Enterprise Customer Success Jobs at Google with Visa Sponsorship

INTRODUCTION

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Atlanta, GA, USA; Chicago, IL, USA; Addison, TX, USA; Houston, TX, USA.

MINIMUM QUALIFICATIONS:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in quota-carrying cloud or software sales, or consultative account management at a business-to-business (B2B) software company.
• Experience engaging and building relationships with a wide range of internal teams and customer stakeholders.
• Experience managing the full business cycle (e.g., pipeline management, forecasting, reporting) and managing commercial negotiations and agreements.
• Experience in a leadership role (e.g., people management, team lead, mentorship, coaching).

PREFERRED QUALIFICATIONS:

• Experience supporting a team to expand existing accounts, secure new customers, and accelerate consumption business.
• Experience qualifying leads, presenting value propositions against customers’ business opportunities and issues, and showcasing current technology trends and cloud provider differentiators.
• Experience with organizational development and transformation, fostering consultative selling behaviors, aligning with sales leadership initiatives, and supporting teams on multi-year account strategies.
• Experience in performance management and business cycles, coaching for high performance, and ensuring delivery against goals.

ABOUT THE JOB

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Field Sales Manager (FSM), you will be responsible for driving a culture of high performance, transformation, and partnership. You will lead and coach the Field Sales Representative (FSR) community to be consultative sellers, providing the skills, resources, and goals needed to exceed quotas, drive incremental growth, and maximize the value of accounts. The team will manage the growth strategy for enterprise accounts, engaging C-suite customers with a consultative value-selling methodology. You will lead conversations with customers about how Google Cloud’s portfolio of solutions will meet their business issues. You will advocate the power of products and solutions to make organizations more productive, collaborative, and mobile.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $147,000-$205,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Lead and coach a team of FSRs, focusing on talent strategy and skills development.
• Monitor and influence progress against account plans, ensuring the team exceeds business goals, accelerates and increases consumption, and drives customer satisfaction throughout the business cycle.
• Develop a performance culture through data-driven coaching, timely intervention, performance management, and career development support.
• Build executive relationships with customers and influence long-term direction by understanding their technology footprint and strategy, growth plans, business drivers, and engaged landscape.
• Leverage practical knowledge in cloud, data, and AI technologies to lead conversations on Google Cloud's value proposition to address customer business issues and opportunities.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.