Assistant Account Manager Jobs at Express with Visa Sponsorship
Assistant Account Manager roles at Express sit at the intersection of wholesale and retail operations, supporting account teams with merchandising, vendor coordination, and sales execution. Express has a track record of sponsoring international talent in this function, making it a realistic target for F-1 OPT holders and candidates pursuing long-term employment-based pathways.
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INTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Responsibilities:
Express is seeking an Assistant Manager to join our team.
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.
- Assists in developing, inspiring, and retaining top talent
- Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on teamwork and inspiring a “one team” mentality.
- Coach, teach and train Sales Associates for effective job performance.
- Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
- May assist in the hiring process for Sales Associates by participating in interviews and providing feedback to the Store Manager.
- Support the Store Manager’s analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
- Assist in overseeing all aspects of daily store operations.
- Execute action plans to optimize results.
- Ensure sales floor coverage in order to meet customer expectations.
- Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
- Maintain adherence to Company Policies and ensures the safety of associates and customers.
- Manage the execution of the store strategy to achieve performance goals.
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
- Support a store’s environment focused on consistently delivering a great in-store experience.
- Lead by example in creating a culture of proactive customer engagement to exceed our customer’s expectations.
- Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
- Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
- Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
- Creates a positive in-store experience through visual standards.
- Other essential functions may occur as directed by your supervisor.
BASIC QUALIFICATIONS
Education: High School or Equivalent
Years of Experience: 1-3 of relevant job experience
- Proficient in use of technology (iPad, registers)
- Demonstrates strong customer service skills
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
PREFERRED QUALIFICATIONS
- Previous retail experience preferred
- Proven ability to drive sales results
- Strong communication skills
- Minimum of two years relevant experience
- Prior sales management experience
BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range: $19.20 - $28.40 per hour
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

INTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Responsibilities:
Express is seeking an Assistant Manager to join our team.
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.
- Assists in developing, inspiring, and retaining top talent
- Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on teamwork and inspiring a “one team” mentality.
- Coach, teach and train Sales Associates for effective job performance.
- Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
- May assist in the hiring process for Sales Associates by participating in interviews and providing feedback to the Store Manager.
- Support the Store Manager’s analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
- Assist in overseeing all aspects of daily store operations.
- Execute action plans to optimize results.
- Ensure sales floor coverage in order to meet customer expectations.
- Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
- Maintain adherence to Company Policies and ensures the safety of associates and customers.
- Manage the execution of the store strategy to achieve performance goals.
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
- Support a store’s environment focused on consistently delivering a great in-store experience.
- Lead by example in creating a culture of proactive customer engagement to exceed our customer’s expectations.
- Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
- Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
- Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
- Creates a positive in-store experience through visual standards.
- Other essential functions may occur as directed by your supervisor.
BASIC QUALIFICATIONS
Education: High School or Equivalent
Years of Experience: 1-3 of relevant job experience
- Proficient in use of technology (iPad, registers)
- Demonstrates strong customer service skills
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
PREFERRED QUALIFICATIONS
- Previous retail experience preferred
- Proven ability to drive sales results
- Strong communication skills
- Minimum of two years relevant experience
- Prior sales management experience
BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range: $19.20 - $28.40 per hour
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
See all 28+ Assistant Account Manager at Express jobs
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Get Access To All JobsTips for Finding Assistant Account Manager Jobs at Express Jobs
Align your degree to the role
Express typically expects a bachelor's degree in business, fashion merchandising, or a related field for Assistant Account Manager roles. Confirm your credential maps to the specialty occupation standard USCIS applies before you apply.
Target Express's wholesale account divisions
Express hires Assistant Account Managers across both corporate and wholesale-facing teams. Filtering your search to divisional account teams, rather than store-level management postings, puts you in front of roles that have historically supported sponsorship.
Use Migrate Mate to surface open roles
Sponsorship-eligible Assistant Account Manager openings at Express don't always stay posted long. Use Migrate Mate to filter Express postings by visa type so you're applying to roles that already have a sponsorship pathway attached.
Clarify sponsorship intent during the offer stage
Express's HR process for corporate roles typically surfaces sponsorship discussions during offer negotiation, not early-stage interviews. Ask directly whether the posted role is approved for work authorization support before you accept any offer.
Assistant Account Manager at Express jobs are hiring across the US. Find yours.
Find Assistant Account Manager at Express JobsFrequently Asked Questions
Does Express sponsor H-1B visas for Assistant Account Managers?
Express does sponsor H-1B visas for corporate roles, and Assistant Account Manager positions in their wholesale and account management divisions have been included in that track. Sponsorship depends on the specific role and business unit, so confirm with the hiring team during the offer stage. The H-1B annual cap and April lottery window are the main timing constraints you'll need to plan around.
How do I apply for Assistant Account Manager jobs at Express?
Applications go through Express's corporate careers portal. Look for postings under account management or wholesale divisions rather than store operations. Roles that support visa sponsorship are not always labeled explicitly, so reviewing the job description for language about work authorization support is worthwhile. Migrate Mate also aggregates Express postings filtered by sponsorship eligibility, which speeds up your search considerably.
Which visa types does Express commonly use for Assistant Account Manager roles?
For early-career international candidates, F-1 OPT and CPT are the most common entry points into Assistant Account Manager roles at Express. For longer-term sponsorship, Express has filed EB-2 and EB-3 petitions for account management functions, which involve a DOL PERM labor certification followed by an I-140 petition with USCIS before moving toward a Green Card.
What qualifications does Express expect for Assistant Account Manager positions?
A bachelor's degree in business, fashion merchandising, retail management, or a comparable field is the baseline expectation. Express also looks for experience with vendor coordination, sales analysis, or account support, particularly in a wholesale or apparel context. For sponsorship purposes, your degree needs to align with the specialty occupation criteria USCIS applies to the role, so a directly relevant field of study matters.
How do I plan my timeline if I want Express to sponsor my work visa?
If you're on F-1 OPT, your employment authorization window is your most important planning constraint. H-1B registration opens each April for an October 1 start date, so you need an offer and a willing employer well before that window. For EB-2 or EB-3 pathways, the PERM labor certification process at DOL typically runs 12 to 18 months before USCIS sees the petition, making early alignment with your employer essential.
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