Account Associate Jobs at Express with Visa Sponsorship
Account Associate roles at Express sit at the intersection of retail operations and client relationship management, typically requiring strong communication skills and a degree in business or a related field. Express has a record of sponsoring international candidates for this function across both OPT and permanent residence pathways.
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Get Access To All JobsINTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
LOCATION
Store Name: Assembly Row
Responsibilities
Express is seeking an Associate Manager to join our team.
The Associate Manager supports the store manager in managing store operations, recruiting, management, training and sales functions, drives productivity, compliance with company policies, and creates a great in-store shopping experience for our retail customers.
Key Responsibilities
- Attract, hire, develop, inspire, and retain top talent
- Support an environment, which encourages an exceptionally high level of the store morale
- Focus all store associates on creating an environment built on teamwork and inspiring a “one team” mentality
- Coach, teach, train, recognize and manage all aspects of performance and development for all store associates up to and including Sales Leaders, to encourage professional growth and build a bench of talent
- Identify high performing store associates and assist in their growth
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract and hire store associates, up to and including Sales Leaders
- Analyze the business and execute/communicate clear action plans that optimize results
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Provide feedback to help support the creation of clear action plans that optimize results
- Manage and delegate workload and ensure execution of plans and strategies across the store
- Maintain adherence to Company Policies and ensures the safety of store associates and Customers
- Manage merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- With approval of the Store Manager, builds an effective schedule with the right associate in the right place at the right time
- Support and develop a store environment focused on consistently delivering a great in-store customer experience
- Resolve customer complaints to a positive outcome. Determines source of issues and takes initiative to identify and resolve
- Lead consistent focus on delivering a great customer experience
- Create a culture of proactive customer engagement to exceed our customer’s expectations
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
- Other essential functions may occur as directed by your supervisor
BASIC QUALIFICATIONS
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 3-5 of relevant job experience
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Proven ability to drive sales results
- Strong supervisory, communication and customer service skills
- Minimum of two years relevant experience
- Prior sales management experience
BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range: $21.20 - $31.25 per hour
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
INTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
LOCATION
Store Name: Assembly Row
Responsibilities
Express is seeking an Associate Manager to join our team.
The Associate Manager supports the store manager in managing store operations, recruiting, management, training and sales functions, drives productivity, compliance with company policies, and creates a great in-store shopping experience for our retail customers.
Key Responsibilities
- Attract, hire, develop, inspire, and retain top talent
- Support an environment, which encourages an exceptionally high level of the store morale
- Focus all store associates on creating an environment built on teamwork and inspiring a “one team” mentality
- Coach, teach, train, recognize and manage all aspects of performance and development for all store associates up to and including Sales Leaders, to encourage professional growth and build a bench of talent
- Identify high performing store associates and assist in their growth
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract and hire store associates, up to and including Sales Leaders
- Analyze the business and execute/communicate clear action plans that optimize results
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Provide feedback to help support the creation of clear action plans that optimize results
- Manage and delegate workload and ensure execution of plans and strategies across the store
- Maintain adherence to Company Policies and ensures the safety of store associates and Customers
- Manage merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- With approval of the Store Manager, builds an effective schedule with the right associate in the right place at the right time
- Support and develop a store environment focused on consistently delivering a great in-store customer experience
- Resolve customer complaints to a positive outcome. Determines source of issues and takes initiative to identify and resolve
- Lead consistent focus on delivering a great customer experience
- Create a culture of proactive customer engagement to exceed our customer’s expectations
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
- Other essential functions may occur as directed by your supervisor
BASIC QUALIFICATIONS
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 3-5 of relevant job experience
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Proven ability to drive sales results
- Strong supervisory, communication and customer service skills
- Minimum of two years relevant experience
- Prior sales management experience
BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range: $21.20 - $31.25 per hour
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
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Get Access To All JobsTips for Finding Account Associate Jobs at Express Jobs
Frame your degree around retail business functions
Express Account Associate roles typically require a business-related degree. Make sure your resume clearly connects your coursework or credentials to retail operations, client management, or merchandising, so hiring managers can quickly assess specialty occupation eligibility.
Target Express locations with active hiring cycles
Express posts Account Associate openings across corporate and regional offices. Prioritize locations where multiple roles are listed simultaneously, since concentrated hiring activity at a single site often signals a team expansion and a more structured onboarding and sponsorship process.
Raise OPT status early in recruiter conversations
If you're on F-1 OPT, disclose your authorization timeline before the offer stage. Express has sponsored both CPT and OPT candidates for this role, and recruiters need lead time to coordinate with HR on STEM extension eligibility or cap-gap coverage if your OPT end date falls mid-year.
Use Migrate Mate to filter Account Associate openings by sponsorship
Not every Account Associate posting at Express is tied to an active sponsorship track. Use Migrate Mate to surface roles where Express has a verified sponsorship history for this function, so you focus your applications where the path forward is clearest.
Prepare for E-Verify clearance before your start date
Express participates in E-Verify, the federal employment eligibility system. Once you accept an offer, your employer will run an E-Verify check against your I-9 documents. Have your work authorization documents ready and verify your I-94 record reflects your current status before your first day.
Account Associate at Express jobs are hiring across the US. Find yours.
Find Account Associate at Express JobsFrequently Asked Questions
Does Express sponsor H-1B visas for Account Associates?
Express's documented sponsorship activity for Account Associates has been concentrated in EB-2 and EB-3 Green Card pathways and F-1 OPT work authorization, rather than H-1B cap-subject petitions. That does not rule out H-1B sponsorship entirely, but candidates targeting this role should be prepared to discuss their current status and timeline directly with Express's HR team during the offer stage.
Which visa types are commonly used for Account Associate roles at Express?
The visa types most associated with Account Associate hires at Express are F-1 OPT, F-1 CPT, and permanent residence categories including EB-2 and EB-3. OPT allows recent graduates to work for up to 12 months while a longer-term sponsorship path is evaluated. EB-3 is the most common permanent residence category for professional roles in retail operations.
What qualifications or experience does Express expect for Account Associate roles?
Express typically expects a bachelor's degree in business, marketing, communications, or a related field for Account Associate positions. Relevant internship experience in retail, account management, or client-facing roles strengthens your application. For visa sponsorship purposes, the degree field should connect clearly to the job duties, since specialty occupation classification depends on that alignment.
How do I apply for Account Associate jobs at Express?
You can browse Account Associate openings at Express directly through Migrate Mate, which filters for roles with a verified sponsorship history so you're not applying blindly. When you apply, tailor your resume to retail account management competencies and flag your work authorization status in your cover letter or application. Express recruits on a rolling basis, so applying when a posting is fresh improves your response rate.
How do I plan my timeline if Express offers to sponsor my Green Card?
Green Card sponsorship through EB-2 or EB-3 at Express begins with PERM labor certification filed with the DOL, which can take several months before your I-140 is submitted to USCIS. If you're on F-1 OPT, confirm whether a STEM extension or cap-gap provision applies to bridge your status during the process. Starting this conversation before your current authorization expires is critical.
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