Associate Director Clinical Operations Jobs in New Mexico

Position Overview

General Description

Eastern New Mexico University is located in Portales, New Mexico. ENMU is the third-largest university in the state and is a member of the NCAA Division II and the Lone Star Conference. ENMU sponsors 13 NCAA sports programs with approximately 400 student-athletes, as well as men’s and women’s rodeo and cheer.

Position Summary

This position reports directly to the director of athletics and oversees all athletic facility and event operations. This includes Steve Loy Family Foundation Stadium, Steve Loy Family Foundation Arena, baseball and softball fields and facilities, weight room, and any other related athletic facilities. In addition, the Associate Director oversees the management of athletic events, serving as a member of the athletic department's senior management team and helping to lead the athletic department and the university in achieving their mission and goals. Furthermore, this position will supervise student workers and other personnel.

Duties and Responsibilities:

- Serve as a member of the athletic department administrative staff and senior management team
- Oversee all aspects of the daily operations for athletic facilities. Includes facility scheduling, planning, maintenance, renovation plans, and other facility-related items
- Work with coaches, event staff, intramural staff, students, physical plant, security, local school district personnel, and external customers regarding facility needs
- Serve as the primary liaison and coordinator between athletics and physical plant as it pertains to athletic facility and equipment needs, set-up and breakdowns, including coordinating custodial services with the physical plant
- Oversee, manage, and participate in event operations in the delivery of a high standard of event management, participant assistance, and customer service before, during, and after the events
- Develop and implement emergency management plans (including inclement weather) for each athletics facility
- Assist the Director of Athletics in preparing, submitting, and implementing bids to host conference and NCAA post-season competition on the ENMU campus
- The Lone Star Conference (LSC) requires a “Game Administrator” to be present at all home games. This position will serve as the primary game administrator for home athletics events
- Communication and coordination with officials and visiting coaches in the weeks before home events and on the day of the game/event
- Develop and distribute to visiting teams and officials a comprehensive “visitors' guide” to assist them in having a positive experience while competing at ENMU
- Perform facility assessments and custodial inspections
- Review and approve work order requests for facilities
- Implement programs and plans to see that customer needs are being met, and monitor customer satisfaction
- Create master calendars for practice, games, and events specific to each facility
- Develop, operate, and maintain an automated scheduling system
- Prepare pre- and post-event logistic reports as it pertains to the facility in use
- Seek quotes for ordering equipment and supplies pertaining to each facility
- Prepare requisitions and PO’s for the purchasing of equipment
- Manage the maintenance and operations of athletic facilities and equipment
- Create and implement a maintenance plan for facilities and major equipment
- Assist and assign set-ups and break-downs for facilities when in use
- Communicate on a consistent and ongoing basis with the athletic director, administrative staff, and coaches
- Conduct meetings with personnel to coordinate and schedule work assignments
- Work with local community officials on relationships/usage of Greyhound athletic facilities
- Evaluate existing building maintenance needs and system efficiencies/deficiencies and propose improvements as needed
- Comply with all applicable standards, policies, and procedures, including safety procedures and the maintenance of a clean work area
- Interview, select, train, supervise, and evaluate support staff
- Work with architects, contractors, physical plant, and the director of athletics as it pertains to new athletic facility projects
- Create strategic plans for athletic facilities in coordination with the athletic director
- Coordinate athletic concessions operations with our concession vendor
- Recruit and identify all revenue sources for facilities
- Create summer camp schedules for facilities and Greyhound Sports Teams
- Develop a financial plan for sustaining all athletic facilities, including rental fees
- Assist with signage for corporate sponsorships
- Conduct/assist with special projects as needed
- Regular and predictable attendance required
- Perform other duties as assigned

Minimum Job Requirements:

Bachelor’s Degree required, master’s degree preferred, preferably in sports management or related field. A minimum of three years of experience in sports administration is required, with preference in the collegiate athletic setting. Experience in athletic event operations preferred, with a preference in the collegiate athletic setting.

Knowledge, Skills, and Abilities:

- Professional demeanor, strong integrity, and passionate desire to grow as a professional, while contributing to the value of the athletic department, the University, and the community
- Strong work ethic with the ability to work independently, exercise creativity, solve problems, be attentive to detail, lead, organize, and deploy staff in a fast-paced environment
- Be a strong team player and develop team dynamics within the athletic staff
- Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
- Strong interpersonal skills and the ability to work professionally and effectively with a wide range of constituencies in a diverse community
- Ability to communicate effectively, both orally and in writing
- Strong customer service skills
- Must have excellent organizational and time management skills. Ability to work under pressure and deadlines
- Knowledge of budget and cost estimating principles and procedures
- Must be able to comprehend instructions and operate equipment when necessary
- Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments
- Skill in organizing resources and establishing priorities

Working Conditions

Physical Demand and Working Conditions:

This position requires some level of physical work on a fairly frequent basis, which would require exerting up to 75 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Work is performed outside and inside buildings, and must work in all weather conditions, winter and summer. Must wear appropriate clothing for the day's conditions. Safety equipment will be provided when necessary. Work is performed in conditions with exposure to noise, vibration, dirt, odor, fumes, toxic situations, and/or electrical issues that may be hazardous. Must have the physical dexterity to operate a variety of equipment. Work demands in this position require substantial time during all hours of the day, evening, and weekends. Must have a valid driver’s license.

Essential Functions:

defined under the Americans with Disabilities Act, these include the aforementioned duties and responsibilities, minimum job requirements, knowledge, skills, and abilities, as well as physical demands and working conditions. This is not necessarily an all-inclusive listing.

Additional Information

Application Review Date:

Condition of Employment: Must pass a pre-employment background check.

Electronic Application Instructions:

Electronic applications should be submitted through the "Apply" link at the top of this page. Please attach the following required documents to your electronic application:

Required Documents:

Please ensure that you attach all required documents, even if you have applied for other positions at ENMU, as the committee does not have access to those records.

• Letter of interest
• Resume
• Contact information for three references (blind or off-list reference checks may be conducted on finalists)
• Transcripts (unofficial for application purposes)

Equal Employment Opportunity /Title IX/IPRA.

Eastern New Mexico University does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other characteristic protected under federal, state, or local laws. If a reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please contact the Office of Human Resources at (575) 562-2115. New Mexico is an open records state; therefore, ENMU complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Any concerns regarding sex discrimination should be addressed to the Title IX Coordinator at either titleix.coordinator@enmu.eu, (575) 562-2235, or Curry Hall Office 127, 1500 S Avenue K, Portales, NM 88130. Requests for inspection of public records should be sent to planning.analysis@enmu.edu. For any other inquiries, please contact Human Resources at (575) 562-2115 or e-mail ENMU.HRrecruiter@enmu.edu.

Insurance

Insurance for Eastern New Mexico University is offered through the New Mexico Public Schools Insurance Authority. High coverage and low coverage options are offered for medical and dental insurance so employees can choose the plan that’s right for them.

• Health insurance is offered through both Blue Cross and Blue Shield of New Mexico and the Presbyterian Health Plan
• Dental insurance is offered through United Concordia, Delta Dental, and Blue Cross Blue Shield Dental
• Vision insurance is offered through Davis Vision
• Life insurance is offered through Standard Life Insurance Company and UNUM Life Insurance Company

Retirement

Eastern New Mexico University participates with the New Mexico Educational Retirement Board (NMERB), Social Security, and Medicare. The University also offers supplemental retirement plans. 403b and 457b plans are available through TIAA/CREF, AIG VALIC, Roth 403b and 457b plans are also available through TIAA/CREF.

Paid Time Off

Full time exempt employees accrue 14.66 hours of annual leave and 14 hours of medical leave per month.

Employee Educational Assistance Plan

Eastern New Mexico University offers a tuition waiver for regular employees and retirees. This program waives the tuition for three courses (up to nine credit hours) per semester. Employees' spouses or children may be eligible to use the tuition waiver during any semester that it is not being used by the employee.