Remote Claims Team Lead Jobs
Remote claims team lead jobs are open across the U.S. in insurance, healthcare, and financial services, at remote-first carriers, third-party administrators, and distributed managed-care organizations ranging from mid-size regional firms to large national insurers. Employers hiring remotely right now include Reserv, Sedgwick, and TRISTAR. See the openings below and apply to the ones that match your experience.
Find Remote Claims Team Lead JobsOverview
Showing 5 of 25+ Remote Claims Team Lead jobs
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Requirements:
- Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier claims
- Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment
- Active licensure, home state or designated home state
- Willingness to obtain all relevant licenses within 45 days of hire
About the role
As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.
Who you are
- Highly motivated and growth-oriented, impactful and influential
- Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication.
- Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.
- Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.
- Passionate - Claims professional who cares about their team, the customer, and their experience
- Empathetic leader - You exercise empathy and patience towards everyone you interact with
- Sense of urgency - at all times. That does not mean working at all hours
- Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
- Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.
- Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture.
- Anti-status quo - You don't just wish things were done differently; you act on it
- Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.
- And did we mention a sense of humor? Claims are hard enough as it is!
What you'll do
We need you to do all the things typical to the role:
- Flexibility - you will need to be able to switch from claims handling to coaching and feedback
- Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
- Be consistently dependable in achieving or exceeding goals and overcoming obstacles
- Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
- Align team with client and customer expectations of the claims process
- Serve as a resource for escalated claims
- Foster a positive work environment, promote teamwork, and encourage professional growth and development
- Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
- Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
Job Duties:
- Serve as backup/ leader when the Manager/Director is out of office
- Responsible for initial onboarding tasks/ access and new hire cultural immersion
- Subject Matter Expert for first-line questions, escalations, roundtable discussions
- Increased reserve and payment authority with the ability to assist with moderate reviews
- Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
- Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset
Qualifications
- Minimum of 5 years of insurance claims experience in bodily injury and property damage
- Minimum of 3 years of leadership experience with a preference for experience managing in a remote environment
- Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Requirements:
- Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier claims
- Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment
- Active licensure, home state or designated home state
- Willingness to obtain all relevant licenses within 45 days of hire
About the role
As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.
Who you are
- Highly motivated and growth-oriented, impactful and influential
- Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication.
- Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.
- Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.
- Passionate - Claims professional who cares about their team, the customer, and their experience
- Empathetic leader - You exercise empathy and patience towards everyone you interact with
- Sense of urgency - at all times. That does not mean working at all hours
- Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
- Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.
- Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture.
- Anti-status quo - You don't just wish things were done differently; you act on it
- Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.
- And did we mention a sense of humor? Claims are hard enough as it is!
What you'll do
We need you to do all the things typical to the role:
- Flexibility - you will need to be able to switch from claims handling to coaching and feedback
- Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
- Be consistently dependable in achieving or exceeding goals and overcoming obstacles
- Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
- Align team with client and customer expectations of the claims process
- Serve as a resource for escalated claims
- Foster a positive work environment, promote teamwork, and encourage professional growth and development
- Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
- Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
Job Duties:
- Serve as backup/ leader when the Manager/Director is out of office
- Responsible for initial onboarding tasks/ access and new hire cultural immersion
- Subject Matter Expert for first-line questions, escalations, roundtable discussions
- Increased reserve and payment authority with the ability to assist with moderate reviews
- Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
- Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset
Qualifications
- Minimum of 5 years of insurance claims experience in bodily injury and property damage
- Minimum of 3 years of leadership experience with a preference for experience managing in a remote environment
- Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
See All 25 Remote Claims Team Lead Jobs
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Find Remote Claims Team Lead JobsRemote Claims Team Lead Job Market
Who's Hiring
- Reserv10
- Sedgwick7
- TRISTAR1
- PharMerica1
- Health Admins1
What Employers Look For
The qualifications that appear most often in remote claims team lead jobs.
- 3 to 5 years of claims adjusting experience with supervisory or team lead exposure
- Active multi-state property and casualty or workers' compensation adjuster license
- Proficiency in claims management systems such as Guidewire, Duck Creek, or Majesco
- Demonstrated ability to coach adjusters on coverage interpretation and reserve accuracy
- Bachelor's degree in business, risk management, or a related field preferred
- Certification such as AIC, CPCU, or ARM from the Insurance Institute of America
Tips for Your Remote Claims Team Lead Job Search
Apply early to remote roles that fit
Migrate Mate lists remote claims team lead openings from across the U.S. in one place so you can find roles that match your background and apply directly. Remote postings at distributed carriers and third-party administrators fill quickly, so applying in the first few days matters.
Show async leadership in your resume
Remote hiring managers want proof you can lead without proximity. Quantify your written coaching, queue oversight, and quality-audit outcomes so a remote employer can picture you running a distributed claims team from day one.
Demonstrate claims platform fluency upfront
Remote employers screen heavily for hands-on experience with claims management systems like Guidewire, Duck Creek, or similar platforms. Name the tools you have used and the workflows you have owned directly in your resume summary and cover letter.
Prepare written communication samples before interviews
Remote claims team lead interviews often include a written exercise or ask for examples of feedback you have given to adjusters. Having two or three polished, anonymized coaching memos or audit-response notes ready signals that you communicate clearly without relying on in-person conversation.
Remote Claims Team Lead Jobs: Frequently Asked Questions
How do I get a remote claims team lead job?
Remote claims team lead roles go to candidates who can demonstrate independent judgment, clear written communication, and the ability to coach a distributed team without in-person oversight. Insurers and third-party administrators hiring remotely screen for experience managing workflows asynchronously, familiarity with claims management platforms, and a record of hitting accuracy and cycle-time targets without a supervisor nearby. Strong written coaching feedback samples and documented quality-audit results give candidates a clear edge.
Which companies hire remote claims team leads?
Remote claims team lead roles are posted by Reserv, Sedgwick, and TRISTAR and others right now, based on current remote listings on Migrate Mate as of November 2026. The bulk of remote hiring comes from remote-first carriers, third-party administrators, and distributed managed-care organizations operating across multiple states.
Can you get a remote claims team lead job with no experience?
Yes, but remote entry is harder because you need to demonstrate self-direction from day one without an on-site manager. Remote-first third-party administrators and smaller regional carriers are more likely to take a chance on an emerging lead. Candidates who document quality-audit results, show familiarity with claims management software, and provide writing samples that reflect clear coaching ability stand out even without a formal lead title on their resume.
Do you need a degree for remote claims team lead jobs?
Not always. Remote employers in this role weigh hands-on claims experience, adjudication accuracy, and demonstrated team-coordination skills heavily alongside formal education. Many carriers and third-party administrators hire candidates who hold an associate degree or industry certifications and can show measurable results in claims quality and throughput, especially when applying to remote roles where output is tracked closely.
See All 25 Remote Claims Team Lead Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Claims Team Lead Jobs