TN Visa Vendor Risk Management Jobs
Vendor Risk Management professionals qualify for TN visa sponsorship under the economist or management consultant categories, depending on role scope. Canadian citizens can apply at the border with no cap; Mexican citizens follow the consular process. A relevant bachelor's degree and a U.S. employer offer letter are required.
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Get Access To All JobsINTRODUCTION
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
ROLE AND RESPONSIBILITIES
Associate Director, Vendor and Service Management Pharmacist
Pharmacy Vendor and Service Management
LillyDirect Pharmacy Operations | Indianapolis, IN
About LillyDirect
U.S. consumers navigate considerable complexity in managing their healthcare, and their experience is often vastly different from the personalized, seamless engagements we have come to expect from the banking, retail, and travel industries. While the pandemic led to innovations in virtual care, alternate models for distribution, and integrated health and wellness solutions, these innovations focus on specific points in the patient journey rather than a holistic, end-to-end patient experience.
Launched in January 2024 for people in the U.S. living with obesity, migraine, and diabetes, LillyDirect is an industry-first digital healthcare experience designed to support and empower patients on their care journey. Through this new operating model, Lilly aims to improve patient access to care, help reduce healthcare costs, and enable better outcomes for people living with chronic disease. The rapid uptake of LillyDirect since its launch underscores the significant unmet need of people struggling to navigate the complex U.S. health care system. As such, we are seeking to expand our offerings and scale business operations to enable better outcomes for patients.
We are seeking an experienced Pharmacist to own the third-party vendor relationships and manage the service performance that LillyDirect Pharmacy depends on to operate. The ideal candidate brings strong professional judgment, a performance and analytics mindset, and a commitment to patient safety and compliance, ideally in an online or direct-to-patient environment.
This position defines and maintains the service level and key performance indicator framework for the pharmacy's third-party services, runs recurring service reviews, and drives remediation when performance falls short of agreed levels. The successful candidate partners with Procurement and Legal on contract governance and works across pharmacy operations, quality, and technology as LillyDirect scales its direct-to-patient operating model.
This is a pharmacist position because vendor and service failures reach the patient. The successful candidate evaluates service performance for its effect on prescription accuracy and patient safety, and retains licensed capacity to verify prescriptions when needed.
Key Responsibilities
- Own the third-party vendor and service provider relationships that LillyDirect Pharmacy depends on to operate.
- Define and maintain the service level and key performance indicator framework for third-party services, and measure performance against it.
- Lead recurring service reviews with vendor leadership, and drive remediation plans when performance falls short of agreed levels.
- Partner with Procurement and Legal on contract governance, including scope, service terms, renewals, and performance provisions.
- Provide input to vendor spend forecasting and contract budget planning for pharmacy leadership, drawing on contract terms, renewals, and service performance.
- Translate service performance data into reporting for pharmacy leadership, including trends, risks, and recommended corrective actions.
- Partner with Quality Assurance, Regulatory Affairs, and Risk Management where service performance affects pharmacy records, deviation documentation, or inspection readiness.
- Verify accuracy of prescription orders and resolve issues with prescribers and patients as licensed capacity requires.
- Collaborate with internal teams (logistics, commercial operations, customer support, IT) to streamline processes and enhance patient satisfaction.
- Review and improve workflow processes to optimize efficiency and patient care.
- Contribute to the design and improvement of processes and systems that support pharmacy operations, including third-party service performance monitoring and reporting.
- Stay current on industry trends and technological advancements related to direct-to-patient pharmacy operations, and translate those into operational changes that drive state-of-the-art execution.
- Per the in-office schedule created by the pharmacy scheduler, this position will be expected to work scheduled shifts Monday through Friday, with a minimum of three days on site each week and up to two days worked remotely when appropriate. Remote work flexibility applies consistent with Lilly's remote work policy.
BASIC QUALIFICATIONS
- Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree.
- Active, unrestricted Indiana pharmacist license in good standing.
- Minimum of 3 years of experience in pharmacy practice or pharmacy operations.
ADDITIONAL PREFERENCES
- Experience in a high-volume, centralized, or direct-to-patient pharmacy environment.
- Experience owning vendor or third-party service relationships, including service level design, performance measurement, and remediation.
- Experience partnering with Procurement, Sourcing, or Legal on contract governance, renewals, and performance provisions.
- Experience building performance reporting and analytics that drive operational decisions.
- Experience with pharmacy management software and workflow automation, including performance monitoring and reporting tools.
- Willingness to obtain and maintain pharmacist licensure in additional states as the LillyDirect footprint expands.
- Strong attention to detail and commitment to patient safety.
- Excellent leadership, organizational, and communication skills. Supervisory experience preferred.
- Demonstrated ability to influence and communicate across levels of technical experts and senior leadership.
- Lilly may provide support for or sponsor work authorization or visas for this role for internal applicants only.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).
COMPENSATION
- Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $132,000 - $193,600.
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
INTRODUCTION
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
ROLE AND RESPONSIBILITIES
Associate Director, Vendor and Service Management Pharmacist
Pharmacy Vendor and Service Management
LillyDirect Pharmacy Operations | Indianapolis, IN
About LillyDirect
U.S. consumers navigate considerable complexity in managing their healthcare, and their experience is often vastly different from the personalized, seamless engagements we have come to expect from the banking, retail, and travel industries. While the pandemic led to innovations in virtual care, alternate models for distribution, and integrated health and wellness solutions, these innovations focus on specific points in the patient journey rather than a holistic, end-to-end patient experience.
Launched in January 2024 for people in the U.S. living with obesity, migraine, and diabetes, LillyDirect is an industry-first digital healthcare experience designed to support and empower patients on their care journey. Through this new operating model, Lilly aims to improve patient access to care, help reduce healthcare costs, and enable better outcomes for people living with chronic disease. The rapid uptake of LillyDirect since its launch underscores the significant unmet need of people struggling to navigate the complex U.S. health care system. As such, we are seeking to expand our offerings and scale business operations to enable better outcomes for patients.
We are seeking an experienced Pharmacist to own the third-party vendor relationships and manage the service performance that LillyDirect Pharmacy depends on to operate. The ideal candidate brings strong professional judgment, a performance and analytics mindset, and a commitment to patient safety and compliance, ideally in an online or direct-to-patient environment.
This position defines and maintains the service level and key performance indicator framework for the pharmacy's third-party services, runs recurring service reviews, and drives remediation when performance falls short of agreed levels. The successful candidate partners with Procurement and Legal on contract governance and works across pharmacy operations, quality, and technology as LillyDirect scales its direct-to-patient operating model.
This is a pharmacist position because vendor and service failures reach the patient. The successful candidate evaluates service performance for its effect on prescription accuracy and patient safety, and retains licensed capacity to verify prescriptions when needed.
Key Responsibilities
- Own the third-party vendor and service provider relationships that LillyDirect Pharmacy depends on to operate.
- Define and maintain the service level and key performance indicator framework for third-party services, and measure performance against it.
- Lead recurring service reviews with vendor leadership, and drive remediation plans when performance falls short of agreed levels.
- Partner with Procurement and Legal on contract governance, including scope, service terms, renewals, and performance provisions.
- Provide input to vendor spend forecasting and contract budget planning for pharmacy leadership, drawing on contract terms, renewals, and service performance.
- Translate service performance data into reporting for pharmacy leadership, including trends, risks, and recommended corrective actions.
- Partner with Quality Assurance, Regulatory Affairs, and Risk Management where service performance affects pharmacy records, deviation documentation, or inspection readiness.
- Verify accuracy of prescription orders and resolve issues with prescribers and patients as licensed capacity requires.
- Collaborate with internal teams (logistics, commercial operations, customer support, IT) to streamline processes and enhance patient satisfaction.
- Review and improve workflow processes to optimize efficiency and patient care.
- Contribute to the design and improvement of processes and systems that support pharmacy operations, including third-party service performance monitoring and reporting.
- Stay current on industry trends and technological advancements related to direct-to-patient pharmacy operations, and translate those into operational changes that drive state-of-the-art execution.
- Per the in-office schedule created by the pharmacy scheduler, this position will be expected to work scheduled shifts Monday through Friday, with a minimum of three days on site each week and up to two days worked remotely when appropriate. Remote work flexibility applies consistent with Lilly's remote work policy.
BASIC QUALIFICATIONS
- Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree.
- Active, unrestricted Indiana pharmacist license in good standing.
- Minimum of 3 years of experience in pharmacy practice or pharmacy operations.
ADDITIONAL PREFERENCES
- Experience in a high-volume, centralized, or direct-to-patient pharmacy environment.
- Experience owning vendor or third-party service relationships, including service level design, performance measurement, and remediation.
- Experience partnering with Procurement, Sourcing, or Legal on contract governance, renewals, and performance provisions.
- Experience building performance reporting and analytics that drive operational decisions.
- Experience with pharmacy management software and workflow automation, including performance monitoring and reporting tools.
- Willingness to obtain and maintain pharmacist licensure in additional states as the LillyDirect footprint expands.
- Strong attention to detail and commitment to patient safety.
- Excellent leadership, organizational, and communication skills. Supervisory experience preferred.
- Demonstrated ability to influence and communicate across levels of technical experts and senior leadership.
- Lilly may provide support for or sponsor work authorization or visas for this role for internal applicants only.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).
COMPENSATION
- Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $132,000 - $193,600.
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
See all TN Visa Vendor Risk Management Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Vendor Risk Management Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship in Vendor Risk Management
Frame your credentials around specialty occupation
TN visa approval depends on your degree aligning directly with the Vendor Risk Management role. A finance, business, or information systems degree supports the file. A mismatched degree, even with years of experience, creates problems at adjudication.
Target employers with active third-party risk programs
Banks, insurers, and healthcare systems operating under OCC or FFIEC vendor oversight requirements routinely sponsor TN professionals for this work. These regulated industries treat Vendor Risk Management as a compliance function, not a discretionary hire.
Clarify which TN category applies before applying
Vendor Risk Management roles can qualify under economist, management consultant, or computer systems analyst depending on the job description. Confirm with your prospective employer which category the offer letter will cite before submitting any application.
Get your offer letter to name the TN category explicitly
CBP officers at the border assess TN eligibility on the spot for Canadians. An offer letter that states the TN category, your degree field, and the professional nature of the duties reduces the risk of on-site questions or secondary inspection.
Use Migrate Mate to find employers sponsoring TN roles
Search Migrate Mate to identify U.S. employers actively hiring Vendor Risk Management professionals with TN visa sponsorship. Filtering by sponsorship history saves time and focuses your outreach on employers already familiar with the TN process.
Prepare for Mexican consular timelines before accepting an offer
Mexican citizens must schedule a consular interview at a U.S. embassy, which adds weeks to the timeline. Align your start date with your employer after factoring in appointment availability, document preparation, and any administrative processing delays.
Vendor Risk Management TN Visa: Frequently Asked Questions
Does Vendor Risk Management qualify for TN visa sponsorship?
Yes, Vendor Risk Management roles can qualify under the TN visa, typically under the management consultant or economist category depending on the job duties. The role must require a bachelor's degree in a directly related field such as finance, business administration, or information systems, and the work must be professional in nature.
How does TN visa sponsorship compare to H-1B for Vendor Risk Management professionals?
TN is significantly more practical for this role. There is no lottery, no annual cap for Canadians, and processing can happen at the border for Canadian citizens on the same day. H-1B visa requires lottery selection, a multi-month filing window, and an October 1 start date. For Vendor Risk Management professionals who qualify under USMCA, TN is the faster, more predictable path.
What documents does my employer need to provide for my TN application?
Your employer must provide a detailed offer letter that includes your job title, a description of duties confirming the professional nature of the work, the TN category being claimed, the duration of employment, and your educational qualifications. The letter does not need to be filed with USCIS in advance for Canadian citizens applying at the port of entry, but it must be thorough enough for a CBP officer to adjudicate on the spot.
Where can I find Vendor Risk Management jobs with TN visa sponsorship?
Migrate Mate is built specifically for this search. You can filter by visa type and find U.S. employers actively hiring for Vendor Risk Management roles with TN sponsorship, rather than applying broadly and discovering late in the process that an employer won't support the visa category.
Can I switch employers on a TN visa if I find a better Vendor Risk Management role?
Yes, but the new employer must support a new TN application before you start working for them. TN status is tied to the specific employer named in your application. Canadian citizens can typically process the change at a port of entry, while Mexican citizens will need to go through consular processing again or file a change of status with USCIS.