Senior Level Business Services Manager Jobs
Senior level business services manager jobs place experienced professionals in charge of operational strategy, cross-functional oversight, and the teams responsible for delivering results at scale. Openings concentrate in Technology & Software, Consulting & Professional Services, and Healthcare & Medical Services, with a mix of on-site, remote, and hybrid settings, and employers like HDR, Atmos Energy Corporation, and UST hiring at this level now.
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Showing 5 of 18+ Senior Level Business Services Manager jobs
INTRODUCTION
DXC Technology is a leading global technology services provider helping the world's largest enterprises and public sector organizations modernize mission-critical systems, optimize operations, and accelerate innovation through AI, cloud, security, and enterprise technology solutions.
Our Insurance Software and Business Process Solutions (ISB) organization partners with insurers worldwide to transform and manage core insurance operations. By combining deep insurance expertise, market-leading software platforms, and AI-powered solutions, we help clients modernize policy administration, claims, billing, underwriting, and digital engagement across Life & Annuity, Property & Casualty, and Specialty Insurance.
Are you a senior P&C insurance business leader who knows how to run and grow a large-scale outsourced insurance services operation?
Do you combine deep Property & Casualty insurance expertise with strong commercial acumen, operational leadership and a passion for innovation?
This is an exciting opportunity to join DXC Technology's Insurance Software and BPS (ISB) business and take a leading role in shaping the future of our Property & Casualty Business Process Services organization.
THE OPPORTUNITY
We are looking for an accomplished Senior Manager – Property & Casualty Business Process Services to lead a significant global portfolio of outsourced insurance operations supporting leading US P&C insurance carriers.
This is much more than an operational delivery role. You will have the opportunity to shape and grow an established business, lead large international teams, strengthen strategic client relationships and drive meaningful improvements in business performance and profitability.
You will bring together operational excellence, financial discipline, commercial growth and technology-enabled transformation to take the P&C BPS business to its next stage of development.
WHAT YOU'LL LEAD
Global Business & Operational Leadership
- Lead a large-scale P&C insurance BPS portfolio across onshore, nearshore and offshore delivery locations.
- Drive operational excellence, service quality, productivity and workforce effectiveness.
- Build and develop high-performing delivery and account leadership teams.
Financial & Commercial Performance
- Own significant business and financial performance responsibilities, including revenue, profitability, budgets and margins.
- Drive portfolio growth, account expansion, renewals and new business opportunities.
- Partner with sales and commercial teams on strategic pursuits, solution development and client negotiations.
Executive Client Relationships
- Build trusted relationships with senior executives at major US P&C insurance carriers.
- Lead executive governance, strategic business reviews and transformation discussions.
- Position DXC as a strategic business partner, delivering measurable value to clients.
Transformation, Automation & AI
- Drive modernization of outsourced insurance operations through process optimization, automation and AI.
- Identify opportunities to improve productivity, quality, cycle times and cost efficiency.
- Partner with DXC's insurance software and technology teams to develop innovative, technology-enabled service offerings.
WHAT WE'RE LOOKING FOR
We want a proven business operator who has successfully led outsourced P&C insurance operations from the service-provider/BPO side.
You will ideally bring:
- 15+ years of experience across insurance operations, BPS/BPO or managed services.
- Significant Property & Casualty insurance experience.
- A proven track record of running large-scale outsourced insurance operations.
- Experience leading substantial organizations across multiple geographies, ideally 150+ employees.
- Direct financial and P&L accountability, including revenue, profitability and margin management.
- Established relationships with US-based P&C insurance carrier clients.
- Strong executive presence and experience engaging with senior insurance stakeholders.
- Demonstrated success in operational transformation, account growth and commercial expansion.
- Experience leveraging automation, digital solutions and AI to improve business outcomes.
Experience managing a P&C BPS portfolio approaching or exceeding $50M in annual revenue would be a significant advantage.
WHY DXC?
DXC sits at the intersection of insurance expertise, technology, software and business process services.
Our Insurance Software and BPS business helps some of the world's leading insurers modernize and operate their core business processes, supported by established insurance platforms, deep industry knowledge and emerging AI capabilities.
This is an opportunity to make a significant impact: leading a major services organization, shaping client relationships, developing new capabilities and helping define the future of insurance operations.
IS THIS YOUR NEXT LEADERSHIP OPPORTUNITY?
If you are currently leading a significant P&C insurance BPS/BPO business, or have previously held a senior regional, global or business unit leadership position within an insurance services provider, we would like to hear from you.
Important: This opportunity is specifically for leaders with hands-on experience running outsourced P&C insurance operations from the service-provider side. Insurance carrier experience or consulting experience alone will not be sufficient.
Interested or know someone who could be a great fit?
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $95,900 - $178,200.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
DISABILITY ACCOMMODATIONS
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
INTRODUCTION
DXC Technology is a leading global technology services provider helping the world's largest enterprises and public sector organizations modernize mission-critical systems, optimize operations, and accelerate innovation through AI, cloud, security, and enterprise technology solutions.
Our Insurance Software and Business Process Solutions (ISB) organization partners with insurers worldwide to transform and manage core insurance operations. By combining deep insurance expertise, market-leading software platforms, and AI-powered solutions, we help clients modernize policy administration, claims, billing, underwriting, and digital engagement across Life & Annuity, Property & Casualty, and Specialty Insurance.
Are you a senior P&C insurance business leader who knows how to run and grow a large-scale outsourced insurance services operation?
Do you combine deep Property & Casualty insurance expertise with strong commercial acumen, operational leadership and a passion for innovation?
This is an exciting opportunity to join DXC Technology's Insurance Software and BPS (ISB) business and take a leading role in shaping the future of our Property & Casualty Business Process Services organization.
THE OPPORTUNITY
We are looking for an accomplished Senior Manager – Property & Casualty Business Process Services to lead a significant global portfolio of outsourced insurance operations supporting leading US P&C insurance carriers.
This is much more than an operational delivery role. You will have the opportunity to shape and grow an established business, lead large international teams, strengthen strategic client relationships and drive meaningful improvements in business performance and profitability.
You will bring together operational excellence, financial discipline, commercial growth and technology-enabled transformation to take the P&C BPS business to its next stage of development.
WHAT YOU'LL LEAD
Global Business & Operational Leadership
- Lead a large-scale P&C insurance BPS portfolio across onshore, nearshore and offshore delivery locations.
- Drive operational excellence, service quality, productivity and workforce effectiveness.
- Build and develop high-performing delivery and account leadership teams.
Financial & Commercial Performance
- Own significant business and financial performance responsibilities, including revenue, profitability, budgets and margins.
- Drive portfolio growth, account expansion, renewals and new business opportunities.
- Partner with sales and commercial teams on strategic pursuits, solution development and client negotiations.
Executive Client Relationships
- Build trusted relationships with senior executives at major US P&C insurance carriers.
- Lead executive governance, strategic business reviews and transformation discussions.
- Position DXC as a strategic business partner, delivering measurable value to clients.
Transformation, Automation & AI
- Drive modernization of outsourced insurance operations through process optimization, automation and AI.
- Identify opportunities to improve productivity, quality, cycle times and cost efficiency.
- Partner with DXC's insurance software and technology teams to develop innovative, technology-enabled service offerings.
WHAT WE'RE LOOKING FOR
We want a proven business operator who has successfully led outsourced P&C insurance operations from the service-provider/BPO side.
You will ideally bring:
- 15+ years of experience across insurance operations, BPS/BPO or managed services.
- Significant Property & Casualty insurance experience.
- A proven track record of running large-scale outsourced insurance operations.
- Experience leading substantial organizations across multiple geographies, ideally 150+ employees.
- Direct financial and P&L accountability, including revenue, profitability and margin management.
- Established relationships with US-based P&C insurance carrier clients.
- Strong executive presence and experience engaging with senior insurance stakeholders.
- Demonstrated success in operational transformation, account growth and commercial expansion.
- Experience leveraging automation, digital solutions and AI to improve business outcomes.
Experience managing a P&C BPS portfolio approaching or exceeding $50M in annual revenue would be a significant advantage.
WHY DXC?
DXC sits at the intersection of insurance expertise, technology, software and business process services.
Our Insurance Software and BPS business helps some of the world's leading insurers modernize and operate their core business processes, supported by established insurance platforms, deep industry knowledge and emerging AI capabilities.
This is an opportunity to make a significant impact: leading a major services organization, shaping client relationships, developing new capabilities and helping define the future of insurance operations.
IS THIS YOUR NEXT LEADERSHIP OPPORTUNITY?
If you are currently leading a significant P&C insurance BPS/BPO business, or have previously held a senior regional, global or business unit leadership position within an insurance services provider, we would like to hear from you.
Important: This opportunity is specifically for leaders with hands-on experience running outsourced P&C insurance operations from the service-provider side. Insurance carrier experience or consulting experience alone will not be sufficient.
Interested or know someone who could be a great fit?
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $95,900 - $178,200.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
DISABILITY ACCOMMODATIONS
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
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- Technology & Software
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Senior Level Business Services Manager Jobs: Frequently Asked Questions
How do I get a senior level business services manager job?
Employers at this level want candidates who have owned outcomes, not just contributed to them. Highlight experience leading cross-functional initiatives, managing service delivery at scale, and improving operational processes with measurable results. A demonstrated ability to mentor junior staff, influence stakeholders, and drive strategic decisions consistently separates competitive candidates from those with similar years on paper.
Which companies hire senior level business services managers?
Companies hiring senior level business services managers right now include HDR, Atmos Energy Corporation, and UST, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from mid-size to large organizations with established operations functions that need experienced leaders to manage complexity and drive efficiency.
Are there remote senior level business services manager jobs?
Yes, though availability varies by employer and industry. About 21% of senior level business services manager openings are remote or hybrid as of November 2026, reflecting broader adoption of flexible work arrangements in professional services and operations roles. On-site positions remain common in sectors where service delivery depends on direct team oversight or facility management.
What makes a business services manager role senior level?
Senior level roles carry broader scope and deeper accountability than mid-level positions. Expectations typically include owning departmental or multi-team outcomes, shaping service delivery strategy, managing vendor or client relationships at a decision-making level, and mentoring less experienced managers. The role shifts from executing within defined processes to defining, improving, and sometimes building those processes from the ground up.
Which industries hire the most senior level business services managers?
Senior Level business services manager roles concentrate in Technology & Software, Consulting & Professional Services, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors tend to have complex operational structures, high service delivery demands, and the organizational scale that requires experienced managers to coordinate across functions and lead teams effectively.