Retail Jobs at Express with Visa Sponsorship
Retail roles at Express span store leadership, visual merchandising, and customer experience functions across a national footprint. Express has a track record of sponsoring international candidates for both temporary work visas and permanent residence pathways, making it a realistic target if you're building a long-term retail career in the U.S.
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Get Access To All JobsINTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name: Potomac Mills
Responsibilities:
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent – Attract, develop and retain top talent
- Support an environment which encourages an exceptionally high level of store morale
- Focus all store associates on creating an environment built on teamwork and a “one team” mentality
- Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
- Build a succession plan for all roles
- Identify and nurture the growth of high performing store associates
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract, recruit and hire all store associates
Customer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences
- Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
- Create a culture of proactive customer engagement
- Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
- Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
- Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
Execution – Analyze the business and execute/communicate clear action plans that optimize results.
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Create clear action plans that optimize results
- Direct workload and ensure execution of plans and strategies across the store
- Ensure the adherence to Company Policies and the safety of store associates and Customers
- Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- Ensure an effective schedule with the right associate in the right place at the right time
- Manage controllable expenses and ensure loss prevention and safety standards in place
ESSENTIAL QUALIFICATIONS
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
PREFERRED QUALIFICATIONS (skills and abilities)
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Collaborative, respectful team member
- Ability to multitask and handle multiple customers and/or processes at once
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
INTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name: Potomac Mills
Responsibilities:
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent – Attract, develop and retain top talent
- Support an environment which encourages an exceptionally high level of store morale
- Focus all store associates on creating an environment built on teamwork and a “one team” mentality
- Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
- Build a succession plan for all roles
- Identify and nurture the growth of high performing store associates
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract, recruit and hire all store associates
Customer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences
- Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
- Create a culture of proactive customer engagement
- Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
- Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
- Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
Execution – Analyze the business and execute/communicate clear action plans that optimize results.
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Create clear action plans that optimize results
- Direct workload and ensure execution of plans and strategies across the store
- Ensure the adherence to Company Policies and the safety of store associates and Customers
- Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- Ensure an effective schedule with the right associate in the right place at the right time
- Manage controllable expenses and ensure loss prevention and safety standards in place
ESSENTIAL QUALIFICATIONS
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
PREFERRED QUALIFICATIONS (skills and abilities)
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Collaborative, respectful team member
- Ability to multitask and handle multiple customers and/or processes at once
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
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Get Access To All JobsTips for Finding Retail Jobs at Express Jobs
Frame your retail credentials for U.S. employers
Translate overseas retail experience into U.S.-recognized terms before applying. Quantify sales floor responsibilities, team sizes managed, and inventory metrics. EXPRESS hiring managers are evaluating store-ready competency, so your resume needs to speak that language immediately.
Target store leadership roles over entry-level
Visa sponsorship at specialty apparel retailers like EXPRESS is far more common for management-track positions than hourly floor roles. Assistant Manager and Store Manager openings are where sponsorship conversations realistically happen, so focus your search there.
Confirm sponsorship intent before the final interview
Ask directly whether the specific role is approved for visa sponsorship during the recruiter screen, not after an offer. EXPRESS corporate HR and individual store management sometimes have different answers, so get confirmation from the hiring team handling your position.
Understand how EB-3 fits retail career timelines
For permanent residence, EB-3 is the most common pathway for retail professionals. The PERM labor certification process requires DOL approval before USCIS filing, which adds months to your timeline. Build that into your negotiation when discussing your start date and visa transition plan.
Use OPT strategically to prove value first
If you're on F-1 OPT, the 12-month window is your audition for employer-sponsored status. Retail employers like EXPRESS sponsor candidates they've already seen perform. Getting hired under OPT and converting to long-term sponsorship is a well-established path here.
Browse verified EXPRESS retail openings on Migrate Mate
Not every open retail role at EXPRESS is approved for visa sponsorship. Use Migrate Mate to filter specifically for EXPRESS positions that have a confirmed sponsorship track record, saving time you'd otherwise spend applying to roles that won't move forward.
Retail at Express jobs are hiring across the US. Find yours.
Find Retail at Express JobsFrequently Asked Questions
Does Express sponsor H-1B visas for Retail roles?
H-1B sponsorship for retail roles at Express is uncommon because most store-level positions don't meet USCIS's specialty occupation standard, which requires a theoretical and practical application of highly specialized knowledge. Management and corporate-adjacent roles occasionally qualify. Express's retail sponsorship activity is more concentrated in EB-2, EB-3, and F-1 OPT pathways than H-1B.
How do I apply for Retail jobs at Express?
Applications go through Express's careers portal. Before applying, confirm the specific role is open to sponsored candidates, since not every retail opening qualifies. Migrate Mate lets you browse Express retail positions already filtered for visa sponsorship eligibility, which removes the guesswork from the initial search and helps you prioritize the right openings.
Which visa types does Express commonly use for Retail roles?
For retail professionals, Express works primarily with F-1 OPT and CPT for students and recent graduates, and EB-2 or EB-3 immigrant visa categories for candidates pursuing permanent residence. These pathways suit the credential profiles typical in retail management. H-1B usage for store-level retail is limited given the specialty occupation requirements USCIS applies.
What qualifications does Express expect for sponsored Retail positions?
For roles where sponsorship is on the table, Express typically looks for demonstrated retail management experience, familiarity with sales performance metrics, and the ability to lead and develop store teams. Visual merchandising expertise and experience with fast-fashion or specialty apparel brands strengthens your profile. For permanent residence pathways, your degree field and years of progressive experience also factor into the DOL's PERM assessment.
How do I plan my timeline around Express's retail visa process?
F-1 OPT gives you up to 12 months of work authorization to establish yourself at Express before employer sponsorship is needed, with a potential 24-month STEM extension if your role qualifies. For EB-3 permanent residence, factor in DOL PERM labor certification, which adds several months before USCIS even receives the petition. Start sponsorship conversations with HR well before your current authorization expires.
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