Sales Assistant Jobs at Express with Visa Sponsorship
Sales Assistant jobs at Express sit at the intersection of customer engagement and brand experience, covering floor sales, styling consultations, and inventory support across its retail locations. Express has a track record of sponsoring international candidates for this function, making it a viable target if you're navigating OPT, CPT, or longer-term sponsorship pathways.
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About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Short Pump Town Center
Responsibilities
Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.
Key Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
Benefits And Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Short Pump Town Center
Responsibilities
Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.
Key Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
Benefits And Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
See all 126+ Sales Assistant Jobs at Express
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Get Access To All JobsTips for Finding Sales Assistant Jobs at Express
Tailor your resume to Express's brand
Express hiring managers look for candidates who can speak to styling, trend awareness, and upselling. Frame past retail experience around outfit-building and customer conversion, not just cashiering or stocking, to stand out in screening.
Confirm OPT authorization before your start date
Sales Assistant roles at Express often have fast onboarding timelines. Make sure your F-1 OPT EAD card arrives and your I-20 reflects the correct employment start date before your first shift, since Express uses E-Verify to confirm work authorization.
Target stores in high-turnover markets
Express operates hundreds of mall-based locations with seasonal and year-round openings. Stores in major metro areas tend to post Sales Assistant roles more frequently and have more hiring flexibility, which increases your chances of landing a sponsorship-eligible position.
Ask about EB-3 sponsorship during the offer stage
Express has sponsored candidates through the EB-3 pathway for retail roles. Once you have an offer, ask HR directly whether the position qualifies for PERM-based sponsorship and what the typical timeline looks like before you accept.
Use Migrate Mate to filter open roles by sponsorship type
Not every Sales Assistant listing at Express is attached to a sponsoring store or hiring cycle. Use Migrate Mate to filter Express openings by the visa types they support, so you apply to roles where sponsorship is already confirmed rather than guessing.
Start CPT paperwork well before the semester deadline
If you're on an F-1 visa and pursuing CPT for a part-time Sales Assistant role at Express, your DSO needs to authorize employment before you begin. Processing at your institution can take two to four weeks, so submit the request as early as possible.
Frequently Asked Questions
Does Express sponsor H-1B visas for Sales Assistants?
Express does not typically sponsor H-1B visas for Sales Assistant roles. The H-1B is reserved for specialty occupations requiring at least a bachelor's degree in a specific field, and retail floor positions generally don't meet that threshold. If you're targeting long-term sponsorship at Express, the EB-2 or EB-3 Green Card pathways are more relevant for this role type.
Which visa types are commonly used for Sales Assistant roles at Express?
Express most commonly supports F-1 OPT and F-1 CPT for Sales Assistant positions, which suit students and recent graduates already in the U.S. on a student visa. For candidates seeking permanent work authorization, Express has also sponsored through the EB-3 Green Card pathway, which covers skilled and unskilled workers and goes through the PERM labor certification process with the DOL.
What qualifications or experience does Express expect for a Sales Assistant role?
Express looks for candidates with prior retail or customer-facing experience, strong communication skills, and an understanding of fashion and styling. A degree isn't required for most Sales Assistant positions, but demonstrating familiarity with the brand, an ability to drive sales through styling advice, and experience handling high-traffic retail environments will strengthen your application significantly.
How do I apply for Sales Assistant jobs at Express?
Start by browsing open Sales Assistant listings at Express through Migrate Mate, where you can filter by visa sponsorship type to identify roles that align with your work authorization status. Apply directly through Express's careers portal and ensure your resume highlights customer service, styling, and sales experience. Since Express uses E-Verify, have your work authorization documents ready before any offer is finalized.
How do I plan my timeline if I'm on OPT and targeting a Sales Assistant role at Express?
Standard F-1 OPT gives you 12 months of work authorization after graduation. Apply to Sales Assistant roles at Express at least two to three months before your OPT start date so onboarding aligns with your authorization window. If you're in a STEM field, confirm whether your role qualifies for the 24-month STEM OPT extension. Express's E-Verify requirement means your EAD card must be in hand on day one.