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Senior AI Product Manager – Technology & Experience

West Monroe is seeking a Senior AI Product Manager to join our Technology & Experience Practice within the Software discipline. This hands-on product role will help clients design, build, and deploy AI-enabled software and operational intelligence solutions that drive measurable business outcomes. You will work side-by-side with engineers and client stakeholders, leading product workstreams from problem definition through deployment and adoption while applying AI across the software development lifecycle (SDLC) to improve speed and quality.

What You Will Do

• Lead product workstreams from problem definition and discovery through development, deployment, adoption, and continuous improvement.
• Define product strategies, roadmaps, requirements, backlogs, and priorities that incorporate AI and automation.
• Partner closely with software engineers and architects to shape solutions, evaluate technical tradeoffs, and translate business needs into software that delivers measurable value.
• Lead Agile product delivery from concept to production, managing priorities, dependencies, risks, and stakeholder expectations.
• Shape and deliver AI-powered capabilities such as copilots, intelligent workflows, automation solutions, and operational intelligence products.
• Apply AI-assisted development approaches across discovery, requirements, prototyping, development, testing, documentation, and release planning.
• Drive client workshops, pilots, product adoption, and feedback loops to ensure solutions are actively used and delivering intended outcomes.
• Establish and monitor success measures such as adoption, cycle time, product performance, and business impact.
• Ensure deliverables meet or exceed client expectations through effective quality assurance and proactive identification and mitigation of delivery risks.
• Contribute product, software, and AI expertise to client research, proposals, pursuits, and Software discipline assets.
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

What You Will Bring

• 5+ years of experience in product management, technology consulting, software delivery, or related roles.
• Experience delivering software products in client environments and working closely with engineering teams from concept through production.
• Strong experience with Agile product delivery, backlog management, prioritization, and translating business needs into actionable requirements.
• Experience incorporating AI/LLMs into products and familiarity with platforms such as OpenAI, Claude, Vertex AI, or similar technologies.
• Ability to engage with engineers and architects on solution design, architecture, feasibility, and technical tradeoffs.
• Familiarity with AI-assisted development practices and tooling across the SDLC.
• Experience with workflow automation, data platforms, operational systems, or AI-enabled software solutions preferred.
• Strong communication skills across technical and non-technical audiences, with the ability to operate effectively in fast-paced, client-facing environments.
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
• Ability to travel 25 to 50%.
• A commitment to inclusion and diversity, and openness to new ideas and perspectives.
• Ability to work permanently in the United States without sponsorship.

Other consultancies talk at you.
At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to recruiting@westmonroe.com.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.