Branch Manager Jobs at Express with Visa Sponsorship
Branch Manager roles at Express sit at the intersection of retail operations and people leadership, overseeing store performance, staffing, and customer experience. Express has a track record of sponsoring international talent into management-level positions, making it a viable target for candidates on F-1 OPT, F-1 CPT, and permanent residence pathways.
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Get Access To All JobsINTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name: Potomac Mills
Responsibilities:
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent – Attract, develop and retain top talent
- Support an environment which encourages an exceptionally high level of store morale
- Focus all store associates on creating an environment built on teamwork and a “one team” mentality
- Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
- Build a succession plan for all roles
- Identify and nurture the growth of high performing store associates
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract, recruit and hire all store associates
Customer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences
- Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
- Create a culture of proactive customer engagement
- Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
- Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
- Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
Execution – Analyze the business and execute/communicate clear action plans that optimize results.
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Create clear action plans that optimize results
- Direct workload and ensure execution of plans and strategies across the store
- Ensure the adherence to Company Policies and the safety of store associates and Customers
- Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- Ensure an effective schedule with the right associate in the right place at the right time
- Manage controllable expenses and ensure loss prevention and safety standards in place
ESSENTIAL QUALIFICATIONS
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
PREFERRED QUALIFICATIONS (skills and abilities)
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Collaborative, respectful team member
- Ability to multitask and handle multiple customers and/or processes at once
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
INTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name: Potomac Mills
Responsibilities:
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent – Attract, develop and retain top talent
- Support an environment which encourages an exceptionally high level of store morale
- Focus all store associates on creating an environment built on teamwork and a “one team” mentality
- Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
- Build a succession plan for all roles
- Identify and nurture the growth of high performing store associates
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract, recruit and hire all store associates
Customer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences
- Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
- Create a culture of proactive customer engagement
- Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
- Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
- Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
Execution – Analyze the business and execute/communicate clear action plans that optimize results.
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Create clear action plans that optimize results
- Direct workload and ensure execution of plans and strategies across the store
- Ensure the adherence to Company Policies and the safety of store associates and Customers
- Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- Ensure an effective schedule with the right associate in the right place at the right time
- Manage controllable expenses and ensure loss prevention and safety standards in place
ESSENTIAL QUALIFICATIONS
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
PREFERRED QUALIFICATIONS (skills and abilities)
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Collaborative, respectful team member
- Ability to multitask and handle multiple customers and/or processes at once
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
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Get Access To All JobsTips for Finding Branch Manager Jobs at Express Jobs
Frame your retail leadership experience precisely
Express Branch Manager roles require demonstrated experience managing store teams, hitting sales targets, and driving operational metrics. Quantify results from past retail positions in your resume so hiring managers can immediately map your background to their store environment.
Target Express locations with high turnover signals
Express lists Branch Manager openings across a large number of locations simultaneously, which often signals persistent staffing pressure. Prioritize markets where the same role has been reposted, since those stores have the most urgent need and the most flexibility on candidate profile.
Clarify your OPT timeline before the first interview
If you're on F-1 OPT, confirm how many months of work authorization remain before you reach out. Express will need enough runway to onboard you and, if pursuing EB sponsorship, begin the PERM labor certification process well before your status expires.
Understand how PERM applies to your role
EB-2 and EB-3 sponsorship for retail management roles requires DOL-approved PERM labor certification, which can take a year or more before an I-140 petition is filed with USCIS. Starting that conversation during the offer stage, not after you've accepted, keeps the timeline manageable.
Use Migrate Mate to filter Express Branch Manager openings
Sorting through Express postings manually won't surface which locations are actively sponsoring. Use Migrate Mate to filter verified Branch Manager jobs at Express by visa type so you're applying to roles where sponsorship is already confirmed rather than guessing from the job description.
Ask about the internal promotion pathway explicitly
Express frequently promotes Assistant Managers into Branch Manager roles. If you're already working in retail and approaching the end of OPT, asking recruiters whether an internal track exists gives you a faster route to a sponsored management position than competing externally.
Branch Manager at Express jobs are hiring across the US. Find yours.
Find Branch Manager at Express JobsFrequently Asked Questions
Does Express sponsor H-1B visas for Branch Managers?
Express's documented sponsorship activity for Branch Manager roles runs through employment-based Green Card pathways, specifically EB-2 and EB-3, rather than H-1B. Branch management in retail typically falls outside the specialty occupation definition USCIS requires for H-1B eligibility, so candidates in this role are more commonly sponsored through permanent residence routes or hired on F-1 OPT or CPT authorization.
Which visa types does Express commonly use for Branch Manager roles?
The visa types most commonly associated with Branch Manager roles at Express are F-1 OPT, F-1 CPT, and employment-based Green Cards under the EB-2 and EB-3 categories. OPT and CPT allow you to begin working while permanent residence paperwork progresses. EB-3 is the more common Green Card category for this role given its suitability for skilled and professional positions in retail management.
What qualifications and experience does Express expect for Branch Manager candidates?
Express generally looks for candidates with prior retail or store management experience, a track record of leading teams and meeting sales goals, and strong skills in scheduling, loss prevention awareness, and customer experience. A bachelor's degree in business, retail management, or a related field can strengthen your profile, particularly if you're pursuing EB-2 sponsorship, which requires demonstrating advanced qualifications.
How do I apply for Branch Manager jobs at Express?
You can find and apply for Branch Manager openings at Express directly through their careers site or through Migrate Mate, which filters Express postings by visa sponsorship type so you can confirm eligibility before applying. When you reach the offer stage, raise sponsorship early. Express will need to coordinate internally before committing to PERM filings, and earlier conversations lead to smoother timelines.
How do I plan my timeline if I need Express to sponsor my Green Card?
EB-3 sponsorship through PERM requires DOL to certify that no qualified U.S. worker is available for the role before USCIS can approve an I-140 petition. That process alone can take one to two years, and priority date backlogs may add more time depending on your country of birth. Starting the process as early as possible in your employment, ideally in your first year, gives you the best chance of maintaining continuous status.
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