Mid Level Account Services Representative Jobs
Mid level account services representative jobs go to professionals ready to own client portfolios end to end, resolve escalations independently, and guide junior staff without constant oversight. Openings cover 31% remote and hybrid settings across Healthcare & Medical Services, Technology & Software, and Accounting & Auditing, with employers like Amazon, BDO, and Amazon Web Services hiring at this level now.
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Administers an effective Clinical Health Services program through multi-disciplinary teams to improve health care outcomes and client satisfaction.
Develops actionable insights on opportunities and fosters programs to improve the operational efficiency and cost-effectiveness of Clinical Health Services processes and programs.
Oversees the Clinical Health Services department's compliance with federal and local requirements and departmental guidelines and procedures.
Plans, develops, and manages the budget, exercising appropriate fiscal constraints to ensure the most efficient and economic practices for optimal service delivery within established budget.
Remains abreast on all current laws pertaining to the department and company operations.
Negotiates written agreements with outside providers and facilities in conjunction with other internal departments.
Establishes and maintains cooperative and productive professional relationships with health coordinators and case managers at various facilities and community organizations.
Provides direct supervision to the Clinical Health Services staff, and other staff personnel assigned to the administration.
Ensures professional cooperation between Clinical Health Services and all other departments and administrations.
A Brief Overview
Designs and implements Clinical Health medical services, leveraging industry-proven procedures and best practices. Assists with clinical Health Service programs, procedures, and services.
What you will do
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Works closely with functional Health Services managers in order to ensure ongoing consistency and accuracy in clinical interventions supporting current members.
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Takes accountability for completing tasks aimed to successfully achieve the financial, operational, and quality objectives of the work area.
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Assists in implementing and sustaining action plans, initiatives, and strategies for Clinical Health Services policies and procedures.
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Provides application expertise to Health Services account managers as needed, to aid in the retention of existing clients by improving team member use of healthcare resources and tools.
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Partners with patient resources and divisional management, Clinical Education, and other key departments to assist in the evaluation of performance initiatives, subsequently recommending appropriate training to positively impact outcomes.
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Works to implement effective Clinical Health Services change management plans when new initiatives are rolled out or enhanced by upper management.
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Facilitates regular staff meetings to ensure all team members are fully versed on ongoing as well as new work area policies, procedures, and expectations.
Required Qualifications
Must reside in OH, WV, KY or LA
5-7 years in clinical area of expertise - LPCC, LPCC-S, LISW, LISW-S, RN (Master level)
Supervisory/managerial experience managed care and care management
For Behavioral Health (BH) roles, colleagues residing outside of Ohio must be in the process of obtaining the required licensure upon hire and are expected to secure licensure within 60 days of their hire date.
RN and/or Behavioral Health license in good standing with no restrictions required
Preferred Qualifications
Mastery of problem solving and decision making skills.
Mastery of collaboration and teamwork.
Mastery of growth mindset (agility and developing yourself and others) skills.
Mastery of execution and delivery (planning, delivering, and supporting) skills.
Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option.
Ability to function in clinical setting with diverse cultural dynamics of clinical staff and patients.
Mastery knowledge of phases of care transitions and resources available for patients.
Mastery of digital literacy skills.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$78,331.00 - $187,460.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 11/27/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Find JobsMid Level Account Services Representative Job Market
Who's Hiring
- Amazon18

- BDO12

- Amazon Web Services11

- State Farm9

- Alvarez & Marsal8

Top Industries Hiring
- Healthcare & Medical Services89
- Technology & Software75
- Accounting & Auditing37
- Consulting & Professional Services32
- Education27
Mid Level Account Services Representative Jobs: Frequently Asked Questions
How do I get a mid level account services representative job?
Position yourself by highlighting hands-on experience managing accounts, resolving complex client issues without escalation, and delivering measurable outcomes like retention improvements or revenue growth. Emphasize moments where you took full ownership of a relationship or project. Tailor your resume to show progression in scope and responsibility, and be ready to discuss specific accounts you managed and the results you drove.
Which companies hire mid level account services representatives?
Companies hiring mid level account services representatives right now include Amazon, BDO, and Amazon Web Services, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from companies with established client bases that need experienced professionals to maintain relationships, grow accounts, and reduce churn.
Are there remote mid level account services representative jobs?
Yes, though availability varies by employer and industry. About 31% of mid level account services representative openings are remote or hybrid as of November 2026, reflecting broader flexibility in client-facing roles where relationship management can often happen effectively over digital channels. On-site roles still exist, particularly at companies prioritizing in-person client interaction.
How do I move up to a mid level account services representative role?
Moving into a mid level account services representative role comes from consistently expanding your scope over your first few years. Focus on deepening product or service knowledge, taking ownership of full account cycles rather than just tasks, and building a record of measurable client outcomes. Demonstrating that you can resolve issues proactively and mentor newer team members signals readiness for mid level responsibility.
Which industries hire the most mid level account services representatives?
Mid Level account services representative roles concentrate in Healthcare & Medical Services, Technology & Software, and Accounting & Auditing, based on current listings on Migrate Mate as of November 2026. These sectors tend to rely heavily on sustained client relationships and recurring revenue, which creates consistent demand for experienced account services professionals who can manage complex portfolios independently.