Claims Team Lead Jobs in California
Claims Team Lead jobs in California are in strong demand across the insurance, workers' compensation, and managed care sectors, with openings at every level from experienced adjusters stepping into supervision through senior leads overseeing large regional teams. The heaviest hiring concentrates in Los Angeles, Sacramento, and San Francisco, where carriers like Anthem Blue Cross, State Farm, and Zurich North America maintain large California operations. The most sought-after specialties are workers' compensation claims management, auto liability, and health and disability claims, all shaped by California's distinct regulatory environment under the Department of Insurance. Find a role that fits below and apply directly.
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Showing 4 of 12+ Claims Team Lead jobs
Claims Team Manager - Casualty
This is a Remote position. We are looking for a Casualty Team Manager
Job Summary
This management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices.
Job Duties
- Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints).
- Coach and counsel employees on performance in a responsive and timely manner.
- Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs.
- Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan.
- Lead meetings in collaboration with unit management to communicate goals with direct reports and reinforce/monitor behavior that furthers technical and customer service performance expectations.
- Maintain knowledge of current industry developments and best practices.
- Participate in committees and projects that will support the organization's goals and objectives.
Qualifications
- Bachelors Equivalent combination of education and experience Preferred
- 4-6 years Casualty Claims handling required with Litigation experience.
- 1-3 years Supervisory required.
- Advanced organizational, planning and delegation skills critical.
- Advanced oral and written communication skills necessary.
- Advanced interpersonal skills essential.
- Ability to effectively lead change required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
- Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
Travel Requirements
- Occasional travel to off-site business meetings or conferences.
The starting pay range for this position is:
$92,600.00 - $123,600.00Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
.
Remarkable benefits:
• Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
Claims Team Manager - Casualty
This is a Remote position. We are looking for a Casualty Team Manager
Job Summary
This management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices.
Job Duties
- Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints).
- Coach and counsel employees on performance in a responsive and timely manner.
- Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs.
- Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan.
- Lead meetings in collaboration with unit management to communicate goals with direct reports and reinforce/monitor behavior that furthers technical and customer service performance expectations.
- Maintain knowledge of current industry developments and best practices.
- Participate in committees and projects that will support the organization's goals and objectives.
Qualifications
- Bachelors Equivalent combination of education and experience Preferred
- 4-6 years Casualty Claims handling required with Litigation experience.
- 1-3 years Supervisory required.
- Advanced organizational, planning and delegation skills critical.
- Advanced oral and written communication skills necessary.
- Advanced interpersonal skills essential.
- Ability to effectively lead change required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
- Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
Travel Requirements
- Occasional travel to off-site business meetings or conferences.
The starting pay range for this position is:
$92,600.00 - $123,600.00Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
.
Remarkable benefits:
• Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
See All 12 Claims Team Lead Jobs in California
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Find Claims Team Lead JobsClaims Team Lead Jobs by City in California
Where California roles are concentrated, by current openings.
Claims Team Lead Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Government & Public Sector
What California Employers Look For
The qualifications that appear most often in claims team lead jobs across California.
- Active California Department of Insurance license or eligibility to obtain one
- Minimum three to five years of claims handling experience in a California-regulated environment
- Proven ability to supervise, coach, and performance-manage a team of claims professionals
- Working knowledge of California Labor Code, workers' compensation regulations, and fair claims practices
- Experience with claims management systems such as Guidewire, Duck Creek, or similar platforms
- Strong written and verbal communication skills for interaction with claimants, counsel, and medical providers
Claims Team Lead Jobs in California: Frequently Asked Questions
How do you become a claims team lead in California?
The most direct path is to earn a California Department of Insurance license, specifically the Adjuster or Casualty Broker-Agent license administered by the CDI, while building hands-on claims experience in a California-regulated environment. Most employers expect a bachelor's degree in business, risk management, or a related field alongside several years of front-line claims work before moving into a lead role. Obtaining a designation like the Associate in Claims strengthens an application considerably.
How much do claims team leads make in California?
Claims team leads in California earn a median of about $91,790 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $60,020 for the lowest 10% to over $124,990 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire claims team leads in California?
Employers hiring claims team leads in California right now include Sedgwick, Gainwell Technologies, and Gallagher, based on current listings on Migrate Mate as of October 2026. California's large self-insured employer base, major public entities, and the state's own workers' compensation system create consistent demand well beyond national carriers alone.
Which California cities have the most claims team lead jobs?
West Sacramento, Roseville, and Costa Mesa account for the greatest concentration of claims team lead openings in California. Los Angeles drives volume through its dense carrier, self-insured, and third-party administrator presence, Sacramento anchors state government and workers' compensation activity, and San Francisco attracts technology sector and specialty lines employers that maintain regional claims operations in the Bay Area.
Are there remote claims team lead jobs in California?
Yes, and more than many supervisory roles, because claims work is heavily document-driven and conducted through digital platforms. About 78% of claims team lead openings tied to California are remote or hybrid as of October 2026, reflecting the shift carriers and TPAs made toward distributed teams. Roles overseeing auto or workers' compensation field operations tend to require more in-person presence than health or disability claims leadership positions.
How can I get hired as a claims team lead in California with little or no experience?
The most realistic entry point is securing a claims examiner or adjuster trainee role at a California carrier or third-party administrator, then building toward a lead position from within. Large California employers such as ICW Group and Sedgwick run structured trainee and examiner programs that develop candidates from the ground up. Earning your CDI adjuster license before applying, and moving laterally from customer service or underwriting support, are the credentials and transitions that accelerate the timeline most reliably.
Where can I find and apply to claims team lead jobs in California?
You can find and apply to claims team lead jobs in California on Migrate Mate, which lists current California openings from employers actively hiring. Find the roles that fit your background and apply directly to the ones that match.
See All 12 Claims Team Lead Jobs in California
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