Senior Level Application Support Engineer Jobs
Senior level application support engineer jobs place experienced engineers in charge of critical system stability, cross-functional escalation ownership, and the technical direction of support operations. Roles are spread across on-site, remote, and hybrid settings in Technology & Software, Investment & Asset Management, and Banking & Financial Services, with employers like Jack Henry & Associates, BNY, and Cls US Services hiring at this level now.
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Showing 5 of 18+ Senior Level Application Support Engineer jobs
What You'll Do
- Understand and own the end-to-end integration and reliability of MES and ERP applications
- Define and drive SLOs and reliability standards across critical factory software systems
- Work directly with software developers and users on the production floor to understand issues and provide solutions in real-time
- Create workarounds for issues that require immediate solutions if a permanent one is not immediately available, then drive permanent fixes upstream with development teams
- Document troubleshooting guides and provide training to users so that they are empowered to resolve issues on their own
- Design and implement automation, observability, and monitoring systems to optimize utilization and reliability of factory software
- Lead post-incident reviews and root-cause analyses, turning findings into long-term reliability improvements
- Work as an incident commander of production critical calls that require coordination between cross-functional teams
- Mentor support engineers, set technical best practices, and influence the broader support roadmap for factory software reliability
What You'll Bring
- Degree in an engineering field or equivalent experience
- 6+ years of support, SRE, or DevOps engineering experience and strong working knowledge of SQL
- Experience with containerization and orchestration (Docker, Kubernetes) and cloud or on-prem infrastructure
- Experience building CI/CD pipelines and managing infrastructure-as-code (e.g., Terraform, Ansible)
- Strong experience with monitoring and observability tools like Prometheus, Grafana, Splunk
- Deep understanding of distributed and integrated systems, their dependencies, and failure modes
- Demonstrated technical leadership, including mentoring engineers and driving cross-team technical initiatives
- Excellent interpersonal skills, energetic and a self-starter
- Strong organizational skills along with demonstrated ability to manage multiple tasks simultaneously
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
What You'll Do
- Understand and own the end-to-end integration and reliability of MES and ERP applications
- Define and drive SLOs and reliability standards across critical factory software systems
- Work directly with software developers and users on the production floor to understand issues and provide solutions in real-time
- Create workarounds for issues that require immediate solutions if a permanent one is not immediately available, then drive permanent fixes upstream with development teams
- Document troubleshooting guides and provide training to users so that they are empowered to resolve issues on their own
- Design and implement automation, observability, and monitoring systems to optimize utilization and reliability of factory software
- Lead post-incident reviews and root-cause analyses, turning findings into long-term reliability improvements
- Work as an incident commander of production critical calls that require coordination between cross-functional teams
- Mentor support engineers, set technical best practices, and influence the broader support roadmap for factory software reliability
What You'll Bring
- Degree in an engineering field or equivalent experience
- 6+ years of support, SRE, or DevOps engineering experience and strong working knowledge of SQL
- Experience with containerization and orchestration (Docker, Kubernetes) and cloud or on-prem infrastructure
- Experience building CI/CD pipelines and managing infrastructure-as-code (e.g., Terraform, Ansible)
- Strong experience with monitoring and observability tools like Prometheus, Grafana, Splunk
- Deep understanding of distributed and integrated systems, their dependencies, and failure modes
- Demonstrated technical leadership, including mentoring engineers and driving cross-team technical initiatives
- Excellent interpersonal skills, energetic and a self-starter
- Strong organizational skills along with demonstrated ability to manage multiple tasks simultaneously
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
See All 18 Senior Level Application Support Engineer Jobs
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Find JobsSenior Level Application Support Engineer Job Market
Who's Hiring
- Jack Henry & Associates6
- BNY2
- Cls US Services2
- Tesla1
- Siemens1
Top Industries Hiring
- Technology & Software5
- Investment & Asset Management4
- Banking & Financial Services2
- Manufacturing1
- Electronics & Hardware1
Senior Level Application Support Engineer Jobs: Frequently Asked Questions
How do I get a senior level application support engineer job?
Employers at this level look for engineers who have owned complex production incidents end-to-end, not just resolved tickets. Demonstrating experience driving root-cause analysis, designing monitoring frameworks, and mentoring junior engineers sets strong candidates apart. Highlight specific systems you have stabilized, integrations you have architected, and process improvements you have led, since senior roles reward documented ownership over general experience.
Which companies hire senior level application support engineers?
Companies hiring senior level application support engineers right now include Jack Henry & Associates, BNY, and Cls US Services, based on current listings on Migrate Mate as of July 2026. Hiring at this level tends to concentrate among enterprise technology firms, financial services organizations, and large healthcare systems that run complex, business-critical application environments requiring seasoned technical leadership.
Are there remote senior level application support engineer jobs?
Yes, remote and hybrid availability at this level is substantial. About 71% of senior level application support engineer openings are remote or hybrid as of July 2026, reflecting employer confidence in placing experienced engineers outside the office. Senior candidates with strong async communication skills and a history of leading distributed incident response tend to be well positioned for these roles.
What makes an application support engineer role senior level?
Senior level roles go beyond resolving production issues to owning the stability and reliability of entire application ecosystems. Expectations include leading major incident response, driving architectural decisions around monitoring and alerting, defining support processes, and mentoring mid-level and junior engineers. Senior engineers are also typically the primary technical liaison between support, development, and business stakeholders during critical outages or system changes.
Which industries hire the most senior level application support engineers?
Senior level application support engineer roles concentrate in Technology & Software, Investment & Asset Management, and Banking & Financial Services, based on current listings on Migrate Mate as of July 2026. These sectors rely heavily on complex, integrated application stacks where experienced engineers who can own stability, lead escalations, and prevent recurring failures provide direct operational and business value.