Job Title: Business Systems Engineer I & II – Essex Management (Contingent Roles)

Notice to Candidates: Employment in these positions is expressly contingent upon Essex Management’s receipt of a contract award from the Federal Government.

Location: US Remote

This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience. We believe the work we do will have a direct impact on patients’ lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We’re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Primary Purpose

Essex Management is seeking Business Systems Engineers at multiple levels to support process modernization and business transformation initiatives within Life Sciences and Clinical Informatics programs. These roles apply process improvement and business process reengineering methodologies to enhance organizational performance, operational efficiency, and adoption of technology-enabled solutions within regulated federal health IT environments.

Depending on experience and qualifications, selected candidates may be considered for multiple openings at either the Business Systems Engineer I or Business Systems Engineer II level. Responsibilities may range from supporting senior staff on modernization initiatives to independently leading process transformation efforts and mentoring junior team members.

Responsibilities:

Responsibilities may include, but are not limited to:

• Apply process improvement and business process reengineering (BPR) methodologies to support modernization initiatives
• Analyze and document current-state (as-is) processes and assist in designing future-state (to-be) workflows across clinical informatics functional areas
• Support or lead activity modeling, data modeling, and workflow analysis to identify inefficiencies and improvement opportunities
• Assist with or lead the transition of project teams to improved, automated, and technology-enabled business processes
• Contribute to the development and implementation of modern business methods and digital process enhancements
• Identify, document, and promote best practices across functional areas within client portfolios
• Define, track, and assess performance metrics and key performance indicators (KPIs) to measure process effectiveness and mission impact
• Facilitate stakeholder interviews, workshops, and group sessions to gather requirements and build engagement
• Support training efforts, knowledge transfer activities, and user documentation development for deployed solutions
• Collaborate with cross-functional teams — including IT, quality management, and program management staff — to align business needs with technical solutions
• Contribute to requirements elicitation, use case development, testing activities, and user acceptance testing (UAT)
• Develop and maintain process documentation, reports, repositories, and analysis artifacts to support knowledge management initiatives
• Provide recommendations to improve data quality, system integration, and operational performance
• For more senior-level roles, provide task-level oversight, mentoring, and guidance to junior staff members

Qualifications

Education & Experience

- Bachelor’s degree in Health Informatics, Business Administration, Information Systems, Information Technology, or a related field required (or commensurate education and experience)
- Relevant experience in business process improvement, business analysis, systems engineering, or related disciplines
- Business Systems Engineer I: Typically requires 2+ years of relevant experience
- Business Systems Engineer II: Typically requires 4–7 years of relevant experience
- Experience may include internships, graduate research assistantships, co-ops, or professional experience in relevant environments
- Exposure to one or more of the following is preferred:
- Pharmaceutical or biopharmaceutical research operations
- GxP environments
- 21 CFR Part 11 compliance requirements
- Federal health IT systems
- Clinical research coordination
- Demonstrated experience working in IT and data-driven environments supporting system interoperability, implementations, change management, and business process redesign

Technical & Domain Skills

- Knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering
- Experience with process modeling, workflow documentation, and data analysis techniques
- Strong analytical, problem-solving, and organizational skills
- Exposure to workflow automation tools, digital transformation concepts, or internet-based systems is a plus
- Familiarity with software development lifecycle (SDLC) concepts and Agile methodologies is preferred

Core Competencies

- Strong communication, facilitation, and stakeholder engagement skills across technical and non-technical teams
- Ability to collaborate effectively in a team-oriented, fast-paced consulting environment
- Experience supporting organizational change management and modernization initiatives
- Ability to support or lead meetings, workshops, interviews, and training activities
- Experience with performance measurement and KPI development is desirable
- For senior-level candidates, ability to provide mentoring, guidance, and task oversight to junior staff

Preferred Qualifications

Desirable certifications include:
- PMP (PMI)
- Lean Six Sigma Green or Black Belt
- CISA (ISACA)
- HL7 FHIR
- CPHIMS (HIMSS)
- Familiarity with clinical research regulatory frameworks (e.g., GxP guidelines, 21 CFR Part 11, GAMP 5) is a plus
- Experience supporting or working on projects associated with federal health agencies such as NIH, NCI etc. is highly desirable

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off
• Tuition Reimbursement
• 401k Retirement Plan
• Work From Home Anywhere in the US
• Maternal/Paternal Leave
• Casual Dress Code & Work Environment

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The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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