Enterprise Customer Success Jobs at Gartner with Visa Sponsorship
Enterprise Customer Success jobs at Gartner involve managing and growing relationships with large technology clients across research, advisory, and data analytics products. The company has a consistent track record of sponsoring work visas for this function, making it a viable target for international candidates building a U.S. career in enterprise client management.
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Get Access To All JobsAbout Global Exhibitor Sales:
Gartner Global Exhibitor Sales (GES) is the premier sales organization that connects business and technology providers with their next customers. Are you a top sales performer looking for a career-defining opportunity with outstanding earning potential, an undeniable competitive advantage and great upward mobility, all while working for one of the world’s most respected companies? Then a role with GES is what you have been looking for.
About this role:
We are seeking a highly motivated, achievement-driven Account Executive to contribute to our double-digit growth, backed by the solid infrastructure of a world-class sales organization. This exciting role involves building face-to-face relationships with senior executives within the world’s most prominent IT vendor organizations to drive conference exhibitor sales. A successful Account Executive enjoys travel, uncapped income potential, and generous performance-based rewards.
What you will do:
- Quota Achievement in retaining and growing Total Sales Bookings (TSB) to ensure Net revenue growth for a given portfolio of conferences and/or clients
- Proficient in account planning and understanding of territory management
- Strong prospecting skills and work collaboratively with lead gen
- Maintain or exceed pipeline goal of 3x value of sales forecast
- Inter-departmental resource utilization and coordinator across Gartner lines of business
- Renewal activities focused on client needs and development of high-level client relationships
- Development of integrated solutions based on contract offerings
- Solid business acumen and industry expertise
- Timely and accurate revenue forecasting, ability to accurately forecast 30/60/90 days out (+/- 5% accuracy)
- Compliance in utilizing internal sales enablement tools such as salesforce.com and management processes, such as correct use of contracts and following the booking process
- Delivering high-quality presentations in the Gartner format
- Travel required to 5+ conferences per year plus client meetings and competitive conferences
What you will need:
- Minimum 4+ years of proven, consultative, business-to-business sales experience, ideally in the high-tech industry (services, software, or hardware); 6+ years of experience preferred
- Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide marketing decision support to global organizations in achieving their business goals
- Knowledge of the issues faced by C-level heads of Sales and Marketing
- Good understanding of business buying centers
- Solid industry-specific and account knowledge
- Ability to travel to conferences, client meetings, competitive conferences
What you will get:
- Competitive base salary with uncapped commission, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
- Live immersive sales training experience, followed by just-in-time learning and mentorship opportunities
- Opportunity to attend Gartner’s Winners Circle and other incentive trips upon meeting specific targets
- Opportunity to leverage what you’ve learned and accelerate your Gartner career– where you want to go is up to you
- Unmatched support and collaboration from your internal partners to renew, grow, and support your accounts
- Access to our voluntary, associate-driven Employee Resource Groups that bring associates together to foster a diverse, inclusive, and supportive workplace
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 122,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID: 111102
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
About Global Exhibitor Sales:
Gartner Global Exhibitor Sales (GES) is the premier sales organization that connects business and technology providers with their next customers. Are you a top sales performer looking for a career-defining opportunity with outstanding earning potential, an undeniable competitive advantage and great upward mobility, all while working for one of the world’s most respected companies? Then a role with GES is what you have been looking for.
About this role:
We are seeking a highly motivated, achievement-driven Account Executive to contribute to our double-digit growth, backed by the solid infrastructure of a world-class sales organization. This exciting role involves building face-to-face relationships with senior executives within the world’s most prominent IT vendor organizations to drive conference exhibitor sales. A successful Account Executive enjoys travel, uncapped income potential, and generous performance-based rewards.
What you will do:
- Quota Achievement in retaining and growing Total Sales Bookings (TSB) to ensure Net revenue growth for a given portfolio of conferences and/or clients
- Proficient in account planning and understanding of territory management
- Strong prospecting skills and work collaboratively with lead gen
- Maintain or exceed pipeline goal of 3x value of sales forecast
- Inter-departmental resource utilization and coordinator across Gartner lines of business
- Renewal activities focused on client needs and development of high-level client relationships
- Development of integrated solutions based on contract offerings
- Solid business acumen and industry expertise
- Timely and accurate revenue forecasting, ability to accurately forecast 30/60/90 days out (+/- 5% accuracy)
- Compliance in utilizing internal sales enablement tools such as salesforce.com and management processes, such as correct use of contracts and following the booking process
- Delivering high-quality presentations in the Gartner format
- Travel required to 5+ conferences per year plus client meetings and competitive conferences
What you will need:
- Minimum 4+ years of proven, consultative, business-to-business sales experience, ideally in the high-tech industry (services, software, or hardware); 6+ years of experience preferred
- Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide marketing decision support to global organizations in achieving their business goals
- Knowledge of the issues faced by C-level heads of Sales and Marketing
- Good understanding of business buying centers
- Solid industry-specific and account knowledge
- Ability to travel to conferences, client meetings, competitive conferences
What you will get:
- Competitive base salary with uncapped commission, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
- Live immersive sales training experience, followed by just-in-time learning and mentorship opportunities
- Opportunity to attend Gartner’s Winners Circle and other incentive trips upon meeting specific targets
- Opportunity to leverage what you’ve learned and accelerate your Gartner career– where you want to go is up to you
- Unmatched support and collaboration from your internal partners to renew, grow, and support your accounts
- Access to our voluntary, associate-driven Employee Resource Groups that bring associates together to foster a diverse, inclusive, and supportive workplace
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 122,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID: 111102
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
See all Enterprise Customer Success Jobs at Gartner
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Enterprise Customer Success Jobs at Gartner.
Get Access To All JobsTips for Finding Enterprise Customer Success Jobs at Gartner
Frame your credentials around enterprise account metrics
Gartner's Enterprise Customer Success roles emphasize measurable retention, expansion, and executive engagement outcomes. Before applying, document your portfolio with specific client revenue figures, renewal rates, and stakeholder tiers you've managed to align with their expectations.
Target roles listing F-1 OPT or CPT eligibility
Gartner posts positions that explicitly support OPT and CPT. If you're on F-1 status, prioritize job listings that name those authorizations, since those postings reflect hiring managers already briefed on the documentation and onboarding timeline involved.
Use Migrate Mate to filter Gartner's open roles by sponsorship type
Gartner maintains open Enterprise Customer Success positions across multiple visa categories at any given time. Use Migrate Mate to filter specifically for roles where your visa type is supported, so you're not applying blind to listings that won't move forward.
Raise sponsorship intent during the initial recruiter screen
Gartner's talent acquisition team handles sponsorship eligibility at the recruiter stage, not after the final round. Disclose your visa status early so your file gets routed correctly and the hiring team isn't caught off guard when the offer conversation begins.
Understand how LCA prevailing wage affects your offer negotiation
For H-1B and similar filings, Gartner's compensation must meet the DOL-defined prevailing wage for your role and location. This floor can work in your favor during salary discussions, since the employer is already obligated to meet a federally benchmarked minimum.
Prepare for a multi-stage interview process before the H-1B petition window
Gartner's Enterprise Customer Success interviews typically run several rounds including a business case presentation. If you're targeting the April H-1B cap-subject lottery, your offer letter and I-129 petition need to be ready well before the March registration window opens.
Frequently Asked Questions
Does Gartner sponsor H-1B visas for Enterprise Customer Successs?
Yes, Gartner sponsors H-1B visas for Enterprise Customer Success roles. The company files petitions through the standard USCIS cap-subject process, which means your registration must be submitted during the annual March lottery window for an October 1 start date. Gartner's legal and HR teams coordinate the I-129 petition process once an offer is extended and confirmed.
How do I apply for Enterprise Customer Success jobs at Gartner?
Applications go through Gartner's careers portal. Search for Enterprise Customer Success or Client Success roles filtered by your preferred location. You can also browse current open positions on Migrate Mate, which surfaces Gartner's visa-sponsoring roles specifically, so you can confirm your visa type is supported before investing time in the application process.
Which visa types does Gartner commonly use for Enterprise Customer Success hires?
Gartner supports a range of visa types for this function, including H-1B, F-1 OPT and CPT for recent graduates, TN visa for Canadian and Mexican nationals in qualifying professional categories, J-1 visa for exchange-based arrangements, and employment-based Green Card pathways such as EB-2 and EB-3 for longer-tenured employees pursuing permanent residence.
What qualifications does Gartner expect for Enterprise Customer Success roles?
Gartner typically looks for candidates with experience managing large, complex accounts in a B2B technology or SaaS environment. Strong executive communication skills, familiarity with subscription-based revenue models, and a track record of measurable retention and expansion outcomes are consistently weighted heavily. A bachelor's degree in a business or technology-related field is generally required to support H-1B specialty occupation classification.
How long does the sponsorship and hiring process take at Gartner?
Timeline depends on your visa type. F-1 OPT can be activated within weeks of an offer. H-1B cap-subject petitions follow USCIS's annual cycle, meaning an April lottery registration leads to an October 1 start date at the earliest. USCIS premium processing, which reduces adjudication to 15 business days, is available for I-129 petitions and is commonly used by large employers like Gartner to reduce uncertainty.