Commercial Excellence Manager Jobs in New Mexico

INTRODUCTION

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

Be part of an energizing culture rooted in people and a commitment to delivering WOW! Customer Service. As a Delivery Driver, you’ll put your safe driving skills to work and enjoy career stability with endless growth opportunities. AutoZone offers career stability and growth opportunities in an essential industry. Plus, no Commercial Driver’s License (CDL) is required, and you’ll use company-provided vehicles!

ROLE AND RESPONSIBILITIES

• Customer Service Excellence & Communication – Deliver WOW! Customer Service by engaging with commercial customers and DIY shoppers, providing clear and professional automotive advice and offering installation services.
• Leadership & Teamwork – Work closely with store personnel and commercial accounts, ensuring smooth team collaboration and strong customer relationships.
• Metrics Mindedness & Process Orientation – Maintain efficient delivery operations, meeting time and accuracy goals while following company policies.
• Delivery Operations – Drive company-provided vehicles, ensuring safe and timely deliveries of automotive parts to commercial customers. Load and unload parts accurately per route schedules.
• Returns & Pickups – Collect returns, cores, and parts from nearby stores or outside vendors.
• Safety Compliance – Adhere to PPE (Personal Protective Equipment) guidelines and fleet safety policies to maintain a safe driving and working environment.
• Cash & Charge Transactions – Process customer payments securely and in accordance with company policies.
• Product Knowledge & Fleet Maintenance – Stay updated on promotions and automotive products through AutoZone systems. Maintain delivery vehicles and report any issues promptly.

BASIC QUALIFICATIONS

• Minimum Age Requirement: Must be at least 18 years old to apply.
• Valid Driver’s License & Safety Compliance: Must possess a valid driver’s license and adhere to AutoZone’s driver safety requirements to ensure responsible and secure vehicle operation.
• Automotive Knowledge: Basic knowledge of automotive parts is required.
• Physical Requirements: Ability to lift, load and deliver merchandise.

PREFERRED QUALIFICATIONS

• Education: High school diploma or equivalent (GED).
• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail.
• Hazmat Endorsement Preferred: A valid Hazardous Materials (Hazmat) endorsement is a plus, helping ensure proper handling and transportation of regulated materials in compliance with safety standards.

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

BENEFITS AT AUTOZONE

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):

- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

FAIR CHANCE:

An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

ONLINE APPLICATION:

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.