Claims Team Lead Jobs
Claims Team Lead jobs are open across insurance, healthcare, financial services, and third-party administrators, from senior adjuster to director-level, with specializations in property and casualty, liability, and workers' compensation. Find a role that fits from the openings below and apply directly.
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Showing 5 of 13+ Claims Team Lead jobs
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Workers Compensation Claims Team Lead | New York Jurisdiction
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?
- Apply your Workers Compensation & supervisory knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
- Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
- Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights.
- Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
- Enjoy flexibility and autonomy in your daily work, your location, and your career path.
- Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
ARE YOU AN IDEAL CANDIDATE? To supervise the operation of multiple teams of examiners and technical staff for workers compensation for clients; to monitor colleagues' workloads, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims.
PRIMARY PURPOSE OF THE ROLE: We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
OFFICE LOCATION
Syracuse, NY if within commutable distance - Hybrid schedule (2 days in-office/3 days work from home)
Remote if outside of commutable distance to Syracuse, NY office
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
- Supervises multiple teams of examiners, multiple product line examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
- Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
- Provides technical/jurisdictional direction to examiner reports on claims adjudication.
- Compiles reviews and analyzes management reports and takes appropriate action.
- Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
- Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
- Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner.
- Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
- Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
- Assures that direct reports are properly licensed in the jurisdictions serviced.
- Ensures claims files are coded correctly and adequate documentation is made by claims examiners.
SUPERVISORY RESPONSIBILITIES
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
- Provides support, guidance, leadership, and motivation to promote maximum performance.
QUALIFICATIONS
Education & Licensing: 5 years of NY Workers Compensation claims management experience or equivalent combination of education and experience required.
Supervisory Experience Preferred
High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred.
Professional certification as applicable to line of business preferred.
Jurisdiction Knowledge: New York
Licensing: NY Preferred, not required
TAKING CARE OF YOU
Flexible work schedule.
Referral incentive program.
Opportunity to work in an agile environment.
Career development and promotional growth opportunities.
A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (90,000 - 100,000 annually). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Workers Compensation Claims Team Lead | New York Jurisdiction
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?
- Apply your Workers Compensation & supervisory knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
- Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
- Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights.
- Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
- Enjoy flexibility and autonomy in your daily work, your location, and your career path.
- Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
ARE YOU AN IDEAL CANDIDATE? To supervise the operation of multiple teams of examiners and technical staff for workers compensation for clients; to monitor colleagues' workloads, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims.
PRIMARY PURPOSE OF THE ROLE: We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
OFFICE LOCATION
Syracuse, NY if within commutable distance - Hybrid schedule (2 days in-office/3 days work from home)
Remote if outside of commutable distance to Syracuse, NY office
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
- Supervises multiple teams of examiners, multiple product line examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
- Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
- Provides technical/jurisdictional direction to examiner reports on claims adjudication.
- Compiles reviews and analyzes management reports and takes appropriate action.
- Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
- Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
- Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner.
- Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
- Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
- Assures that direct reports are properly licensed in the jurisdictions serviced.
- Ensures claims files are coded correctly and adequate documentation is made by claims examiners.
SUPERVISORY RESPONSIBILITIES
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
- Provides support, guidance, leadership, and motivation to promote maximum performance.
QUALIFICATIONS
Education & Licensing: 5 years of NY Workers Compensation claims management experience or equivalent combination of education and experience required.
Supervisory Experience Preferred
High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred.
Professional certification as applicable to line of business preferred.
Jurisdiction Knowledge: New York
Licensing: NY Preferred, not required
TAKING CARE OF YOU
Flexible work schedule.
Referral incentive program.
Opportunity to work in an agile environment.
Career development and promotional growth opportunities.
A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (90,000 - 100,000 annually). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
See All Claims Team Lead Jobs
Jump back to the full list of openings and apply to any claims team lead role that fits.
Find Claims Team Lead JobsClaims Team Lead Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Sedgwick7
- Alliant Insurance Services2
- Equitable1
- Great American Insurance1
- Plymouth Rock Assurance1
Top Industries Hiring
- Government & Public Sector7
- Insurance5
- Technology & Software1
What Employers Look For
The qualifications that appear most often in claims team lead jobs.
- 3 to 5 years of claims adjusting experience with supervisory or team lead exposure
- Active multi-state property and casualty or workers' compensation adjuster license
- Proficiency in claims management systems such as Guidewire, Duck Creek, or Majesco
- Demonstrated ability to coach adjusters on coverage interpretation and reserve accuracy
- Bachelor's degree in business, risk management, or a related field preferred
- Certification such as AIC, CPCU, or ARM from the Insurance Institute of America
Tips for Your Claims Team Lead Job Search
Quantify your claims closure metrics
Hiring managers want to see throughput, cycle time, and accuracy numbers on your resume. Pull your average days-to-close, denial rate reductions, or team productivity gains from your current role and lead with those figures in your bullets.
Highlight your specific line of coverage
Employers hiring for property and casualty leads are not interchangeable with those hiring for workers' compensation or liability. Tailor your resume headline and summary to match the exact line of coverage in each posting so your application reads as a direct fit.
Earn an adjuster license before you apply
Many states require a licensed adjuster to supervise a claims team. If you don't already hold a multi-state adjuster license, obtaining one before applying removes a common screening objection and signals you're ready to step into a lead role immediately.
Apply early to roles that fit
Migrate Mate lists claims team lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a file-review interview exercise
Many claims lead interviews include a written or live scenario where you assess a complex file and explain your coverage decision. Practice walking through liability determination, reserve-setting rationale, and escalation judgment out loud so your reasoning is clear under pressure.
Negotiate scope authority, not just base pay
When you reach the offer stage, ask about your reserve authority ceiling, headcount responsibility, and whether the role has direct input on vendor panels. These define the actual seniority of the position and matter as much as title for your next career move.
Claims Team Lead Jobs: Frequently Asked Questions
Which companies are hiring the most claims team leads?
The companies hiring the most claims team leads right now include Sedgwick, Alliant Insurance Services, and Equitable, with the largest share of openings in California, Pennsylvania, and New Jersey, based on current listings on Migrate Mate as of June 2026. Demand tends to be highest at regional carriers, third-party administrators, and large self-insured employers managing high claim volumes.
How many claims team lead jobs are remote?
About 77% of claims team lead openings are fully remote or hybrid as of June 2026, with remote availability concentrated in liability, workers' compensation, and auto claims rather than in property roles that often require field inspection coordination. Employers in third-party administration tend to offer the most flexible arrangements.
How do you become a claims team lead?
Start by building three or more years of hands-on adjusting experience in a single line of coverage so you develop deep technical credibility. Obtain an adjuster license in your state and pursue an industry certification such as AIC or CPCU. Then take on informal mentoring or quality-review duties to demonstrate leadership before applying for a formal lead role.
Can you get a claims team lead job with limited supervisory experience?
Yes, but you need to make a deliberate case for your readiness. Employers hiring first-time leads look for adjusters who have mentored colleagues, conducted file reviews, or handled complex litigation files independently. Framing those informal contributions as leadership evidence, combined with a strong adjuster license and technical record, can bridge the experience gap effectively.
What does the claims team lead interview process look like?
Most processes run two to three rounds. The first is a phone screen focused on your adjusting background and line-of-coverage expertise. The second round typically includes a structured behavioral interview with a hiring manager and a senior leader, often followed by a file-review scenario or coverage analysis exercise. Final rounds sometimes add a panel interview with operations or HR.
Where can I find and apply to claims team lead jobs?
You can find and apply to claims team lead jobs on Migrate Mate, which lists current openings from employers across the United States. Find roles that match your line of coverage and experience level, then apply directly to each listing from the page.
See All Claims Team Lead Jobs
Jump back to the full list of openings and apply to any claims team lead role that fits.
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