Senior Level Client Solutions Specialist Jobs
Senior level client solutions specialist jobs place experienced professionals in charge of strategic client relationships, solution design, and the cross-functional teams or initiatives that deliver results. Openings concentrate in Technology & Software, Accounting & Auditing, and Banking & Financial Services, with 17% remote or hybrid availability, and employers like Meta, TikTok, and Narwal hiring at this level now.
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Position: Client Partner – IT Services and Solutions (AI and Data)
Location: Cincinnati, OH (Primary) | Indianapolis, IN / Columbus, OH (Secondary)
Employment Type: Full-Time
About us:
Narwal is an AI-powered, data-led, outcome focused solutions provider helping Fortune 500 and enterprise clients across AI, Data, and Quality Engineering. Recognized on the Inc. 5000 and as a Great Place to Work, Narwal combines deep engineering expertise with proprietary AI accelerators to deliver measurable business outcomes at scale.
Why Narwal?
Join Narwal’s leadership team at a pivotal stage of growth. This role offers the opportunity to be part of the leadership team shaping that story while driving meaningful impact across customers, teams, and the business.
At Narwal, you will:
- Build from the ground up – shaping the account strategy, growth playbook, and long-term client partnerships.
- Operate like a founder – with real autonomy, accountability, and the ability to drive meaningful business outcomes.
- Work directly with CXOs and senior leadership, influencing strategic decisions and client growth.
- Play a key role in Narwal’s next phase of growth, as the company scales significantly over the coming years.
- Win big with competitive compensation and best-in-industry sales incentives.
- Benefit from meaningful ESOP participation, creating long-term value as Narwal continues to grow.
- Thrive in a high-energy, collaborative culture at a Certified Great Place to Work, where builders and problem-solvers succeed.
Role Overview:
As a Client Partner, you will own growth across strategic accounts by combining relationship depth, consultative selling, technology fluency, and disciplined execution. You will manage a portfolio of key clients, set the account growth vision, and drive top-line and bottom-line results by engaging meaningfully with business, technology, data, AI, quality engineering, and delivery leaders. This is not a traditional relationship-only sales role; you must understand client platforms, roadmaps, pain points, hiring needs, and project priorities, then translate those conversations into tailored solutions, services, resources, and outcome-based opportunities for Narwal. You will be supported by Narwal’s delivery leaders, practice leaders, and solution architects, but you must be able to hold your own in client conversations, asking sharp discovery questions, understanding the business and technical context, identifying the real opportunity behind a stated need, and shaping the path forward before bringing in the right internal experts. This role requires CxO-level relationship skills, strong client business understanding, and the ability to act as a trusted advisor who aligns Narwal’s capabilities with client priorities to drive long-term success, client loyalty, satisfaction, and measurable revenue growth.
Key Responsibilities:
Technology and Solution Fluency:
- Strong working understanding of Narwal’s core offerings across AI, Data, Quality Engineering, and enterprise delivery models.
- Engage confidently with CXOs, technology leaders, and business stakeholders.
- Understand client environments at a practical level, including platforms, applications, data ecosystems, testing challenges, automation needs, modernization, and AI opportunities.
- When presented with a staffing need, go beyond the job description to understand the project context, technology stack, business problem, team structure, and success criteria.
- Partner with Narwal practice and delivery leaders to build solutions, proposals, demos, assessments, and engagement models tailored to the client’s needs.
- Stay current on enterprise technology trends, especially in AI, Data, Quality Engineering, automation, and digital transformation.
Client Relationship Management:
- Build and maintain strong, long-term relationships with key client stakeholders, acting as their primary point of contact.
- Read client cues, identify unstated needs, and recognize when a conversation can be expanded into a broader opportunity.
- Build trust by showing curiosity, preparation, business understanding, and technology relevance in every client interaction.
- Create client interest through thoughtful ideas, practical recommendations, and proactive points of view.
- Regularly engage with C-suite stakeholders to ensure alignment with client goals, enhance trust, and long-term partnership success.
- Act as a client advocate within Narwal, balance executive presence with humility, listening skills, and the ability to make clients feel understood and supported.
Client Acquisition and Retention:
- Identify and engage new clients, using compelling presentations and proposals to expand Narwal’s market presence.
- Ensure high levels of client satisfaction by understanding their evolving needs and delivering tailored solutions.
- Focus on client retention through regular communication, proactive problem-solving, and delivering value-added services to foster loyalty.
- Develop and execute strategic account plans that map out key client stakeholders, identify growth opportunities, and ensure Narwal’s services align with client business needs.
Revenue Growth:
- Develop and implement strategies to achieve revenue targets and drive business growth.
- Identify and pursue upselling and cross-selling opportunities within existing client accounts.
- Expand Narwal’s client base by identifying and securing new business opportunities.
Qualifications
- 10+ years of experience in IT services sales, client partner, account growth, solution sales, or consultative selling roles.
- Strong expertise in AI, Data, and Quality Engineering. Emerging Trends.
- Demonstrated ability to build and maintain C-suite relationships and act as a trusted advisor to clients.
- Ability to engage with CIOs, CTOs, CDOs, QA leaders, product leaders, procurement, and delivery stakeholders.
- Experience converting client challenges into Proposals, Solutions, SOWs, Outcomes, Managed Services, Assessments, or Transformation programs.
- Strong discovery skills, ability to understand the “why” behind a client request, not just the stated requirement.
- Prior experience as a technologist, delivery leader, solution consultant, or technically fluent sales leader is strongly preferred.
- Strong strategic thinking and problem-solving skills, with experience developing and executing account growth strategies.
- Excellent communication, presentation, and negotiation skills with a track record of delivering results in client-facing roles.
Narwal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For more information please visit: https://narwal.ai/
Position: Client Partner – IT Services and Solutions (AI and Data)
Location: Cincinnati, OH (Primary) | Indianapolis, IN / Columbus, OH (Secondary)
Employment Type: Full-Time
About us:
Narwal is an AI-powered, data-led, outcome focused solutions provider helping Fortune 500 and enterprise clients across AI, Data, and Quality Engineering. Recognized on the Inc. 5000 and as a Great Place to Work, Narwal combines deep engineering expertise with proprietary AI accelerators to deliver measurable business outcomes at scale.
Why Narwal?
Join Narwal’s leadership team at a pivotal stage of growth. This role offers the opportunity to be part of the leadership team shaping that story while driving meaningful impact across customers, teams, and the business.
At Narwal, you will:
- Build from the ground up – shaping the account strategy, growth playbook, and long-term client partnerships.
- Operate like a founder – with real autonomy, accountability, and the ability to drive meaningful business outcomes.
- Work directly with CXOs and senior leadership, influencing strategic decisions and client growth.
- Play a key role in Narwal’s next phase of growth, as the company scales significantly over the coming years.
- Win big with competitive compensation and best-in-industry sales incentives.
- Benefit from meaningful ESOP participation, creating long-term value as Narwal continues to grow.
- Thrive in a high-energy, collaborative culture at a Certified Great Place to Work, where builders and problem-solvers succeed.
Role Overview:
As a Client Partner, you will own growth across strategic accounts by combining relationship depth, consultative selling, technology fluency, and disciplined execution. You will manage a portfolio of key clients, set the account growth vision, and drive top-line and bottom-line results by engaging meaningfully with business, technology, data, AI, quality engineering, and delivery leaders. This is not a traditional relationship-only sales role; you must understand client platforms, roadmaps, pain points, hiring needs, and project priorities, then translate those conversations into tailored solutions, services, resources, and outcome-based opportunities for Narwal. You will be supported by Narwal’s delivery leaders, practice leaders, and solution architects, but you must be able to hold your own in client conversations, asking sharp discovery questions, understanding the business and technical context, identifying the real opportunity behind a stated need, and shaping the path forward before bringing in the right internal experts. This role requires CxO-level relationship skills, strong client business understanding, and the ability to act as a trusted advisor who aligns Narwal’s capabilities with client priorities to drive long-term success, client loyalty, satisfaction, and measurable revenue growth.
Key Responsibilities:
Technology and Solution Fluency:
- Strong working understanding of Narwal’s core offerings across AI, Data, Quality Engineering, and enterprise delivery models.
- Engage confidently with CXOs, technology leaders, and business stakeholders.
- Understand client environments at a practical level, including platforms, applications, data ecosystems, testing challenges, automation needs, modernization, and AI opportunities.
- When presented with a staffing need, go beyond the job description to understand the project context, technology stack, business problem, team structure, and success criteria.
- Partner with Narwal practice and delivery leaders to build solutions, proposals, demos, assessments, and engagement models tailored to the client’s needs.
- Stay current on enterprise technology trends, especially in AI, Data, Quality Engineering, automation, and digital transformation.
Client Relationship Management:
- Build and maintain strong, long-term relationships with key client stakeholders, acting as their primary point of contact.
- Read client cues, identify unstated needs, and recognize when a conversation can be expanded into a broader opportunity.
- Build trust by showing curiosity, preparation, business understanding, and technology relevance in every client interaction.
- Create client interest through thoughtful ideas, practical recommendations, and proactive points of view.
- Regularly engage with C-suite stakeholders to ensure alignment with client goals, enhance trust, and long-term partnership success.
- Act as a client advocate within Narwal, balance executive presence with humility, listening skills, and the ability to make clients feel understood and supported.
Client Acquisition and Retention:
- Identify and engage new clients, using compelling presentations and proposals to expand Narwal’s market presence.
- Ensure high levels of client satisfaction by understanding their evolving needs and delivering tailored solutions.
- Focus on client retention through regular communication, proactive problem-solving, and delivering value-added services to foster loyalty.
- Develop and execute strategic account plans that map out key client stakeholders, identify growth opportunities, and ensure Narwal’s services align with client business needs.
Revenue Growth:
- Develop and implement strategies to achieve revenue targets and drive business growth.
- Identify and pursue upselling and cross-selling opportunities within existing client accounts.
- Expand Narwal’s client base by identifying and securing new business opportunities.
Qualifications
- 10+ years of experience in IT services sales, client partner, account growth, solution sales, or consultative selling roles.
- Strong expertise in AI, Data, and Quality Engineering. Emerging Trends.
- Demonstrated ability to build and maintain C-suite relationships and act as a trusted advisor to clients.
- Ability to engage with CIOs, CTOs, CDOs, QA leaders, product leaders, procurement, and delivery stakeholders.
- Experience converting client challenges into Proposals, Solutions, SOWs, Outcomes, Managed Services, Assessments, or Transformation programs.
- Strong discovery skills, ability to understand the “why” behind a client request, not just the stated requirement.
- Prior experience as a technologist, delivery leader, solution consultant, or technically fluent sales leader is strongly preferred.
- Strong strategic thinking and problem-solving skills, with experience developing and executing account growth strategies.
- Excellent communication, presentation, and negotiation skills with a track record of delivering results in client-facing roles.
Narwal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For more information please visit: https://narwal.ai/
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Senior Level Client Solutions Specialist Jobs: Frequently Asked Questions
How do I get a senior level client solutions specialist job?
Employers at this level look for candidates who can own complex client engagements from discovery through delivery without close oversight. Demonstrating a history of expanding accounts, leading cross-functional solution teams, and translating technical capabilities into measurable business outcomes gives candidates a clear edge. Certifications in relevant platforms, a portfolio of strategic wins, and evidence of mentoring junior colleagues also strengthen your candidacy significantly.
Which companies hire senior level client solutions specialists?
Companies hiring senior level client solutions specialists right now include Meta, TikTok, and Narwal, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from enterprise technology vendors, managed services firms, and large consulting organizations that rely on senior specialists to manage high-value client portfolios.
Are there remote senior level client solutions specialist jobs?
Yes, though availability varies by employer and industry. About 17% of senior level client solutions specialist openings are remote or hybrid as of November 2026, reflecting strong demand for experienced professionals who can manage complex client relationships without being on-site full time. Fully remote roles tend to favor candidates with established client management skills and the ability to coordinate across distributed teams independently.
What makes a client solutions specialist role senior level?
Senior level roles are defined by the scope of ownership and the complexity of the problems involved. Where mid-level specialists execute solutions within defined parameters, senior specialists shape the approach, set priorities, and lead the people delivering the work. They handle the most strategically important accounts, navigate ambiguous or large-scale client challenges, and are expected to mentor earlier-career team members and contribute to practice or process development.
Which industries hire the most senior level client solutions specialists?
Senior level client solutions specialist roles concentrate in Technology & Software, Accounting & Auditing, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their clients require long-term, consultative partnerships, complex implementation support, and senior contacts who understand both the business and the technical environment well enough to guide strategic decisions.