Account Manager Jobs at Express with Visa Sponsorship
Account Manager roles at Express sit at the intersection of retail operations and client relationship management, requiring both commercial instincts and cross-functional coordination. Express has a track record of sponsoring international talent for this function across multiple visa pathways, making it a realistic target for qualified candidates who need work authorization.
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Get Access To All JobsINTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name: Potomac Mills
Responsibilities:
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent – Attract, develop and retain top talent
- Support an environment which encourages an exceptionally high level of store morale
- Focus all store associates on creating an environment built on teamwork and a “one team” mentality
- Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
- Build a succession plan for all roles
- Identify and nurture the growth of high performing store associates
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract, recruit and hire all store associates
Customer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences
- Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
- Create a culture of proactive customer engagement
- Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
- Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
- Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
Execution – Analyze the business and execute/communicate clear action plans that optimize results.
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Create clear action plans that optimize results
- Direct workload and ensure execution of plans and strategies across the store
- Ensure the adherence to Company Policies and the safety of store associates and Customers
- Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- Ensure an effective schedule with the right associate in the right place at the right time
- Manage controllable expenses and ensure loss prevention and safety standards in place
ESSENTIAL QUALIFICATIONS
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
PREFERRED QUALIFICATIONS (skills and abilities)
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Collaborative, respectful team member
- Ability to multitask and handle multiple customers and/or processes at once
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
INTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name: Potomac Mills
Responsibilities:
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent – Attract, develop and retain top talent
- Support an environment which encourages an exceptionally high level of store morale
- Focus all store associates on creating an environment built on teamwork and a “one team” mentality
- Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
- Build a succession plan for all roles
- Identify and nurture the growth of high performing store associates
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract, recruit and hire all store associates
Customer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences
- Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
- Create a culture of proactive customer engagement
- Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
- Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
- Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
Execution – Analyze the business and execute/communicate clear action plans that optimize results.
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Create clear action plans that optimize results
- Direct workload and ensure execution of plans and strategies across the store
- Ensure the adherence to Company Policies and the safety of store associates and Customers
- Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- Ensure an effective schedule with the right associate in the right place at the right time
- Manage controllable expenses and ensure loss prevention and safety standards in place
ESSENTIAL QUALIFICATIONS
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
PREFERRED QUALIFICATIONS (skills and abilities)
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Collaborative, respectful team member
- Ability to multitask and handle multiple customers and/or processes at once
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
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Get Access To All JobsTips for Finding Account Manager Jobs at Express Jobs
Tailor your resume to retail account management
Express prioritizes candidates who can demonstrate experience managing vendor relationships, driving sales performance, and coordinating across buying and merchandising teams. Frame your achievements in revenue impact and account retention, not just task execution.
Target Express postings that list multiple locations
Express regularly posts Account Manager openings across corporate and regional offices. Roles tied to their Columbus headquarters tend to have more structured hiring pipelines and are more likely to move through a formal sponsorship review than field-based positions.
Clarify sponsorship eligibility before your first interview
Ask your Express recruiter directly whether the specific Account Manager role is approved for sponsorship. Some positions are filled under F-1 OPT without triggering a full PERM or Green Card process, so confirming the pathway early saves time on both sides.
Understand how OPT timelines affect your offer window
If you're on F-1 OPT, your work authorization window shapes how quickly Express needs to act. A 60-day gap between jobs requires immediate re-employment, so align your application timeline to avoid authorization lapses before an offer is extended.
Build your case for an immigrant visa petition early
EB-2 and EB-3 sponsorship through PERM requires your employer to document that no qualified U.S. worker is available for the role. For Account Manager positions at Express, that means your specialized retail or account management experience needs to be clearly reflected in the job description from day one.
Use Migrate Mate to find open Account Manager roles at Express
Sorting through Express job listings manually makes it hard to identify which openings are tied to active sponsorship pipelines. Use Migrate Mate to filter Account Manager postings at Express by visa type so you're applying to roles where authorization is already on the table.
Account Manager at Express jobs are hiring across the US. Find yours.
Find Account Manager at Express JobsFrequently Asked Questions
Does Express sponsor H-1B visas for Account Managers?
Express does not appear in H-1B sponsorship data for Account Manager roles. Their sponsorship activity for this function has focused on Green Card pathways (EB-2 and EB-3) and F-1 OPT or CPT for early-career candidates. If H-1B sponsorship is a requirement for your situation, confirm directly with Express recruiting before investing significant time in the application process.
How do I apply for Account Manager jobs at Express?
Applications go through Express's careers portal, where Account Manager roles are listed by location and business unit. Create a profile, upload a resume that reflects retail account management experience, and monitor new postings regularly since openings move quickly. You can also use Migrate Mate to browse Express Account Manager listings filtered by visa sponsorship type, which helps you focus on roles where authorization is already in scope.
Which visa types does Express commonly use for Account Manager roles?
Express has sponsored Account Managers through EB-2 and EB-3 immigrant visa categories, both of which go through the PERM labor certification process with DOL before USCIS adjudicates the petition. F-1 OPT and CPT are also used for candidates still within their post-graduation authorization window. These pathways suit candidates at different career stages and with different authorization timelines.
What qualifications does Express expect for sponsored Account Manager roles?
Express typically looks for candidates with a bachelor's degree in business, marketing, or a related field, combined with demonstrated experience in account management, wholesale, or retail vendor relations. For Green Card sponsorship through PERM, the role's educational and experience requirements need to reflect your actual credentials precisely, since DOL scrutinizes whether those requirements are genuine business necessities and not written to fit a specific candidate.
How do I think about timing when pursuing sponsorship through Express?
Green Card sponsorship through EB-2 or EB-3 involves a multi-stage process: PERM labor certification with DOL, an I-140 petition with USCIS, and then waiting for a visa number to become available based on your country of birth. For most nationalities outside India and China, the wait after I-140 approval is relatively short. Starting the conversation with your hiring manager early in the offer process gives Express time to initiate the PERM filing without it feeling rushed.
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