Claims Team Lead Jobs
Claims Team Lead jobs are open across insurance, healthcare, financial services, and third-party administrators, from senior adjuster to director-level, with specializations in property and casualty, liability, and workers' compensation. Find a role that fits from the openings below and apply directly.
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Showing 5 of 54+ Claims Team Lead jobs
Location: Armonk, NY, US
We are looking for a high-performing, transformative claims leader for our Asbestos, Pollution and Hazard (APH) Reinsurance team who is able to manage a team of claims managers who are responsible for handling a portfolio of complex reinsurance claims, that often involve multi-party claimants and litigation.
About the Role
The APH Reinsurance Claims Team Lead will oversee the claims management process, ensuring efficient and accurate handling of APH Reinsurance claims from notification through closure.
This role requires leadership, analytical skills, industry knowledge and a deep understanding of reinsurance products and processes, in particular Casualty claims.
Key responsibilities:
Leadership and Team Management:
- Provide strong leadership and guidance to the claims team, fostering a positive and productive work environment.
- Delegate tasks effectively, and empower team members to take ownership of their work.
- Conduct objective setting meetings and performance evaluations, provide regular feedback, and support the professional development of team members through coaching and mentorship.
- Driving our strategies around loss management, trend analysis, and cross-functional engagement
- Developing talent, fostering high performance and empowering others to excel.
Claims Management:
- Oversee the day-to-day operations of the APH Reinsurance claims team, ensuring tasks are completed efficiently and in accordance with established guidelines, procedures and quality standards.
- Manage complex reinsurance claims, including analysis and determination of liability, verification of claims against contracts, and resolution of disputes
- Coordinate Claims audits of our clients
- Handle large/potential large losses or losses with reputational risk attached or with the potential for or actual litigation pending.
Stakeholder Collaboration and Client Focus:
- Liaise with clients, brokers, underwriters, reserving and analytic support to ensure lessons are learned and insights are shared from the claims handled by the team.
- Building solid relationships with clients and internal stakeholders and maintaining such with meaningful collaboration.
Data and Reporting:
- Maintain high standards of data quality management and ensure accurate documentation of reinsurance claims.
- Assess and coordinate reporting requirements of treaties with Reinsurance Operations & IT.
- Accurate analysis of key performance indicators.
About You
Your ability to think and act inclusively and strategically have gained you sound leadership skills and prior success in cross-functional collaboration. You bring excellent interpersonal skills to the team and can aptly communicate with high-level management in client companies and here at Swiss Re.
Additional requirements include:
- Minimum 10 years' related experience in the reinsurance/insurance market
- Solid managerial experience with proven decision-making and interpersonal skills
- Knowledge of insurance and reinsurance products, including underwriting claims, accounting, finance, and associated processes.
- Excellent analytical and problem-solving skills
- Strong computer skills (e.g., PowerPoint, Word, Access, Excel, Power BI)
- Willingness to learn new tools and skills.
Skills needed for success in this role include:
- Claims Management
- General Insurance and Claims Resolution
- Casualty Insurance / Reinsurance
- Regulatory Compliance and Risk Assessment
- Leadership and Strategic Planning
- Negotiation and Communication
- Strong Business Acumen
About the Team
The APH Reinsurance Claims Team are a friendly group of highly experienced claims experts in a diverse industry-leading organization who thrive on innovative strategic thought. They formulate and execute case management and litigation strategies while collaborating with senior management, underwriting, client markets and actuarial to provide valuable portfolio insights. They are focused on claims involving asbestos, environmental, health hazard and other latent exposures and leverage their expertise in other areas such as audits and supporting deal team pricing.
Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week. This position is not eligible for full-time remote work and is not able to offer visa sponsorship.
The estimated base salary range for this position is $128,000 to $213,000. The specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.
Reference Code: 139744
Location: Armonk, NY, US
We are looking for a high-performing, transformative claims leader for our Asbestos, Pollution and Hazard (APH) Reinsurance team who is able to manage a team of claims managers who are responsible for handling a portfolio of complex reinsurance claims, that often involve multi-party claimants and litigation.
About the Role
The APH Reinsurance Claims Team Lead will oversee the claims management process, ensuring efficient and accurate handling of APH Reinsurance claims from notification through closure.
This role requires leadership, analytical skills, industry knowledge and a deep understanding of reinsurance products and processes, in particular Casualty claims.
Key responsibilities:
Leadership and Team Management:
- Provide strong leadership and guidance to the claims team, fostering a positive and productive work environment.
- Delegate tasks effectively, and empower team members to take ownership of their work.
- Conduct objective setting meetings and performance evaluations, provide regular feedback, and support the professional development of team members through coaching and mentorship.
- Driving our strategies around loss management, trend analysis, and cross-functional engagement
- Developing talent, fostering high performance and empowering others to excel.
Claims Management:
- Oversee the day-to-day operations of the APH Reinsurance claims team, ensuring tasks are completed efficiently and in accordance with established guidelines, procedures and quality standards.
- Manage complex reinsurance claims, including analysis and determination of liability, verification of claims against contracts, and resolution of disputes
- Coordinate Claims audits of our clients
- Handle large/potential large losses or losses with reputational risk attached or with the potential for or actual litigation pending.
Stakeholder Collaboration and Client Focus:
- Liaise with clients, brokers, underwriters, reserving and analytic support to ensure lessons are learned and insights are shared from the claims handled by the team.
- Building solid relationships with clients and internal stakeholders and maintaining such with meaningful collaboration.
Data and Reporting:
- Maintain high standards of data quality management and ensure accurate documentation of reinsurance claims.
- Assess and coordinate reporting requirements of treaties with Reinsurance Operations & IT.
- Accurate analysis of key performance indicators.
About You
Your ability to think and act inclusively and strategically have gained you sound leadership skills and prior success in cross-functional collaboration. You bring excellent interpersonal skills to the team and can aptly communicate with high-level management in client companies and here at Swiss Re.
Additional requirements include:
- Minimum 10 years' related experience in the reinsurance/insurance market
- Solid managerial experience with proven decision-making and interpersonal skills
- Knowledge of insurance and reinsurance products, including underwriting claims, accounting, finance, and associated processes.
- Excellent analytical and problem-solving skills
- Strong computer skills (e.g., PowerPoint, Word, Access, Excel, Power BI)
- Willingness to learn new tools and skills.
Skills needed for success in this role include:
- Claims Management
- General Insurance and Claims Resolution
- Casualty Insurance / Reinsurance
- Regulatory Compliance and Risk Assessment
- Leadership and Strategic Planning
- Negotiation and Communication
- Strong Business Acumen
About the Team
The APH Reinsurance Claims Team are a friendly group of highly experienced claims experts in a diverse industry-leading organization who thrive on innovative strategic thought. They formulate and execute case management and litigation strategies while collaborating with senior management, underwriting, client markets and actuarial to provide valuable portfolio insights. They are focused on claims involving asbestos, environmental, health hazard and other latent exposures and leverage their expertise in other areas such as audits and supporting deal team pricing.
Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week. This position is not eligible for full-time remote work and is not able to offer visa sponsorship.
The estimated base salary range for this position is $128,000 to $213,000. The specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.
Reference Code: 139744
Claims Team Lead Jobs by Experience Level
See All 54 Claims Team Lead Jobs
Find roles that match your experience and apply in just a few clicks.
Find Claims Team Lead JobsClaims Team Lead Job Market
Who's Hiring
- Sedgwick17
- Reserv6
- Liberty Mutual Insurance3
- AAA Auto Club Enterprises3
- Alliant Insurance Services3
Top Industries Hiring
- Government & Public Sector
- Insurance
What Employers Look For
The qualifications that appear most often in claims team lead jobs.
- 3 to 5 years of claims adjusting experience with supervisory or team lead exposure
- Active multi-state property and casualty or workers' compensation adjuster license
- Proficiency in claims management systems such as Guidewire, Duck Creek, or Majesco
- Demonstrated ability to coach adjusters on coverage interpretation and reserve accuracy
- Bachelor's degree in business, risk management, or a related field preferred
- Certification such as AIC, CPCU, or ARM from the Insurance Institute of America
Tips for Your Claims Team Lead Job Search
Quantify your claims closure metrics
Hiring managers want to see throughput, cycle time, and accuracy numbers on your resume. Pull your average days-to-close, denial rate reductions, or team productivity gains from your current role and lead with those figures in your bullets.
Highlight your specific line of coverage
Employers hiring for property and casualty leads are not interchangeable with those hiring for workers' compensation or liability. Tailor your resume headline and summary to match the exact line of coverage in each posting so your application reads as a direct fit.
Earn an adjuster license before you apply
Many states require a licensed adjuster to supervise a claims team. If you don't already hold a multi-state adjuster license, obtaining one before applying removes a common screening objection and signals you're ready to step into a lead role immediately.
Apply early to roles that fit
Migrate Mate lists claims team lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a file-review interview exercise
Many claims lead interviews include a written or live scenario where you assess a complex file and explain your coverage decision. Practice walking through liability determination, reserve-setting rationale, and escalation judgment out loud so your reasoning is clear under pressure.
Negotiate scope authority, not just base pay
When you reach the offer stage, ask about your reserve authority ceiling, headcount responsibility, and whether the role has direct input on vendor panels. These define the actual seniority of the position and matter as much as title for your next career move.
Claims Team Lead Jobs: Frequently Asked Questions
Which companies are hiring the most claims team leads?
The companies hiring the most claims team leads right now include Sedgwick, Reserv, and Liberty Mutual Insurance, with the largest share of openings in California, Texas, and Georgia, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest at regional carriers, third-party administrators, and large self-insured employers managing high claim volumes.
How many claims team lead jobs are remote?
About 87% of claims team lead openings are fully remote or hybrid as of November 2026, with remote availability concentrated in liability, workers' compensation, and auto claims rather than in property roles that often require field inspection coordination. Employers in third-party administration tend to offer the most flexible arrangements.
How do you become a claims team lead?
Start by building three or more years of hands-on adjusting experience in a single line of coverage so you develop deep technical credibility. Obtain an adjuster license in your state and pursue an industry certification such as AIC or CPCU. Then take on informal mentoring or quality-review duties to demonstrate leadership before applying for a formal lead role.
Can you get a claims team lead job with limited supervisory experience?
Yes, but you need to make a deliberate case for your readiness. Employers hiring first-time leads look for adjusters who have mentored colleagues, conducted file reviews, or handled complex litigation files independently. Framing those informal contributions as leadership evidence, combined with a strong adjuster license and technical record, can bridge the experience gap effectively.
What does the claims team lead interview process look like?
Most processes run two to three rounds. The first is a phone screen focused on your adjusting background and line-of-coverage expertise. The second round typically includes a structured behavioral interview with a hiring manager and a senior leader, often followed by a file-review scenario or coverage analysis exercise. Final rounds sometimes add a panel interview with operations or HR.
Where can I find and apply to claims team lead jobs?
You can find and apply to claims team lead jobs on Migrate Mate, which lists current openings from employers across the United States. Find roles that match your line of coverage and experience level, then apply directly to each listing from the page.
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