Technician Jobs at Cloud Software Group with Visa Sponsorship
Technician roles at Cloud Software Group sit at the intersection of enterprise software infrastructure and hands-on technical support, covering deployment, maintenance, and systems integration across a global product suite. Cloud Software Group has a consistent track record of sponsoring work visas for qualified Technicians, making it a realistic target if you're navigating U.S. work authorization.
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Get Access To All JobsWhen Citrix pioneered remote access, we believed people should be able to securely work from anywhere in any way they needed. Three decades later, that’s more true than ever. It’s what drives us to create technology that transcends the constraints of time, place, infrastructure, networks, and devices. And it’s the reason organizations around the world trust us to keep their apps available, their data safe, and their people productive – wherever and whenever work happens.
Citrix’s advanced virtualization, networking, endpoint, and security solutions have been integral to our customers' strategic goals for over 30 years and have helped define what’s possible in a dynamic, Zero Trust world. Over that time, we’ve continued to develop industry-leading solutions like Citrix DaaS, Citrix Cloud, NetScaler, Unicon, Secure Private Access (SPA), Enterprise Browser, Endpoint Management (MDM/MAM), XenServer, uberAgent, and more.
About the Role:
The Account Technical Strategist is a vital resource for customers, partners, and fellow team members working together to solve business problems for Enterprise, ISV, and Application Service Provider customers. They use their extensive experience with virtualization, networking, and security technologies to develop comprehensive strategies that deliver value for our customers.
As an Account Technical Strategist on the North American Enterprise Markets team, you will drive value creation for our customers by identifying which critical features of our solutions help support their business today and which additional solutions of ours can help them achieve their goals tomorrow. This includes identifying new solutions that add value to customers you support, building new relationships within those customers, and aligning the long-term goals of your customers with those of Citrix.
What You Will Do:
- Develop strategic partnerships and relationships with your customers’ technical stakeholders, key decision makers, and executives
- Identify critical revenue-generating use cases our solutions support for our customers
- Define a customer success roadmap that strengthens critical customer use cases and increases adoption of our solutions
- Coordinate cross-functional teams and resources to ensure customer success goals are met
- Describe the value our solutions provided at both a business and technical level in an easily understandable way
- Overcome technical or business objections while moving a sales cycle forward
- Assess how Citrix and/or NetScaler solutions can meet customers’ business priorities
- Establish and maintain a regular cadence of meetings with your customers
- Be a trusted primary point of contact for customer stability and technical support concerns
- Deliver product demonstrations and technical presentations remotely or on-site
- Design and build multi-product proof of concept solutions for customer evaluations
- Provide thought leadership on the latest industry trends and insights
- Maintain a comprehensive understanding of competitive solutions and offerings
- Contribute to the broader teams’ value creation and technical mindshare
What You Will Bring:
- 6+ years of presales, sales engineer, solution engineer, field CTO, or professional services experience
- 6+ years supporting, designing, or delivering enterprise technology solutions
- Recent experience with both Citrix Platform and NetScaler Platform technologies
- Comprehensive knowledge of business value drivers for critical technology purchases
- Ability to adapt technical presentations to audiences with varying levels of technical expertise (e.g. IT administrators, directors, business stakeholders, and executives)
- Analytical and negotiation skills, particularly at the C-level
- Excellent written and verbal communication skills
- Ability to travel at least 60% of the time to customer sites, corporate offices, and events
What Will Help You Standout:
- Experience working with service providers, ISVs, and channel partners
- Bachelor’s Degree in Computer Science (or related field) or relevant work experience
- Proven record of success in driving customer adoption of technical solutions with Enterprise sales teams
- Experience with multi-tenant, Zero Trust, identity access management (IAM), web proxy, role-based access control (RBAC), virtual desktops (e.g. VDI, DaaS), virtual applications, server virtualization, web applications, networking, enterprise browser, remote access, thin clients, endpoint management (e.g. MDM, MAM), web application firewall (WAF), and/or observability solutions
- Experience with Microsoft Azure, Amazon Web Services, and Google Cloud Platform
About us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $140,844-$211,266 CA generally ranges: $146,968-$220,452 All other locations fall under our General State range: $122,473-$183,709 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.
When Citrix pioneered remote access, we believed people should be able to securely work from anywhere in any way they needed. Three decades later, that’s more true than ever. It’s what drives us to create technology that transcends the constraints of time, place, infrastructure, networks, and devices. And it’s the reason organizations around the world trust us to keep their apps available, their data safe, and their people productive – wherever and whenever work happens.
Citrix’s advanced virtualization, networking, endpoint, and security solutions have been integral to our customers' strategic goals for over 30 years and have helped define what’s possible in a dynamic, Zero Trust world. Over that time, we’ve continued to develop industry-leading solutions like Citrix DaaS, Citrix Cloud, NetScaler, Unicon, Secure Private Access (SPA), Enterprise Browser, Endpoint Management (MDM/MAM), XenServer, uberAgent, and more.
About the Role:
The Account Technical Strategist is a vital resource for customers, partners, and fellow team members working together to solve business problems for Enterprise, ISV, and Application Service Provider customers. They use their extensive experience with virtualization, networking, and security technologies to develop comprehensive strategies that deliver value for our customers.
As an Account Technical Strategist on the North American Enterprise Markets team, you will drive value creation for our customers by identifying which critical features of our solutions help support their business today and which additional solutions of ours can help them achieve their goals tomorrow. This includes identifying new solutions that add value to customers you support, building new relationships within those customers, and aligning the long-term goals of your customers with those of Citrix.
What You Will Do:
- Develop strategic partnerships and relationships with your customers’ technical stakeholders, key decision makers, and executives
- Identify critical revenue-generating use cases our solutions support for our customers
- Define a customer success roadmap that strengthens critical customer use cases and increases adoption of our solutions
- Coordinate cross-functional teams and resources to ensure customer success goals are met
- Describe the value our solutions provided at both a business and technical level in an easily understandable way
- Overcome technical or business objections while moving a sales cycle forward
- Assess how Citrix and/or NetScaler solutions can meet customers’ business priorities
- Establish and maintain a regular cadence of meetings with your customers
- Be a trusted primary point of contact for customer stability and technical support concerns
- Deliver product demonstrations and technical presentations remotely or on-site
- Design and build multi-product proof of concept solutions for customer evaluations
- Provide thought leadership on the latest industry trends and insights
- Maintain a comprehensive understanding of competitive solutions and offerings
- Contribute to the broader teams’ value creation and technical mindshare
What You Will Bring:
- 6+ years of presales, sales engineer, solution engineer, field CTO, or professional services experience
- 6+ years supporting, designing, or delivering enterprise technology solutions
- Recent experience with both Citrix Platform and NetScaler Platform technologies
- Comprehensive knowledge of business value drivers for critical technology purchases
- Ability to adapt technical presentations to audiences with varying levels of technical expertise (e.g. IT administrators, directors, business stakeholders, and executives)
- Analytical and negotiation skills, particularly at the C-level
- Excellent written and verbal communication skills
- Ability to travel at least 60% of the time to customer sites, corporate offices, and events
What Will Help You Standout:
- Experience working with service providers, ISVs, and channel partners
- Bachelor’s Degree in Computer Science (or related field) or relevant work experience
- Proven record of success in driving customer adoption of technical solutions with Enterprise sales teams
- Experience with multi-tenant, Zero Trust, identity access management (IAM), web proxy, role-based access control (RBAC), virtual desktops (e.g. VDI, DaaS), virtual applications, server virtualization, web applications, networking, enterprise browser, remote access, thin clients, endpoint management (e.g. MDM, MAM), web application firewall (WAF), and/or observability solutions
- Experience with Microsoft Azure, Amazon Web Services, and Google Cloud Platform
About us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $140,844-$211,266 CA generally ranges: $146,968-$220,452 All other locations fall under our General State range: $122,473-$183,709 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.
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Get Access To All JobsTips for Finding Technician Jobs at Cloud Software Group Jobs
Align your credentials to enterprise software environments
Cloud Software Group's Technician roles typically require hands-on experience with virtualization, networking, or enterprise application stacks. Before applying, document certifications like CompTIA, Cisco, or VMware and map them directly to the product lines listed in the job description.
Target roles flagged for visa-eligible candidates
Use Migrate Mate to filter Technician openings at Cloud Software Group that have an active sponsorship history. Not every open req receives visa sponsorship, so targeting the right postings from the start saves time and avoids pursuing dead ends.
Understand how TN status applies to Technician work
If you're Canadian or Mexican, TN classification covers certain technical roles but requires your position to fit a USMCA-defined category. Confirm the specific job title and duties qualify under the TN Computer Systems Analyst or Engineer designation before accepting an offer.
Clarify the sponsorship timeline before your offer stage
H-1B petitions are cap-subject with an October 1 start date, so timing an offer in Q4 or Q1 gives Cloud Software Group the runway to file in the March registration window. Ask your recruiter whether the role is eligible for cap-exempt filing through affiliated entities.
Prepare for PERM documentation if targeting a Green Card path
EB-2 and EB-3 sponsorship through Cloud Software Group requires a PERM labor certification filed with DOL. Gather transcripts, employment verification letters, and a detailed work history early, since PERM audits frequently request documentation covering every prior role listed on your application.
Verify your employer's E-Verify enrollment before onboarding
Cloud Software Group participates in E-Verify, which is required for Form I-9 employment verification. If you're transitioning from OPT or another status, confirm your work authorization documents are current and match exactly what your employer submits to avoid a tentative nonconfirmation flag.
Technician at Cloud Software Group jobs are hiring across the US. Find yours.
Find Technician at Cloud Software Group JobsFrequently Asked Questions
Does Cloud Software Group sponsor H-1B visas for Technicians?
Yes, Cloud Software Group sponsors H-1B visas for Technician roles where the position qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant technical field. Because H-1B is cap-subject, your petition must be registered in the annual USCIS lottery, with an earliest start date of October 1 if selected. Some roles filed through cap-exempt affiliates may bypass this timeline.
How do I apply for Technician jobs at Cloud Software Group?
Applications go through Cloud Software Group's careers portal, where Technician openings are posted by product line, geography, and seniority level. Migrate Mate is the recommended way to browse and filter these openings specifically for candidates who need visa sponsorship, so you can focus on postings where sponsorship is a realistic outcome rather than applying broadly.
Which visa types does Cloud Software Group commonly use for Technician roles?
Cloud Software Group sponsors H-1B visas for most Technician hires requiring specialty occupation classification. TN status is available to Canadian and Mexican nationals whose role fits a qualifying USMCA category. For candidates pursuing permanent residence, Cloud Software Group has filed EB-2 and EB-3 petitions through the PERM labor certification process with DOL.
What qualifications does Cloud Software Group expect for sponsored Technician positions?
Sponsored Technician roles at Cloud Software Group typically require a bachelor's degree in computer science, information technology, electrical engineering, or a closely related field to satisfy H-1B specialty occupation requirements. Practical experience with enterprise platforms, virtualization tools, or network infrastructure strengthens your application. Industry certifications can supplement your degree, but USCIS still requires the underlying academic credential for H-1B eligibility.
How do I plan the timeline if Cloud Software Group is sponsoring my visa?
If you need an H-1B, the USCIS registration window opens in March each year, with a lottery selection shortly after. A petition approved that spring carries an October 1 start date, meaning there can be a six-month gap between offer and your authorized start. Align your offer timeline and any OPT or grace period expiration with this window to avoid an authorization gap before your first day.
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