Enterprise Customer Success Jobs at Gartner with Visa Sponsorship

INTRODUCTION

Gartner is seeking a transformative leader to serve as Managing Vice President (MVP), Enterprise Publishing Modernization. As Gartner clients shift toward use of LLMs we are rapidly transforming our publishing models to deliver our insights at scale. This is a rare opportunity to architect the future of how Gartner produces and delivers insight, empowering you to reimagine every facet of our publishing ecosystem in line with the evolving needs of the world’s most influential CXOs.

THE OPPORTUNITY

As the strategic owner of Gartner’s enterprise publishing transformation, you will have the mandate to disrupt legacy models, set bold new standards, and position Gartner as the industry benchmark for content innovation, authority, and client engagement. You will lead the charge in redefining how insights, data, and branded assets are conceived, produced, and experienced.

WHAT YOU’LL LEAD:

• Visionary Content Transformation: Integrate and inspire four high-performing teams: Editorial & Production, Multimedia & Graphics, Templates & Voice, and Content Maintenance into a unified, agile powerhouse that sets the pace for the industry.

• AI-Driven Modernization: Pioneer the adoption of AI-enabled publishing frameworks, leveraging advanced language models and structured authoring to accelerate content creation, elevate quality, and scale innovation across all formats including written, visual, and multimedia.

• Market-Led Strategy: Define and execute a forward-thinking publishing roadmap, grounded in market intelligence, competitive insights, and a deep understanding of emerging content ecosystems.

• Enterprise Change Leadership: Serve as a catalyst for enterprise-wide transformation, partnering with senior executives to drive new standards, behaviors, and mindsets, ensuring Gartner’s content is delivered with unprecedented speed, clarity, and impact.

• Client-Centric Delivery: Operate at the nexus of insight creation and client experience, ensuring Gartner’s thought leadership flows seamlessly and powerfully through all digital channels to maximize influence, engagement, and retention.

WHAT YOU BRING:

• A proven track record of leading large-scale publishing or content transformation in complex, global organizations.

• Deep expertise in content strategy, digital publishing, and AI-driven innovation.

• Experience modernizing legacy publishing operations and setting new industry benchmarks for quality, efficiency, and client impact.

• Exceptional executive presence, with the ability to inspire, align, and mobilize cross-functional teams and senior stakeholders.

• A passion for challenging conventions, pioneering new models, and shaping the future of content delivery.

WHO ARE WE?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

WHAT MAKES GARTNER A GREAT PLACE TO WORK?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

WHAT DO WE OFFER?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 226,000 USD - 283,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID: 108719

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