Human Resources Assistant Jobs at Express with Visa Sponsorship
Human Resources Assistant roles at Express sit at the intersection of retail operations and people management, supporting recruiting, onboarding, and employee relations across store and corporate teams. Express has sponsored international candidates for HR support functions, making it a realistic target if you're navigating F-1 OPT or pursuing longer-term work authorization.
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INTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name: Opry Mills
Responsibilities
Express is seeking an Assistant Manager to join our team.
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.
Key Responsibilities
- Assists in developing, inspiring, and retaining top talent
- Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on teamwork and inspiring a “one team” mentality.
- Coach, teach and train Sales Associates for effective job performance.
- Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
- May assist in the hiring process for Sales Associates by participating in interviews and providing feedback to the Store Manager.
- Support the Store Manager’s analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
- Assist in overseeing all aspects of daily store operations.
- Execute action plans to optimize results.
- Ensure sales floor coverage in order to meet customer expectations.
- Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
- Maintain adherence to Company Policies and ensures the safety of associates and customers.
- Manage the execution of the store strategy to achieve performance goals.
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
- Support a store’s environment focused on consistently delivering a great in-store experience.
- Lead by example in creating a culture of proactive customer engagement to exceed our customer’s expectations.
- Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
- Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
- Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
- Creates a positive in-store experience through visual standards
- Other essential functions may occur as directed by your supervisor
BASIC QUALIFICATIONS
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 1-3 of relevant job experience
- Proficient in use of technology (iPad, registers)
- Demonstrates strong customer service skills
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Proven ability to drive sales results
- Strong communication skills
- Minimum of two years relevant experience
- Prior sales management experience
BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

INTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name: Opry Mills
Responsibilities
Express is seeking an Assistant Manager to join our team.
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.
Key Responsibilities
- Assists in developing, inspiring, and retaining top talent
- Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on teamwork and inspiring a “one team” mentality.
- Coach, teach and train Sales Associates for effective job performance.
- Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
- May assist in the hiring process for Sales Associates by participating in interviews and providing feedback to the Store Manager.
- Support the Store Manager’s analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
- Assist in overseeing all aspects of daily store operations.
- Execute action plans to optimize results.
- Ensure sales floor coverage in order to meet customer expectations.
- Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
- Maintain adherence to Company Policies and ensures the safety of associates and customers.
- Manage the execution of the store strategy to achieve performance goals.
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
- Support a store’s environment focused on consistently delivering a great in-store experience.
- Lead by example in creating a culture of proactive customer engagement to exceed our customer’s expectations.
- Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
- Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
- Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
- Creates a positive in-store experience through visual standards
- Other essential functions may occur as directed by your supervisor
BASIC QUALIFICATIONS
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 1-3 of relevant job experience
- Proficient in use of technology (iPad, registers)
- Demonstrates strong customer service skills
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Proven ability to drive sales results
- Strong communication skills
- Minimum of two years relevant experience
- Prior sales management experience
BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
See all 31+ Human Resources Assistant at Express jobs
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Get Access To All JobsTips for Finding Human Resources Assistant Jobs at Express Jobs
Tailor your resume to retail HR
Express HR Assistant roles emphasize scheduling, onboarding, and store-level employee relations. Frame your experience around high-volume hiring cycles and shift-based workforce management, not corporate generalist tasks. Retail-specific language signals you understand the environment.
Apply during peak retail hiring windows
Express ramps up HR headcount before back-to-school and holiday seasons. Submitting applications in July through August or October through November aligns you with the moments when HR teams are actively expanding and sponsorship conversations are more likely to happen.
Clarify OPT authorization early in screening
F-1 OPT gives you up to 12 months of work authorization without employer sponsorship cost. Stating your current authorization status upfront removes a common early-stage barrier and helps Express recruiters understand the timeline before any USCIS petition is required.
Understand how PERM affects your HR timeline
EB-2 and EB-3 Green Card paths require PERM labor certification through DOL before USCIS can adjudicate the immigrant petition. For an HR Assistant role, PERM processing alone can take a year or more, so starting that conversation with HR well before your OPT expires matters.
Target store clusters with high HR turnover
Express operates stores across major metro areas where HR Assistant openings appear more frequently due to employee churn. Concentrating your applications on high-volume markets like New York, Chicago, or Los Angeles increases your odds of finding a manager open to sponsorship discussions.
Use Migrate Mate to filter Express HR openings
Tracking which Express locations are actively hiring Human Resources Assistants with visa sponsorship is time-consuming manually. Use Migrate Mate to filter and monitor current openings at Express specifically flagged for sponsorship, so you apply to roles where the pathway already exists.
Human Resources Assistant at Express jobs are hiring across the US. Find yours.
Find Human Resources Assistant at Express JobsFrequently Asked Questions
Does Express sponsor H-1B visas for Human Resources Assistants?
Express's visa sponsorship activity for Human Resources Assistant roles has centered on EB-2, EB-3, and F-1 OPT rather than H-1B. HR Assistant positions can face scrutiny under USCIS specialty occupation standards, since the role must require at least a bachelor's degree in a specific field to qualify. If H-1B sponsorship is your goal, confirm the specific degree requirements attached to the role before applying.
How do I apply for Human Resources Assistant jobs at Express?
You can browse and apply for Human Resources Assistant openings at Express directly through their careers site, or use Migrate Mate to surface Express HR roles that are open to visa sponsorship. When applying, include your current work authorization status in your application materials so recruiters can assess fit without back-and-forth early in the process.
Which visa types are commonly used for Human Resources Assistant roles at Express?
Express has sponsored F-1 OPT for near-term work authorization and pursued EB-2 and EB-3 immigrant visa pathways for longer-term employment of international HR staff. F-1 CPT can cover internship-structured HR roles while you're still enrolled in school. Each path has different timelines and employer obligations, so knowing which authorization you currently hold shapes which roles to target.
What qualifications does Express expect for Human Resources Assistant roles?
Express typically looks for candidates with a bachelor's degree in Human Resources, Business Administration, or a related field, combined with familiarity with HR systems, onboarding processes, and employee recordkeeping. Retail environment experience is a strong differentiator. For sponsored candidates, having a degree that maps directly to the HR function strengthens both the job application and any future USCIS or DOL filings tied to the role.
How do I time my application around visa filing deadlines?
If you're on F-1 OPT, apply to Express HR roles with enough runway before your authorization expires to allow for offer, onboarding, and any subsequent petition filing. USCIS processing for EB-category petitions can take well over a year once PERM labor certification is included. Starting the sponsorship conversation with a hiring manager at least six months before your current status ends gives both sides realistic planning time.
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