Sales Account Manager Jobs at Express with Visa Sponsorship
Sales Account Manager jobs at Express sit at the intersection of client relationships and retail strategy, requiring candidates who can drive wholesale or B2B revenue across the brand's apparel portfolio. Express has a track record of sponsoring international talent in this function across both employment-based Green Card categories and student work authorization pathways.
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About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Short Pump Town Center
Responsibilities
Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.
Key Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
Benefits And Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Short Pump Town Center
Responsibilities
Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.
Key Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
Benefits And Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
See all 126+ Sales Account Manager Jobs at Express
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Get Access To All JobsTips for Finding Sales Account Manager Jobs at Express
Tailor your resume to retail sales metrics
Express hiring managers for Sales Account Manager roles prioritize measurable outcomes: territory revenue growth, account retention rates, and wholesale client acquisition. Frame your experience in these terms before applying, not after you've landed the interview.
Confirm OPT eligibility before your first interview
If you're on F-1 status, verify your OPT authorization period aligns with Express's hiring timeline. Retailers like Express often have quarterly intake cycles, so a start date mismatch can disqualify you even if you're the strongest candidate.
Target Express roles listed under wholesale or B2B
Not all Sales Account Manager postings at Express are identical. Positions tied to wholesale accounts or multi-door retail partners are more likely to sit within teams that have previously navigated employment-based sponsorship, making them a stronger fit if you need Green Card support.
Ask about sponsorship intent during the offer stage
Express sponsors EB-2 and EB-3 categories, both of which require PERM labor certification. Raise sponsorship directly when an offer is extended, not after you've signed. The PERM process has a DOL-mandated recruitment period that needs to start early.
Search Express Sales Account Manager openings on Migrate Mate
Filter Express's active Sales Account Manager listings by visa type on Migrate Mate to identify which postings align with your specific authorization, whether that's F-1 OPT, CPT, or an employment-based Green Card pathway.
Verify Express's E-Verify enrollment before accepting
Express participates in E-Verify, which is required to employ F-1 OPT workers legally. Confirm this with HR when you receive an offer, since USCIS requires your employer to be enrolled before your OPT employment authorization becomes valid.
Frequently Asked Questions
Does Express sponsor H-1B visas for Sales Account Managers?
Express's documented sponsorship activity for Sales Account Manager roles centers on employment-based Green Card categories, specifically EB-2 and EB-3, rather than H-1B visa petitions. If you're currently on H-1B status with another employer, a transfer to Express is possible, but you should confirm their willingness to file a new H-1B petition directly with their HR or talent acquisition team before advancing in the process.
How do I apply for Sales Account Manager jobs at Express?
Start by browsing open Sales Account Manager positions on Migrate Mate, which filters Express listings by visa sponsorship type so you can focus on roles that match your authorization. Apply directly through Express's careers portal, and tailor your application to highlight retail account management experience, wholesale client relationships, and measurable sales outcomes. Express's hiring process typically includes a phone screen followed by competency-based interviews.
Which visa types does Express commonly use for Sales Account Manager roles?
Express has sponsored Sales Account Manager hires through F-1 CPT and OPT for students and recent graduates, and through EB-2 and EB-3 employment-based Green Card categories for longer-term hires. The EB-3 route is more common for roles that don't require an advanced degree, while EB-2 applies when the position demands specialized expertise. Green Card sponsorship typically begins after a candidate has established themselves in the role.
What qualifications does Express expect for Sales Account Manager candidates?
Express typically looks for a bachelor's degree in business, marketing, or a related field, combined with hands-on experience in retail sales, wholesale account management, or B2B client relationships. Familiarity with apparel or fashion retail is a plus. Strong candidates can demonstrate territory ownership, cross-functional collaboration with merchandising or planning teams, and a track record of hitting or exceeding revenue targets.
How do I plan my timeline if I need visa sponsorship from Express?
Timeline depends heavily on your current status. F-1 OPT gives you up to 12 months of work authorization from your program end date, with a possible 24-month STEM extension if your role qualifies. For Green Card sponsorship via PERM, expect the DOL labor certification process alone to take six months or more before USCIS petition filing begins. Raise sponsorship expectations early in negotiations to give both sides enough runway.