Customer Service Jobs at Clarkson Eyecare with Visa Sponsorship
Clarkson Eyecare hires Customer Service professionals across its optical retail locations, with roles focused on patient coordination, scheduling, and front-desk support. The company has a track record of working through visa sponsorship for qualified candidates in this function, making it a viable target for F-1 and H-1B holders.
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Get Access To All JobsSUMMARY
An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.
LOCATION
- Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
- Determine patient wants and needs and selling to exceed their expectations
- Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
- Able to operate the auto-lensometer and manual lensometer
- Educate and recommend specific lenses, lens coatings and frames to suit patient needs
- Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
- Dispense patient orders and repair and adjust patient frames
- Dispense all glasses and/or contact lens orders using current process
QUALIFICATIONS
- Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required.
LICENSES AND CREDENTIALS
ABO and NCLE certifications preferred but not required.
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
Physical Requirements
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
SUMMARY
An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.
LOCATION
- Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
- Determine patient wants and needs and selling to exceed their expectations
- Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
- Able to operate the auto-lensometer and manual lensometer
- Educate and recommend specific lenses, lens coatings and frames to suit patient needs
- Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
- Dispense patient orders and repair and adjust patient frames
- Dispense all glasses and/or contact lens orders using current process
QUALIFICATIONS
- Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required.
LICENSES AND CREDENTIALS
ABO and NCLE certifications preferred but not required.
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
Physical Requirements
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
See all 51+ Customer Service at Clarkson Eyecare jobs
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Get Access To All JobsTips for Finding Customer Service Jobs at Clarkson Eyecare Jobs
Frame Your Experience Around Patient-Facing Settings
Clarkson Eyecare prioritizes candidates with healthcare or retail customer service backgrounds. Tailor your resume to highlight appointment scheduling, insurance verification, or patient intake experience before applying, since optical retail roles overlap heavily with clinical support functions.
Ask Recruiters Directly About H-1B Petition Timelines
H-1B sponsorship for Customer Service roles requires the employer to file by the April cap deadline for an October start. Confirm early in the interview process whether Clarkson Eyecare's HR team is prepared to initiate the LCA with DOL before extending a formal offer.
Search Clarkson Eyecare Openings Through Migrate Mate
Migrate Mate lets you filter Customer Service jobs at Clarkson Eyecare by visa type, so you can identify which locations are actively hiring candidates who need sponsorship rather than cold-applying across dozens of postings.
Target Locations With Active Multi-Role Hiring
Clarkson Eyecare operates a large network of optical centers and tends to hire Customer Service staff in clusters when opening or expanding locations. Applying to a market with several concurrent openings increases your odds of reaching a hiring manager already familiar with sponsorship logistics.
Verify Your I-9 Eligibility Documents Match E-Verify Requirements
Healthcare service employers, including optical retailers, commonly use E-Verify for onboarding. Gather your passport, visa, and I-94 record before your first interview so you can confirm work authorization status immediately if an offer comes through quickly.
Customer Service at Clarkson Eyecare jobs are hiring across the US. Find yours.
Find Customer Service at Clarkson Eyecare JobsFrequently Asked Questions
Does Clarkson Eyecare sponsor H-1B visas for Customer Service roles?
Clarkson Eyecare has sponsored H-1B visas for workers in its Customer Service function. Sponsorship availability can vary by location and hiring cycle, so the strongest approach is to confirm directly with the recruiter during your initial screening call whether the specific role you're applying to is eligible for H-1B support.
How do I apply for Customer Service jobs at Clarkson Eyecare?
You can browse and apply for Customer Service openings at Clarkson Eyecare through Migrate Mate, which filters listings by visa sponsorship type so you can focus on roles that match your status. Applications typically go through Clarkson Eyecare's own careers portal, where you'll complete a standard screening form and attach your resume.
Which visa types does Clarkson Eyecare commonly use for Customer Service hires?
Clarkson Eyecare has hired Customer Service staff on H-1B, F-1 OPT, and F-1 CPT. OPT and CPT are common entry points for recent graduates because they allow you to start work more quickly without waiting on a petition cycle. H-1B sponsorship involves the annual USCIS lottery with an April filing deadline and an October start date.
What qualifications are expected for Customer Service roles at Clarkson Eyecare?
Most Customer Service positions at Clarkson Eyecare involve patient scheduling, optical insurance processing, and front-desk coordination at retail eye care centers. Candidates with prior healthcare, optical retail, or high-volume customer-facing experience are competitive. Familiarity with insurance verification workflows is a practical advantage since it directly maps to day-to-day responsibilities in these roles.
How do I plan my timeline if I need H-1B sponsorship for a Clarkson Eyecare role?
USCIS accepts H-1B cap-subject petitions in April for an October 1 start date, so you need an offer and a completed Labor Condition Application filed with DOL before that window opens. If you're on OPT, your EAD can bridge the gap while the H-1B petition is pending, provided your OPT authorization remains valid through October.
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