Business Systems Engineer Jobs in Arkansas

Associate Director of Admission - Enrollment Systems

Hendrix College is seeking a full-time, 12-month Associate Director of Admission - Enrollment Systems. The Associate Director of Admission - Enrollment Systems serves as the primary administrator and strategic steward of Slate CRM for the Office of Admission. This role is responsible for maintaining data integrity, optimizing Slate functionality, supporting recruitment and enrollment workflows, and ensuring that Slate effectively supports a personalized, student-centered admission experience consistent with the mission of a small residential liberal arts college.

Reporting directly to the Vice President for Enrollment and operating as a part of the enrollment leadership team, this position blends technical expertise, process design, and collaborative problem-solving. The Associate Director will work closely with admission counselors, financial aid, marketing/communications, and IT. The ideal candidate is detail-oriented and comfortable translating enrollment goals into efficient, reliable Slate solutions. This role will oversee one Administrative Assistant that co-reports to the AVP for Enrollment.

Key Responsibilities:

Slate Administration & System Ownership:

• Serve as the primary Slate administrator (“Slate Captain”) for Admission
• Configure, maintain, and document Slate forms, workflows, queries, rules, portals, and events
• Manage Slate permissions, user roles, and training documentation
• Monitor Slate releases and updates; recommend and implement enhancements
• Serve as the primary point of contact for Slate support and vendor communication

Data Integrity & Reporting:

• Maintain high standards of data accuracy, consistency, and compliance
• Develop and manage queries, reports, and dashboards to support recruitment strategy and leadership decision-making
• Support census, funnel reporting, and enrollment forecasting
• Partner with Institutional Research and IT to ensure data alignment across systems (Jenzabar, PowerFaids, etc.)

Recruitment & Operations Support:

• Support admission counselors with Slate tools for territory management, travel, communication, and applicant review
• Build and manage communication populations and deliverables (emails, texts, portals, events) and assist with visit programming and event registration workflows in Slate, in collaboration with the Assistant Director of Admission - Events and Communications
• Support application reading processes, decision release workflows, and deposit management

Cross-Functional Collaboration:

• Oversee the work of the Administrative Assistant for Financial Aid and Enrollment Systems, ensuring close collaboration between the offices of admission and financial aid and supervising partnerships with vendors on integrations, imports/exports, and system troubleshooting
• Translate operational needs into scalable Slate solutions

Training & Documentation:

• Provide onboarding and ongoing Slate training for admission staff and other campus users of Slate
• Develop and maintain clear process documentation and user guides
• Serve as a patient, service-oriented problem solver for Slate users
• Other duties as assigned

Qualifications:

Required:

• Bachelor’s degree
• Minimum of 3-5 years Slate management experience
• Experience in higher education admission, enrollment management, or related field
• Strong analytical skills with demonstrated experience building queries and reports
• High attention to detail and commitment to data integrity
• Must be a self-starter and possess a can-do attitude
• A valid driver's license is required

Work Environment:

Preference given to candidates living in or willing to relocate to Conway, AR. Remote work will be considered for the right candidate. This role is located in an office setting on the Hendrix College campus. Occasional evening or weekend work may be required during key periods.

Consideration of applicants will begin immediately and continue until the position is filled. Applications should include a letter of application and a resume with contact information for three professional references. The annual salary for this position is $55,000. Applications can be submitted at www.hendrix.edu/jobs. Questions about this position can be submitted to hr@hendrix.edu.

Hendrix College strives to maintain an environment free from discrimination and harassment, where members of the Hendrix Community treat each other with respect, dignity and courtesy. The College adheres to the principle of equal educational and employment opportunity without regard to age, race, color, religion, gender, disability, sexual orientation, gender identity or expression, genetic information, or national origin.