area to optimize cost while maintaining or improving customer experience and service-level outcomes.
YOUR EXPERTISE
- 10+ years of experience in demand forecasting, capacity planning, workforce analytics, or applied analytics.
- Bachelor’s degree in Mathematics, Statistics, Operations Research, Engineering, Economics, Data Science, or a related quantitative field.
- Strong foundation in probability, statistics, and optimization.
- Hands-on experience building and validating forecasting models (time series analysis, exponential smoothing, ARIMA, regression, hypothesis testing) and capacity models (Erlang, queueing theory, service-level and utilization modeling).
- Strong understanding of contact center metrics (AHT, ASA, service level, shrinkage, occupancy); experience supporting large-scale, multi-site, or global contact center environments preferred.
- Advanced analytical skills with strong proficiency in Excel, Google Sheets, SQL, Python and data visualization tools such as Tableau.
- Experience with WFM tools (e.g., NICE, Verint, Aspect) or planning platforms (e.g., Anaplan) preferred.
- Strong business acumen with the ability to balance cost efficiency and customer experience outcomes.
- Excellent communication, executive presentation, and stakeholder influence skills; ability to explain complex analytical concepts to non-technical audiences.
- Comfortable operating in fast-paced, ambiguous, and highly dynamic environments.
YOUR LOCATION:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
OUR COMMITMENT TO INCLUSION & BELONGING
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
HOW WE'LL TAKE CARE OF YOU
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range $168,000—$210,000 USD
INTRODUCTION
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
THE COMMUNITY YOU WILL JOIN
The Community Support org handles tens of millions of interactions yearly, engaging with Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking & Listing issues, Safety & Claims. The organization is globally distributed with offices in San Francisco, Dublin, Montreal, Seattle, Singapore, Manila, Gurgaon and an extensive partner network serving all regions.
THE DIFFERENCE YOU WILL MAKE
We are looking for a seasoned Forecasting and Demand Planning Analyst on our Community Support (CS) team. This individual is responsible for demand forecasting and long-term planning across multi-channel contact center operations for our Global Operations team. This role ensures the organization has the right resources, at the right time, with the right skills to meet service level objectives while optimizing cost and productivity. The role combines planning, advanced analytics and business partnership to drive scalable, data-driven workforce decisions in a complex, fast-changing environment.
A TYPICAL DAY
Demand Forecasting & Statistical Modeling
- Own short-term, mid-term, and long-term demand forecasting across all Global Operations teams and channels (phone, messaging, email, back-office etc.).
- Design, develop, and maintain statistically robust demand forecasting models using time series and machine learning techniques (e.g., exponential smoothing, ARIMA, regression-based models etc.).
- Perform trend, seasonality, and variance decomposition; detect structural breaks, outliers, and demand anomalies.
- Quantify forecast uncertainty through confidence intervals, error distributions, and bias analysis.
- Perform scenario modeling for peak demand periods, product launches, growth initiatives, and unplanned demand events.
- Continuously assess model performance using statistical accuracy metrics (MAPE, RMSE, MAE, bias etc).
- Establish model governance standards, including documentation, validation, back-testing, and post-mortem analysis.
- Research, prototype, and implement new forecasting and optimization techniques as business needs evolve.
- Perform scenario planning and sensitivity analysis to quantify trade-offs between service levels, cost, and utilization.
Advanced Analytics
- In partnership with the Analytics and Data Engineering team, design and build scalable planning data pipelines, dashboards, and automate forecasting and capacity models to improve scalability, repeatability, and timeliness.
- Use SQL and Python to extract, transform, and analyze large-scale operational datasets to monitor forecast accuracy, capacity gaps, utilization, and operational risk.
Decision Support & Stakeholder Communication
- Present forecast assumptions, methodologies, risks, trade-offs, and recommendations in clear, executive-ready formats and act as a trusted advisor to senior leadership and participate in demand/capacity planning discussions in cross-functional forums.
- Align cross-functional stakeholders (Delivery, Product, Finance, HR, and others) to embed planning outputs into execution and operational decision-making.
- Identify and implement process improvements, automation, and best practices in the demand and capacity planning area to optimize cost while maintaining or improving customer experience and service-level outcomes.
YOUR EXPERTISE
- 10+ years of experience in demand forecasting, capacity planning, workforce analytics, or applied analytics.
- Bachelor’s degree in Mathematics, Statistics, Operations Research, Engineering, Economics, Data Science, or a related quantitative field.
- Strong foundation in probability, statistics, and optimization.
- Hands-on experience building and validating forecasting models (time series analysis, exponential smoothing, ARIMA, regression, hypothesis testing) and capacity models (Erlang, queueing theory, service-level and utilization modeling).
- Strong understanding of contact center metrics (AHT, ASA, service level, shrinkage, occupancy); experience supporting large-scale, multi-site, or global contact center environments preferred.
- Advanced analytical skills with strong proficiency in Excel, Google Sheets, SQL, Python and data visualization tools such as Tableau.
- Experience with WFM tools (e.g., NICE, Verint, Aspect) or planning platforms (e.g., Anaplan) preferred.
- Strong business acumen with the ability to balance cost efficiency and customer experience outcomes.
- Excellent communication, executive presentation, and stakeholder influence skills; ability to explain complex analytical concepts to non-technical audiences.
- Comfortable operating in fast-paced, ambiguous, and highly dynamic environments.
YOUR LOCATION:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
OUR COMMITMENT TO INCLUSION & BELONGING
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
HOW WE'LL TAKE CARE OF YOU
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range $168,000—$210,000 USD
See all 19+ Demand Planning Analyst jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Demand Planning Analyst roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Demand Planning Analyst
Frame your credentials around supply chain forecasting
TN status for this role routes through the Management Consultant category, so your resume and credentials need to emphasize analytical decision-support work, not just operational tasks. A degree in supply chain management, operations research, or industrial engineering strengthens your case.
Target employers with active supply chain operations
Manufacturers, retailers, and consumer goods companies with large distribution networks are experienced with visa sponsorship and frequently hire for specialized roles. Search among employers with recent visa filings to identify industries with consistent demand planning headcount rather than guessing which sectors sponsor.
Request a support letter that names USMCA explicitly
Your employer's TN support letter must state the Management Consultant classification and tie your day-to-day duties, such as statistical forecasting and inventory analysis, to that category. A vague letter citing only your job title gets pushed back at the port of entry.
Clarify your degree equivalency before the offer stage
CBP officers assess whether your degree field aligns with the offered role. If your degree is in a tangential field like economics or mathematics, prepare a credential evaluation and a brief written explanation connecting your coursework to demand planning analysis.
Use Migrate Mate to find employers already set up to sponsor
Not every company knows how to write a compliant TN support letter for a Demand Planning Analyst. Migrate Mate surfaces employers with recent visa filings in your field so you spend your energy on conversations that can actually move forward.
Prepare for same-day approval at the Canadian border
Canadian citizens can present their TN package directly to CBP at a land border crossing or preclearance airport. Bring your offer letter, support letter, credentials, and passport. Processing is typically completed in under two hours with a complete package.
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Find Demand Planning Analyst JobsDemand Planning Analyst TN Visa: Frequently Asked Questions
Does a Demand Planning Analyst role qualify for TN visa status?
Yes, but the classification depends on how your duties are framed. CBP adjudicates Demand Planning Analyst roles under the Management Consultant category, which covers professionals who provide analytical guidance to improve organizational decision-making. Your employer's support letter must connect forecasting, inventory modeling, and supply chain analysis work explicitly to that category. Roles limited to data entry or order processing are unlikely to qualify.
How does TN compare to H-1B for a Demand Planning Analyst role?
TN is faster and more predictable for Canadians and Mexicans than H-1B. There is no annual lottery, no cap for Canadian citizens, and no multi-month USCIS processing window. A Canadian applicant can receive TN status the same day at a port of entry. H-1B requires surviving a random lottery before any adjudication begins, which makes it a slower and less reliable path for this occupation.
Can a Mexican citizen get TN sponsorship for this role?
Yes. Mexican citizens apply through a U.S. consulate rather than a port of entry, and TN status does carry an annual cap of 5,500 for Mexican nationals under USMCA. In practice, the cap is rarely exhausted, but Mexican applicants should apply with enough lead time before their intended start date. The Management Consultant classification applies to both Canadian and Mexican citizens equally.
Where can I find Demand Planning Analyst jobs with TN visa sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals searching for roles at employers experienced with visa sponsorship. It filters employers by recent visa filings, so you can focus on companies that have demonstrated experience with the sponsorship process for analytical roles rather than cold-pitching employers unfamiliar with hiring international talent.
What happens to my TN status if I change employers?
TN status is employer-specific. If you change jobs, your new employer must issue a fresh support letter and you will need to obtain a new TN authorization before you start working. Canadian citizens can process the new TN at a port of entry on their way back from any international trip. Mexican citizens need to schedule a new consular appointment. You cannot work for the new employer under your previous employer's TN authorization.
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