Sales Account Manager Jobs at Express with Visa Sponsorship
Sales Account Manager roles at Express sit at the intersection of client relationships and retail strategy, requiring candidates who can drive wholesale or B2B revenue across the brand's apparel portfolio. Express has a track record of sponsoring international talent in this function across both employment-based Green Card categories and student work authorization pathways.
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Get Access To All JobsINTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name: Potomac Mills
Responsibilities:
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent – Attract, develop and retain top talent
- Support an environment which encourages an exceptionally high level of store morale
- Focus all store associates on creating an environment built on teamwork and a “one team” mentality
- Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
- Build a succession plan for all roles
- Identify and nurture the growth of high performing store associates
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract, recruit and hire all store associates
Customer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences
- Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
- Create a culture of proactive customer engagement
- Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
- Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
- Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
Execution – Analyze the business and execute/communicate clear action plans that optimize results.
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Create clear action plans that optimize results
- Direct workload and ensure execution of plans and strategies across the store
- Ensure the adherence to Company Policies and the safety of store associates and Customers
- Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- Ensure an effective schedule with the right associate in the right place at the right time
- Manage controllable expenses and ensure loss prevention and safety standards in place
ESSENTIAL QUALIFICATIONS
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
PREFERRED QUALIFICATIONS (skills and abilities)
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Collaborative, respectful team member
- Ability to multitask and handle multiple customers and/or processes at once
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
INTRODUCTION
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name: Potomac Mills
Responsibilities:
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent – Attract, develop and retain top talent
- Support an environment which encourages an exceptionally high level of store morale
- Focus all store associates on creating an environment built on teamwork and a “one team” mentality
- Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
- Build a succession plan for all roles
- Identify and nurture the growth of high performing store associates
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract, recruit and hire all store associates
Customer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences
- Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
- Create a culture of proactive customer engagement
- Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
- Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
- Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
Execution – Analyze the business and execute/communicate clear action plans that optimize results.
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Create clear action plans that optimize results
- Direct workload and ensure execution of plans and strategies across the store
- Ensure the adherence to Company Policies and the safety of store associates and Customers
- Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- Ensure an effective schedule with the right associate in the right place at the right time
- Manage controllable expenses and ensure loss prevention and safety standards in place
ESSENTIAL QUALIFICATIONS
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
PREFERRED QUALIFICATIONS (skills and abilities)
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Collaborative, respectful team member
- Ability to multitask and handle multiple customers and/or processes at once
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
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Get Access To All JobsTips for Finding Sales Account Manager Jobs at Express Jobs
Tailor your resume to retail sales metrics
Express hiring managers for Sales Account Manager roles prioritize measurable outcomes: territory revenue growth, account retention rates, and wholesale client acquisition. Frame your experience in these terms before applying, not after you've landed the interview.
Confirm OPT eligibility before your first interview
If you're on F-1 status, verify your OPT authorization period aligns with Express's hiring timeline. Retailers like Express often have quarterly intake cycles, so a start date mismatch can disqualify you even if you're the strongest candidate.
Target Express roles listed under wholesale or B2B
Not all Sales Account Manager postings at Express are identical. Positions tied to wholesale accounts or multi-door retail partners are more likely to sit within teams that have previously navigated employment-based sponsorship, making them a stronger fit if you need Green Card support.
Ask about sponsorship intent during the offer stage
Express sponsors EB-2 and EB-3 categories, both of which require PERM labor certification. Raise sponsorship directly when an offer is extended, not after you've signed. The PERM process has a DOL-mandated recruitment period that needs to start early.
Search Express Sales Account Manager openings on Migrate Mate
Filter Express's active Sales Account Manager listings by visa type on Migrate Mate to identify which postings align with your specific authorization, whether that's F-1 OPT, CPT, or an employment-based Green Card pathway.
Sales Account Manager at Express jobs are hiring across the US. Find yours.
Find Sales Account Manager at Express JobsFrequently Asked Questions
Does Express sponsor H-1B visas for Sales Account Managers?
Express's documented sponsorship activity for Sales Account Manager roles centers on employment-based Green Card categories, specifically EB-2 and EB-3, rather than H-1B petitions. If you're currently on H-1B status with another employer, a transfer to Express is possible, but you should confirm their willingness to file a new H-1B petition directly with their HR or talent acquisition team before advancing in the process.
How do I apply for Sales Account Manager jobs at Express?
Start by browsing open Sales Account Manager positions on Migrate Mate, which filters Express listings by visa sponsorship type so you can focus on roles that match your authorization. Apply directly through Express's careers portal, and tailor your application to highlight retail account management experience, wholesale client relationships, and measurable sales outcomes. Express's hiring process typically includes a phone screen followed by competency-based interviews.
Which visa types does Express commonly use for Sales Account Manager roles?
Express has sponsored Sales Account Manager hires through F-1 CPT and OPT for students and recent graduates, and through EB-2 and EB-3 employment-based Green Card categories for longer-term hires. The EB-3 route is more common for roles that don't require an advanced degree, while EB-2 applies when the position demands specialized expertise. Green Card sponsorship typically begins after a candidate has established themselves in the role.
What qualifications does Express expect for Sales Account Manager candidates?
Express typically looks for a bachelor's degree in business, marketing, or a related field, combined with hands-on experience in retail sales, wholesale account management, or B2B client relationships. Familiarity with apparel or fashion retail is a plus. Strong candidates can demonstrate territory ownership, cross-functional collaboration with merchandising or planning teams, and a track record of hitting or exceeding revenue targets.
How do I plan my timeline if I need visa sponsorship from Express?
Timeline depends heavily on your current status. F-1 OPT gives you up to 12 months of work authorization from your program end date, with a possible 24-month STEM extension if your role qualifies. For Green Card sponsorship via PERM, expect the DOL labor certification process alone to take six months or more before USCIS petition filing begins. Raise sponsorship expectations early in negotiations to give both sides enough runway.
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