Claims Team Lead Jobs in Missouri

INTRODUCTION

A company built to serve you. It's your career, Shelter it!

ROLE AND RESPONSIBILITIES

Life Claims and Annuities Supervisor

Oversee and direct life claims adjudication in compliance with the policy contract, applicable laws, and internal compliance controls. Monitor and direct the operations of Life Claims staff to optimize customer, agent, and other stakeholder experience. This role has overall responsibility for administration of group life programs. Conduct oversight and auditing of the claim files for quality control and performance management. Responsible for current knowledge and understanding of policy provisions, state regulations, and tax laws and how to apply that knowledge to each claim case. Coordinate staffing, work assignments, and employee productivity and development.

BASIC QUALIFICATIONS

• Excellent leadership and interpersonal skills.
• Excellent verbal and written communication skills.
• Extensive knowledge of claim procedures and principles.
• Requires an understanding of general accounting principles.
• Exhibits excellent judgment and demonstrates thorough expertise and aptitude.
• Ability to interpret and apply laws, rules, and regulations.
• Excellent ability to analyze and evaluate facts and calculations and make sound decisions.
• Ability to effectively manage multiple projects and assignments while performing supervisory duties in a professional manner.
• General educational background with bachelor’s degree or equivalent work experience.
• Broad knowledge of company operations and interdepartmental relationships.
• Maintains current industry, tax, and legal knowledge, including meeting all continuing education requirements for the position.
• Completion of LOMA courses 1 through 4 and active pursuit of FLMI designation is expected.
• Pursuit of FLHC designation encouraged.
• Minimum of three years in general life insurance operations preferred.
• Ability to perform essential functions of the job, with or without a reasonable accommodation.

PREFERRED QUALIFICATIONS

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!

COMPENSATION

$63,273 - $78,447 minimum starting pay

Job Level: Supervisor Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

If interested, please apply by:

07/06/2026